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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

August 15, 2016

Excellent experience! I visited the dealership a few times as I was trying to make the decision. Never was a sales person or sales manager pushy. They were polite and helpf More

by First Forester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Eric Zetterlof
Aug 18, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your new vehicle! Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Alec McKean – General Manager

August 12, 2016

Abid Khan - thee best sales associate We had an excellent experience with everyone we spoke to. They showed us the various options and we drove out with a brand new car with least amount o More

by Gulrose43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Asim Aslam, Abid Khan, Leo Katsnelson
Aug 18, 2016 -

Gerald Subaru of Naperville responded

Rose and Denis, thank you and congratulations on your purchase! We are so very pleased that Abid and our team could make your visit easy and pressure free, and we believe that's how every car buying experience should be. Thank you and enjoy your new car! Sincerely, Alec McKean – General Manager

August 11, 2016

team subaru I am very satisfied with the salesman Abid Khan . He really cares about his customers , even months after the sale . I would recommend Gerald Subaru More

by Gudalupe Saucedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Abid Khan
Aug 18, 2016 -

Gerald Subaru of Naperville responded

Thanks so much for the nice review, Gudalupe! Congratulations on your new Forrester! We really appreciate this feedback and I'll be certain to share your compliments to Abid and to the rest of the staff. We pride ourselves on offering high-quality customer service in all areas of our dealership. If there's ever anything we can do for you, please come back and see us! Sincerely, Alec McKean – General Manager

August 08, 2016

Non-stressful. I felt free to ask any question. I was also informed on things I didn't think to ask. My sales person was very helpful. More

by Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Aug 09, 2016 -

Gerald Subaru of Naperville responded

Thank you for the feedback! We are happy to hear of your positive experience at Gerald Subaru of Naperville, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Alec McKean – General Manager

August 08, 2016

Friendly salesperson We came to Gerald Subaru because of the consumer reports review of Subaru. Our sales person was Abid Khan who was very friendly and knowledgeable. More

by new2roselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid Khan
Aug 09, 2016 -

Gerald Subaru of Naperville responded

Thank you for the positive review. We are very happy to hear that Abid could be so friendly and knowledgeable during your recent visit with us. We look forward to seeing you back again in the future! Take care. Sincerely, Alec McKean – General Manager

August 07, 2016

Amazing Experience We came to finance a car and by far the greatest experience I have had with Eric Zetterlof!! I would definitely recommend dealing with him if anyone i More

by Fatima123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Eric Zetterlof
Aug 09, 2016 -

Gerald Subaru of Naperville responded

Congrats on your new car! We are pleased to hear that you had an excellent experience with Eric. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Alec McKean – General Manager

August 03, 2016

Great experience! We had a very positive car buying experience. Everyone was not only friendly, but also very patient with us, - and we really had lots of questions. Ab More

by Alex I.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Abid Khan, Leo Katsnelson
Aug 04, 2016 -

Gerald Subaru of Naperville responded

Congratulations on your new car! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Abid, Leo and Asim was so positive. We look forward to seeing you again. Sincerely, Alec McKean – General Manager

August 01, 2016

Phenomenal Gerald Subaru is a great place to purchase your vehicle! Eric Zetterlof is awesome and was extremely helpful and easy to work with! Really took the ti More

by Connor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Aug 03, 2016 -

Gerald Subaru of Naperville responded

Connor - I'm very happy to hear that Eric was of such great help to you. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Sincerely, Alec McKean – General Manager

July 31, 2016

Excellent service I've received an excellent service while purchasing my next Subaru (Legacy 2013). While shopping by myself I was pleasantly surprised to see a female More

by natalya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Aug 03, 2016 -

Gerald Subaru of Naperville responded

Thank you for your kind words! Kelly is a great asset and we appreciate her for giving you that comfort during your experience! It is of utmost importance that our guests leave our dealership confident they made the right decision. We look forward to servicing you again in the future! Sincerely, Alec McKean – General Manager

July 31, 2016

Kelly and Asim is awesome Kelly Thomas was a kind and patient person who assisted me in getting my first car at a relatively reasonable market price. She often showed how much More

by noobmobile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Kelly Thomas
Aug 03, 2016 -

Gerald Subaru of Naperville responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that Kelly and Asim were able to show you what we strive to deliver. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean – General Manager

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