Gerald Subaru of Naperville

John Pryor John helped me buy my first car at Gerald Subaru. He was patient and knowledgeable. He took the time to explain all options and went on a test drive w John helped me buy my first car at Gerald Subaru. He was patient and knowledgeable. He took the time to explain all options and went on a test drive with me. He was not pushy or anything like that. He gave me all the information and was very helpful when discussing price. Overall a great experience and John is the reason. More

Love my new blue Subaru! When I visited this dealership the first time, I was welcomed by Eric and Nino. At that point I was deciding between the Outback and Forrester. I w When I visited this dealership the first time, I was welcomed by Eric and Nino. At that point I was deciding between the Outback and Forrester. I was very impressed that both of them sent me an email right away letting me know they were happy to assist me and answer any questions I might have. When I returned to the dealership, Eric was very helpful, informative, professional, exhibited good listening skills, and 'no pressure' (which was perfect!). I was able to purchase my dream car, a Forrester, from Eric at a very fair price (thanks, Nino). I'm looking forward to many years of Subaru ownership and good service at this facility. More

Everything went well with the purchase Enjoyed working with Eric on this purchase. He was able to find the right car for me, get the car transferred (from an another dealership) on a short Enjoyed working with Eric on this purchase. He was able to find the right car for me, get the car transferred (from an another dealership) on a short notice, and had it delivered in time. Everything went quite smooth. He also took time to go over the controls and features of the car before I left the dealership. Really enjoying my new Subaru. More

A 5-STAR BADGE OF EXCELLENCE ! Our salesperson, Kelly Thomas, was instrumental in helping my Korean War Veteran friend secure his first Subaru ! We found Kelly to be accommodating, Our salesperson, Kelly Thomas, was instrumental in helping my Korean War Veteran friend secure his first Subaru ! We found Kelly to be accommodating, professional and knowledgeable ! Kelly took the time to explain the modern technology and benefits of the 2017 Subaru Outback 3.6r Touring Edition ! From the get go, Kelly was considerate enough to mail a Gerald Subaru of Naperville folder, along with her business card and an informational brochure on the 2017 Outback ! Nice touch ALL-STAR ! KUDOS AND 5 STARS TO KELLY, a true all wheel drive salesperson ! More

Tom's Legacy II Kelly Thomas, was an excellent sales person to deal with, she had the answers to all of my questions without hesitation. As a second time buyer from G Kelly Thomas, was an excellent sales person to deal with, she had the answers to all of my questions without hesitation. As a second time buyer from Gerald. I will never consider walking into another dealership. I love the brand and this dealership beyond compare, it was the other dealers I have dealt with that lead me to this dealership in the first place, tired and frustrated with other dealership's ignorance of the product they were selling, and the way they treated customers that had questions, simple questions about their product that they just could not answer for a potential purchaser. Gerald does it right from the start to the finish, I am confident that any questions I have on my newest purchase will be handled professionally and expedited quickly as it has already been proven on my first purchase from Gerald and hopefully all of my future purchases as well. I have no reason to doubt this will not be the case with my current purchase, and I have a history of satisfaction to believe that it will continue to be so as well. Tom Hillmann More

Excellent customer service John Rose was an excellent representative . He explained and answered all of my questions with the appropriate detail so that I could understand . He John Rose was an excellent representative . He explained and answered all of my questions with the appropriate detail so that I could understand . He was very patient with us and accommodating . He was also knowledgeable and represented the facts well. John brought a good integrity to the whole experience and I would definitely recommend him and this dealership to friends and family. More

Great dealership to find your future car Gerald Subaru of Napervile was amazing in their treatment of me. I entered looking to lease a car and left knowing I was in good hands in my new Subar Gerald Subaru of Napervile was amazing in their treatment of me. I entered looking to lease a car and left knowing I was in good hands in my new Subaru. From simple hospitality items such as water or coffee to step by step clear dealings the people at this dealership are amazing. I definitely recommend. More

Good experience w/ this dealer. I have a good experience way back in the past including all the people who work in the service dept. That's the reason why I get a subaru again as my I have a good experience way back in the past including all the people who work in the service dept. That's the reason why I get a subaru again as my second car. More

BEST DEALERSHIP BEST SERVICE Special thank you to Nic Gruic and Leo Katsnelson for an amazing service and experience. After extensive research this was the best dealership, they g Special thank you to Nic Gruic and Leo Katsnelson for an amazing service and experience. After extensive research this was the best dealership, they gave me the best price on my trade in car and amazing deal on my subaru. Thank you so much for a great experience and customer service. My parents also bought a car from Nic and Leo they are the best. Will recomend this dealer to all friends and family. More

new subaru outback review I came into your dealership and John Rose greeted us very promptly. He went out of his way to show us the car I was looking for in my price range. Joh I came into your dealership and John Rose greeted us very promptly. He went out of his way to show us the car I was looking for in my price range. John was very patient and professional every step of the car buying process. I would recommend John to whomever is looking to by a new subaru. Candy More