Gerald Subaru of Naperville

Gerald Subaru Sales process I worked with Abid Khan over a period of time when I was considering a purchase of another Subaru. Abid is extremely knowledgeable about his produc I worked with Abid Khan over a period of time when I was considering a purchase of another Subaru. Abid is extremely knowledgeable about his product line and cars in general. He has a excellent low key manner which I appreciate. Very friendly and establishes a nice rapport with potential customers. Based on my interaction with other sales people he was among the very best in terms of product knowledge, competitive landscape and trends. Full disclosure- I did not buy another Subaru but it was not because of Abid. If you are in the market ask for him! More

1st Car! I bought my first NEW car from Eric at Gerald Subaru and am pleased to report that it was a great experience. Eric patiently allowed me to test drive I bought my first NEW car from Eric at Gerald Subaru and am pleased to report that it was a great experience. Eric patiently allowed me to test drive several vehicles and the experience felt very personalized given that he took the time to explain the nuances that separated one model from another (especially articulating how each feature would be beneficial for my lifestyle). I did not feel rushed into making a hasty descision and when I was prepared to purchase, he maintained professionalism during price negotiation. I have already taken my new car on several outdoor adventures and know that it will be around for many more to come. Thanks, Eric! -Will R. More

Great dealership with some minor irritations Two things prevented me from giving a 5 star rating. 1. We waited almost an hour to meet with Anthony to finalize the paperwork. We paid cash. 2 Two things prevented me from giving a 5 star rating. 1. We waited almost an hour to meet with Anthony to finalize the paperwork. We paid cash. 2. There was some confusion as to how to handle the check that my wife delivered the next day along with the title and extra key. She felt that your sales office organization needs improvement. This is no criticism of John Rose. He was not in when my wife delivered the paper work. More

Friendly and knowledgable staff I've had my Forrester XT now for one month. This is my first Subaru. Still learning about its many features, but very happy with it. I can't say e I've had my Forrester XT now for one month. This is my first Subaru. Still learning about its many features, but very happy with it. I can't say enough about the staff at Gerald Subaru. They are friendly and definitely know Subaru. Kelly's style and personality are more like that of a close family friend or good next door neighbor; rather than the stereotype of aggressive car salesperson. The Gerald Subaru facility is fantastic and dedicated 100% to Subaru brand and Subaru owners instead of as a smaller niche brand just tacked onto the corner of a Ford, GM, or other brand dealer. My only complaint? I just wished I didn't live 2.5 hours away. There are two Subaru (not exclusive) dealers closer to me, but Gerald Subaru bested both of them. Hey Gerald Subaru, ever consider a downstate Illinois expansion? I'll be first in line at the ribbon cutting ceremony! More

Fast service, great knowledge of vehicles, treated us great I have given a 5 star rating to Gerald Subaru because I was very impressed with the overall experience being a first time car buyer. Peter actually gr I have given a 5 star rating to Gerald Subaru because I was very impressed with the overall experience being a first time car buyer. Peter actually greeted us outside before we even walked in...he was very knowledgeable about Subaru and was able to get us the exact vehicle interior and exterior that we wanted to purchase and took us for a great test drive!! The test drive course was exceptional and you could really get a feel of how the Outback handled on different terrain, turns and uphill. The processing time was also impressively quick and we went home with a brand new 2017 Outback Touring which drives and looks like a dream. Thanks again Peter and Neisure(Nino)for your smiling faces and excellent service!!! Truly outstanding! More

Great dealer to work with. Bought a new Subaru Forester premium with eyesight for my daughter and couldn't be more satisfied with the overall experience at Gerald Subaru of Nape Bought a new Subaru Forester premium with eyesight for my daughter and couldn't be more satisfied with the overall experience at Gerald Subaru of Naperville. I would highly recommend you ask for Jesse Bush. He's a salesperson that will actually take as much time as needed to ensure you get what you want and not try and rush you in order to get to the next customer. That is a rare trait in a salesperson that I haven't encountered in my last couple of new car purchases. More

Great sales staff...including Jesse Bush! Went through Len in Internet sales. Great experience! Jesse is great and spent lots of time with us. He loves Subaru and it definitely shows. Went through Len in Internet sales. Great experience! Jesse is great and spent lots of time with us. He loves Subaru and it definitely shows. More

Leo was great! We had wanted to buy a new car so we went to Gerard and we met Leo very respectful young man was very helpful answering all are questions and we pu We had wanted to buy a new car so we went to Gerard and we met Leo very respectful young man was very helpful answering all are questions and we purchased a crosstec. So we need another car. And we went back to Gerald and found Leo and again we had bought a new car from him for our son. We enjoy Leo working with us he is very helpful and personable. if you every need a car stop in at Gerald Subaru and look up Leo or anyone there will be very help full Thank you Leo!!!👍👍👍 More

Subaru Outback purchase I had a good experience at Gerald. Cali had excellent product knowledge on the Outback. She was patient as we looked to find the car I liked. The test I had a good experience at Gerald. Cali had excellent product knowledge on the Outback. She was patient as we looked to find the car I liked. The test drive track was very nice. The sales experience was friendly from start to finish, with good instrument training, phone syncing, etc. More

Gerald Subaru buying experience John Pryor is a great salesman. He went the extra mile, helping me with my car buying experience. He did everything he could to answer all my question John Pryor is a great salesman. He went the extra mile, helping me with my car buying experience. He did everything he could to answer all my questions & helped put me in a great car to fit my budget. Thanks John!! More