Gerald Subaru of Naperville

Kelly is the best car salesperson I know!!! The rating is due to the service I received while working with Kelly Thomas and her son! Kelly: What would it take for you to close a deal on a ne The rating is due to the service I received while working with Kelly Thomas and her son! Kelly: What would it take for you to close a deal on a new car? Me: I need my friend Tim to be able to pass his driver test! Kelly: OK!! Kelly saw to it that Tim received lessons, I bought the car and Tim passed the driving test!! I thought it was a Win-Win for all three of us! Me: Thanks, Kelly! More

Eric Z : very patient and knowledgeable and Eric Z was the one who helped us and he did a magnificent job. He answered all of my questions thoroughly. I probably asked the same question twice as Eric Z was the one who helped us and he did a magnificent job. He answered all of my questions thoroughly. I probably asked the same question twice as well. He made the overwhelming process fairly painless. It helps that he is very personable too :) More

perfect day Cristian was super nice and extremely accommodating. He is doing his work for the sake of customers. I was totally pleased with my purchase experience Cristian was super nice and extremely accommodating. He is doing his work for the sake of customers. I was totally pleased with my purchase experience. More

Was just ok I went to Gerald Subaru because of there large volume they showed online along with the fact they offer a lifetime powertrain warranty. If your lookin I went to Gerald Subaru because of there large volume they showed online along with the fact they offer a lifetime powertrain warranty. If your looking for a WRX don't let the online qty impress you because according to the manager Anthony Mazany most of those cars are all accounted for and the few that they do have are such a hot item that the fair market value is above msrp by about $2,000.00. If it wasn't for the salesmen John Ziebarth and the lifetime powertrain warranty I wouldn't have stuck around to finish the deal. More

Wonderful sales experience!!!! I went with a couple friends today, looking to buy a Subaru STI in World Rally. Chris Vanlue was our salesperson and he is by far the most patient guy I went with a couple friends today, looking to buy a Subaru STI in World Rally. Chris Vanlue was our salesperson and he is by far the most patient guy ever! He was reasonable and our transaction was quick and pleasant!!! More

Quick sale My experience started on the phone. I was set up with an appointment with a staff member. From the moment I walked in the door I was greeted by the st My experience started on the phone. I was set up with an appointment with a staff member. From the moment I walked in the door I was greeted by the staff members, even the ones who were not assisting me. Everyone asked if I was being helped. The building is brand new and offers amenities not found in other dealerships, for example, the kids room. My son was with me and didn't mind watching tv and eating snacks. The time length of my sale was very quick, just as I wanted it. Each staff member understood my time was important and even cut short pitches when I asked (very politely). More

Great car and salesman. Jesse was fun to deal with also showing his knowledge and expertise. He made it clear that he was there for me and answered all my questions quick an Jesse was fun to deal with also showing his knowledge and expertise. He made it clear that he was there for me and answered all my questions quick and precise. I highly recommend this Dealer and ask for Jesse for exciting experience. More

Top notch, easy going new car buying experience Buying from Gerald Subaru was one of the most easy going, no pressure experiences I have had purchasing a new car. I felt no pressure to buy on the da Buying from Gerald Subaru was one of the most easy going, no pressure experiences I have had purchasing a new car. I felt no pressure to buy on the day that i did, but Leo Lopez , my salesman was kind enough to let me take the car i eventually bought on an extended test drive so that my wife could see it on her lunch break. I appreciated the flexibility to take the car off lot by myself to show her, and ultimately the 2017 Impreza sport won her over on the spot. I felt i got a good deal on not only my trade in Subaru but also the new Subaru Impreza without having it get contentious during negotiations. Leo was easy to "shoot the breeze" with during the paperwork process, which made the time pass by quickly. Overall , I was very pleased with my purchase experience. More

Great experience purchasing a new Outback Mason was a great salesman. He is extremely knowledgable, he allowed us to take a car home overnight which really helped us to zero in to find the ca Mason was a great salesman. He is extremely knowledgable, he allowed us to take a car home overnight which really helped us to zero in to find the car for us. He is easy to work with, no high pressure and we were able to work out a deal we feel good about. More

Amazing once Jesse got involved Besides the great look and atmosphere of their new facility the guy we got was fantastic. The process was easy and the coffee was delicious. Besides the great look and atmosphere of their new facility the guy we got was fantastic. The process was easy and the coffee was delicious. More