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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

April 09, 2017

No pressure at all with amazing customer service! My salesman Michael Price was a delight to work with. He was very knowledgeable about Subaru and the Impreza I was inevitably going to purchase. Ive a More

by Luis Alvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael Price, Monomoy Ghosh
Apr 11, 2017 -

Gerald Subaru of Naperville responded

Thank you for the kind words, Luis! We couldn't be happier that you enjoyed your experience here at our dealership and that Michael and Anthony were there to provide you with such exceptional service! Thank you again and congratulations on your new Subaru. Sincerely, Alec McKean – General Manager

April 09, 2017

A DAPPER DEAL ON WONDERFUL WHEELS My initial connection to Gerald Subaru started with Leonard Batson. He promptly responded to my internet inquiry and help me schedule an appointment. More

by 2016 Impreza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof, Len Batson
Apr 11, 2017 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your 2016 Impreza! I am very glad to hear that your experience with our team has been very positive. It was great doing business with you. We hope to see you again! Sincerely, Alec McKean – General Manager

April 09, 2017

Buying a Nee Car Had a great experience at Subaru of Naperville- Leo was great, listened to what I thought I wanted and then found a vehicle to test drive, was very pl More

by Mary S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anna Smith
Apr 11, 2017 -

Gerald Subaru of Naperville responded

Thank you for this great review and congratulations on your new car, Mary! Leo is truly an exceptional employee and we appreciate him for providing great service to you. We look forward to assisting you again down the road! Sincerely, Alec McKean – General Manager

April 08, 2017

Cali and Anthony made new car buying a terrific experience! Cali is a wonderful salesperson - nice, fun, honest, quick and extremely helpful. She has a great attitude and helped me pick the right next car. She More

by Tom123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calabria Taber
Apr 11, 2017 -

Gerald Subaru of Naperville responded

Thanks for your outstanding review and congratulations on your purchase, Tom! I am very happy to hear that Cali was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Alec McKean – General Manager

April 07, 2017

Amazing experience Jesse, Anthony, and Nino were all great to work with. They were very polite and always treated us like family. They made sure I was getting what I wan More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Nino McMorris, Jesse Bush
Apr 11, 2017 -

Gerald Subaru of Naperville responded

Thank you for your review and business as a customer, Martin. Congratulations on your purchase! It is our goal to provide every one of our customers with the kind of excellent service you described and I’m glad our team achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Alec McKean – General Manager

April 05, 2017

A pleasurable experience Eric was a knowledgeable and friendly salesman. He promptly took care of us, knew the information about the used vehicle we were interested in, and he More

by D-man123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Apr 06, 2017 -

Gerald Subaru of Naperville responded

Thank you for this great review and congratulations on your purchase. Eric is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Alec McKean – General Manager

April 03, 2017

Very good I had an excellent experience the staff was helpful and welcoming and i got a great deal on a new car from Eric and Anthony More

by Jopy92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof
Apr 04, 2017 -

Gerald Subaru of Naperville responded

Thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that Eric, Anthony and the rest of the staff showed you how helpful and accommodating a car buying experience can be. We look forward to helping you again! Sincerely, Alec McKean – General Manager

April 03, 2017

Stressfree experience We got the car we wanted at the price we were comfortable with and had minimal stress. From start to finish it was seamless. Communication from Anna A More

by Rlaurea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Anna Smith, Jesse Bush
Apr 04, 2017 -

Gerald Subaru of Naperville responded

Thank you for this 5 star review and congratulations on your new car! We really appreciate you leaving us your input. We are very pleased to hear that our team could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Alec McKean – General Manager

April 03, 2017

Welcoming I went to Subaru just to see what my options were and I was introduced to Abid Khan. He was very nice and easygoing. I went in with not much to expect More

by Melinda Trevino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Abid Khan
Apr 04, 2017 -

Gerald Subaru of Naperville responded

Congratulations on your purchase, Melinda. Abid and our team are dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with the service you received from us. We look forward to seeing you again in the future! Sincerely, Alec McKean – General Manager

April 02, 2017

Great experience! Just got my new 2017 Subaru Forester. Overall, great price and friendly service! I first talked with the internet agent Manny through email. He was ve More

by wxdperson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kelly Thomas, Monomoy Ghosh
Apr 04, 2017 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. Congratulations on your new 2017 Subaru Forester! I am very glad to hear that your experiences with Manny and Kelly have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Alec McKean – General Manager

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