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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

April 27, 2017

Purchasing my first STI John Rose and Asim Aslam are wonderful, friendly and sincere people that know their positions like the back of their palms. John was able to inform me More

by VictorACA25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rose, Asim Aslam
Apr 28, 2017 -

Gerald Subaru of Naperville responded

Victor, thank you for taking the time to write such a truly exceptional review about your experience with us! We truly appreciate it. We would like to congratulate you on your new STI! I am very glad to hear that your experiences with John and Asim have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Alec McKean – General Manager

April 27, 2017

Great sale person Did a super job all the way around, Only down side the out the door price, was increased the with price,because of the add on service.....Michael More

by Shadowsugersue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Michael Price
May 03, 2017 -

Gerald Subaru of Naperville responded

Thank you so much for your kind and honest review of our dealership. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Alec McKean – General Manager -- amckean@geraldauto.com

April 26, 2017

Great Experience Buying a Suburu Michael Price and Leo Lopez provided us with excellent service. They listened carefully to what we were looking for and went out of their way during t More

by Michelle A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Asim Aslam, Michael Price
Apr 26, 2017 -

Gerald Subaru of Naperville responded

Thank you for sharing your car buying experience with us, Michelle. Congratulations on your Subaru! I’m excited to hear that Michael and Leo took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Alec McKean – General Manager

April 26, 2017

Outstanding service, comfortable experience. Fantastic experience. Car buying can be difficult as it is. Jesse worked to make sure the experience was low pressure and I was able to end up with a More

by Newbuy1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Apr 28, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your new car! I’m happy to know that Jesse was able to give you a great deal. Thank you very much for taking the time to give us this truly exceptional review and rating, customer feedback is greatly appreciated. We look forward to working with you again. Sincerely, Alec McKean – General Manager

April 25, 2017

great times i was shopping for a new forester or outback.i went to three dealer in Chicago land. they were the BEST. John Ziebarth and i had several conversati More

by jeff huske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ziebarth
Apr 26, 2017 -

Gerald Subaru of Naperville responded

Thank you for leaving this remarkable feedback, Jeff. Congratulations on your purchase! We appreciate your comments and are happy to hear that John was able to meet your needs. At Gerald Subaru of Naperville, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Alec McKean – General Manager

April 23, 2017

Great dealership and salesman My experience at Gerald Subaru and with my salesman Eric was nothing short of great. My Impreza is the 6th car I have bought in the last 9 years and t More

by Patricia123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Asim Aslam, Eric Zetterlof
Apr 26, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your Impreza, Patricia! Thank you for taking the time to leave us a great review! Anytime our customers let us know that they had a very pleasant experience brings us great joy. I am pleased to hear that Eric did a great job in assisting you. If there is anything else we can do for you please don't hesitate to contact us! Sincerely, Alec McKean – General Manager

April 23, 2017

Great experience at Gerald Subaru My husband, son, brother, and I bought a 2017 Legacy yesterday at Gerald Subaru. It was a long process, but our salesman Ricardo Rodriguez did a great More

by cathycar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodrizuez, Ricardo Rodriguez
Apr 26, 2017 -

Gerald Subaru of Naperville responded

Cathy, thank you for this great review and congratulations on your 2017 Legacy. Ricardo is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Alec McKean – General Manager

April 21, 2017

2017 crosstrek Jesse Bush, Worked really hard to make my car buying process easier for me. I would highly recommend him to anyone interested in purchasing a Subaru. More

by Trekkie17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Len Batson, Jesse Bush
Apr 26, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your new 2017 Crosstrek! Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. I will share your comments with Jesse and we look forward to seeing you at our dealership in the future. Sincerely, Alec McKean – General Manager

April 21, 2017

New Subaru owner. Jesse Bush was pleasant to work with. He went out of his way to understand my needs and not offer models that were not in my price range. Asim Aslam, More

by jr17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Jesse Bush
Apr 26, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your new Subaru! Thank you for writing such a great review about your car buying experience at our dealership! We appreciate the feedback and are pleased that your experience with Jesse and Asim were so positive. It was truly a pleasure working with you. Sincerely, Alec McKean – General Manager

April 19, 2017

Good car buying experience Kelly was wonderful. She never pressured us or called a lot as we were car shopping at other places for a few weeks, just to come back to her and get More

by stitt_family
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Apr 21, 2017 -

Gerald Subaru of Naperville responded

Thank you for choosing Gerald Subaru of Naperville as your dealership to purchase your vehicle. We really appreciate the great review and comments. I am very glad to hear that your experience with Kelly has been very positive. It was great doing business with you. We hope to see you again! Sincerely, Alec McKean – General Manager

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