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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

July 24, 2017

Excellent and streamlined process Went into Gerald Subaru - Naperville this past Saturday to trade-up our Subaru, everything went smoothly and efficiently. Abid was very helpful and di More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid Khan
Jul 26, 2017 -

Gerald Subaru of Naperville responded

I’m grateful you chose us to trade in your Subaru, and I’m pleased to hear about your truly exceptional experience working with Abid! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Alec McKean - General Manager

July 21, 2017

Love my Cadillac I bought a preowned Cadillac SRX from Geral Subaru in Naperville. Jim was my sales representative and he was very pleasant to work with. I'll definite More

by Genevieve W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, James Webb
Jul 26, 2017 -

Gerald Subaru of Naperville responded

Thank you Genevieve for your truly exceptional review, and congratulations on your Cadillac SRX! I'm glad you had a pleasant experience with Jim and appreciate you spreading the word. We always pride ourselves in having happy customers. Thank you again for your business! Sincerely, Alec McKean - General Manager

July 21, 2017

Excellent Experience I have purchased many cars. Gerald Subaru to date has been my best experience. My sales counsulrent James Webb was straightforward, efficient and kno More

by JR923
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, James Webb
Jul 26, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your new car! It’s quite an accomplishment to hear that James provided you a truly exceptional car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Alec McKean - General Manager

July 21, 2017

Legacy Abid was professional in his interactions and worked to resolve any questions and concerns quickly. Abid, the sales manager, and finance department w More

by NewLegacy
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Asim Aslam, Abid Khan
Jul 26, 2017 -

Gerald Subaru of Naperville responded

Thanks so much for the truly exceptional review! We really appreciate this feedback and I'll be certain to share your compliments with Abid and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of your car-buying needs. It was our pleasure. Sincerely, Alec McKean - General Manager

July 20, 2017

Best dealership with the best sales person (cali) Cali was truly amazing and directed my mom and I towards the right fit car for me. She was respectful, patient, and willing to answer many many questi More

by Mgi21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Calabria Taber
Jul 21, 2017 -

Gerald Subaru of Naperville responded

Thank you for recognizing your truly exceptional experience at our store. It is great to know that Cali was able to provide you and your mom with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Alec McKean - General Manager

July 18, 2017

It's all about Kelly. I have bought a number of cars in my 60+ years and have always found the process before driving away to be arduous, irritating and sometimes plain te More

by David Spo
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kelly Thomas
Jul 20, 2017 -

Gerald Subaru of Naperville responded

Thank you and congratulations on your purchase, David! I am happy to hear that Kelly and Anthony were able to provide you with the truly exceptional customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Alec McKean - General Manager

July 16, 2017

Experince was simple and easy. My personal experience was stress free and comfortable. The sales person I worked with, made me feel like he was on my side working for me. I will rec More

by 1TALLGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Jul 18, 2017 -

Gerald Subaru of Naperville responded

Thank you for this truly exceptional review. We really appreciate you leaving us your input. I am very pleased to hear that our staff could make your car shopping experience so comfortable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Alec McKean - General Manager

July 15, 2017

Easy car-buying experience My salesperson, Cali Taber, was extremely knowledgeable about the vehicle and took the time to answer all of my questions. Both she and the finance pe More

by carla2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Calabria Taber, Marie Stepanek
Jul 18, 2017 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review, Carla. Congratulations on your purchase! I am happy to hear that Cali and Asim were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Alec McKean - General Manager

July 15, 2017

Great dealership! Great dealership. Abid was very helpful and so was the others. I'd recommend getting a car in this dealer. The staff will try their best to get you a More

by Auraxinji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid Khan
Jul 18, 2017 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review. Congratulations on your new car! It's delightful to know that Abid and the rest of the staff were helpful during your purchase. We look forward to seeing you again in the future! Sincerely, Alec McKean - General Manager

July 14, 2017

Very positive We very much appreciate Michael Gately's informative delivery and relaxed manner. He made the whole experience very enjoyable! No high pressure sales More

by DL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gately
Jul 18, 2017 -

Gerald Subaru of Naperville responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Michael was there to provide you with such a truly exceptional service! Thank you again and congratulations on your purchase. Sincerely, Alec McKean - General Manager

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