
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville

first time it was enjoyable,to buy a new car. we have bought a few new cars before,this was the first time we felt comfortable buying our subaru forester.our sales consultant,kelly thomas was a pe we have bought a few new cars before,this was the first time we felt comfortable buying our subaru forester.our sales consultant,kelly thomas was a person who went out of her way to make the big purchase much easier than we ever thought it would be.we would all our children,if you are looking for a great dealership go to gerald sabaru. More

Awesome dealership I visited four dealership before deciding which dealership to buy from. This dealership really took time to explain the car and its features IN DETAI I visited four dealership before deciding which dealership to buy from. This dealership really took time to explain the car and its features IN DETAIL. The sales rep spent a lot of time understanding how I would use the car to be sure I was buying the right model. Everyone was thorough without being high pressure. More
Great place to buy! We were looking for a used car, but not sure which model we wanted. They patiently let us drive 6 cars, no hassles. Gave us a few sets of keys at a ti We were looking for a used car, but not sure which model we wanted. They patiently let us drive 6 cars, no hassles. Gave us a few sets of keys at a time so we could try them all at our own pace. There was absolutely no pressure from anyone. The negotiating was fair and the sales staff were friendly and courteous. This is our first Subaru, we bought a Crosstek. We love it! More
Second Subaru Forester in 8 Months We had such a great experience with the purchase of our first 2016 Subaru Forester the end of December 2015 for my wife that when it came time to repl We had such a great experience with the purchase of our first 2016 Subaru Forester the end of December 2015 for my wife that when it came time to replace my car only 8 months later we immediately though of Gerald Subaru and chose a second 2016 Forester. More
Mason Lies and Gerald Subaru are a winning combination! I recently purchased a 2017 Forester Touring for my wife. In 2015 we also purchased an Outback from Gerald Subaru. With a vast number of Subaru deal I recently purchased a 2017 Forester Touring for my wife. In 2015 we also purchased an Outback from Gerald Subaru. With a vast number of Subaru dealerships in the Chicago area the competition for customers is great. Gerald Subaru stands out from pack with great sales people, great service department, a super free lifetime engine/drivetrain warranty, and Starbuck coffee to mention a few perks. My current salesman, Mason Lies, not only takes a personal interest in his customers, he is also a Subaru owner an enthusiast. He was very helpful with his knowledge and commication skils from start to delivery. I strongly recommend Mason and Gerald Subaru if you are in the market for some safe, dependable, awd transportation. More
New car purchase My salesperson Kelly was very professional and her knowledge of the vehicle was excellent. Kelly and Dana worked with us to achieve a common ground w My salesperson Kelly was very professional and her knowledge of the vehicle was excellent. Kelly and Dana worked with us to achieve a common ground with the purchase of a vehicle. Anthony Finance manager was also very professional in finanse portion of the experience. All in all very satisfied with the experience of purchasing a car from Subaru Naperville. More

Friendly and attentive The people we worked with were very knowledgable about the product and extra features. They answered all my many questions with patience and attentiv The people we worked with were very knowledgable about the product and extra features. They answered all my many questions with patience and attentiveness, and good humor! More
Positive Experience My wife and I were starting the process of looking for a used car. We had in mind a general impression of what we were looking for, but not much else. My wife and I were starting the process of looking for a used car. We had in mind a general impression of what we were looking for, but not much else. John Rose did a great job showing us cars that fit what we were looking for. He was patient as we test drove three different cars. The third car we were pleased with and decided we would like to possibly buy if the numbers were within our preset budget. We were able to come to an agreement and ended up purchasing a 2014 Subaru Legacy. John and the rest of the staff at Gerald Subaru of Naperville we very helpful and were willing to work with us during the car buying process. More
Great experience I was looking for a new midsize sedan. I had heard nice things about Subaru cars offering better overall value than other competitors so I decided to I was looking for a new midsize sedan. I had heard nice things about Subaru cars offering better overall value than other competitors so I decided to test drive a 2016 Subaru Legacy. Kelly Thomas at Gerald Subaru was great in walking me through the features and the test drive. I was impressed by the overall offerings (standard all wheel drive, backup camera, safety rating etc.). I was looking for a particular price point to go ahead with this car. Kelly worked with me diligently to get the limited model that I was interested in. She was able to get the car from another dealership's stock within a day, and at a price point close to what I was looking for. I had a great experience with my purchase and would recommend this dealership. More
Best Salesperson I was very interested in Subaru as I have friends who own them. I made an appointment to come in and met Nick Gruic who was very knowledgeable and wa I was very interested in Subaru as I have friends who own them. I made an appointment to come in and met Nick Gruic who was very knowledgeable and was able to test drive all of the vehicles I was interested in. He was able to point out all of the features that make Subaru Outback superior to other brands...the AWD all the time and independent suspension. Nick made my decision easier and was not pushy about making the sale which is very important to me. I would recommend this dealership and especially Nick to my friends and family. More