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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

August 31, 2016

first time it was enjoyable,to buy a new car. we have bought a few new cars before,this was the first time we felt comfortable buying our subaru forester.our sales consultant,kelly thomas was a pe More

by JOHN E LEDERER
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Kelly Thomas
Aug 31, 2016 -

Gerald Subaru of Naperville responded

John, thanks for telling us about your buying experience, we will always try to go the extra mile to please our customers. I will be sure to pass along your praises to Kelly and all of us hope to see you again when the time comes to service your new car. Thanks for shopping with us, we hope you enjoy your purchase for many miles of safe and happy travels! Sincerely, Alec McKean – General Manager

August 29, 2016

Awesome dealership I visited four dealership before deciding which dealership to buy from. This dealership really took time to explain the car and its features IN DETAI More

by Chicago523
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Aug 31, 2016 -

Gerald Subaru of Naperville responded

Thank you for choosing Gerald Subaru of Naperville as your dealership to purchase your new car. We really appreciate the great review and comments. All of us here look forward to doing business with you again in the future. Sincerely, Alec McKean – General Manager

August 28, 2016

Great place to buy! We were looking for a used car, but not sure which model we wanted. They patiently let us drive 6 cars, no hassles. Gave us a few sets of keys at a ti More

by NotACarGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Leo Katsnelson
Aug 31, 2016 -

Gerald Subaru of Naperville responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of Naperville. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Alec McKean – General Manager

August 28, 2016

Second Subaru Forester in 8 Months We had such a great experience with the purchase of our first 2016 Subaru Forester the end of December 2015 for my wife that when it came time to repl More

by rjfarias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor
Aug 31, 2016 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with us. Congratulations on your recent purchase and thanks for coming back as a satisfied customer. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Sincerely, Alec McKean – General Manager

August 26, 2016

Mason Lies and Gerald Subaru are a winning combination! I recently purchased a 2017 Forester Touring for my wife. In 2015 we also purchased an Outback from Gerald Subaru. With a vast number of Subaru deal More

by forester17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Lies
Aug 26, 2016 -

Gerald Subaru of Naperville responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Gerald Subaru of Naperville and it’s great to hear of your continued business. Mason is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new 2017 Forester Touring! Sincerely, Alec McKean – General Manager

August 24, 2016

New car purchase My salesperson Kelly was very professional and her knowledge of the vehicle was excellent. Kelly and Dana worked with us to achieve a common ground w More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Armitage, Anthony Mazany, Kelly Thomas
Aug 26, 2016 -

Gerald Subaru of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. Our team strives for 100% customer satisfaction on each and every purchase and we hope you enjoy your new car for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean – General Manager

August 23, 2016

Friendly and attentive The people we worked with were very knowledgable about the product and extra features. They answered all my many questions with patience and attentiv More

by Mary
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rose, Asim Aslam, Kelly Thomas
Aug 26, 2016 -

Gerald Subaru of Naperville responded

Mary, thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive, knowledgeable, and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Alec McKean – General Manager

August 21, 2016

Positive Experience My wife and I were starting the process of looking for a used car. We had in mind a general impression of what we were looking for, but not much else. More

by SSLisle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Anthony Mazany, John Rose
Aug 26, 2016 -

Gerald Subaru of Naperville responded

Hello Lisle and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that John and the rest of the staff were there to provide you with such exceptional service! Thank you again and congratulations on your 2014 Subaru Legacy. Sincerely, Alec McKean – General Manager

August 16, 2016

Great experience I was looking for a new midsize sedan. I had heard nice things about Subaru cars offering better overall value than other competitors so I decided to More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Kelly Thomas
Aug 18, 2016 -

Gerald Subaru of Naperville responded

Thank you and congratulations on your purchase! We're glad to have Kelly on our team and that we could provide you with a positive experience. We appreciate your recommendations as well. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean – General Manager

August 15, 2016

Best Salesperson I was very interested in Subaru as I have friends who own them. I made an appointment to come in and met Nick Gruic who was very knowledgeable and wa More

by soon2retire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Nicholas Gruic
Aug 18, 2016 -

Gerald Subaru of Naperville responded

Thank you so very much for taking the time to leave Gerald Subaru of Naperville such a pleasant review. Congratulations on your purchase! We are glad to hear that your experience with Nick was well and look forward to working with you again down the road. Sincerely, Alec McKean – General Manager

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