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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

March 24, 2016

Polite, professional and straight forward. This was our first Subaru purchase and we went to Gerald Subaru after another dealer let us down in what they had promised. Eric Zetterlof and Ubaldo More

by Pat W.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Anthony Mazany, Eric Zetterlof
Mar 30, 2016 -

Gerald Subaru of Naperville responded

Thank you for providing us with this positive feedback. Eric and Ubaldo are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words. We look forward to seeing you soon and hope that you enjoy your new Forester! Sincerely, Alec McKean – General Manager

March 23, 2016

Awesome! Just bought a Crosstrek at Gerald. Nick and Eric made the process quick and easy. No hassles, no pressure, no problems. Kane and Toews have nothing More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Joe Jamilkowski, Eric Zetterlof, Nicholas Gruic
Mar 24, 2016 -

Gerald Subaru of Naperville responded

Thank you and congratulations on your Crosstrek! We are so very pleased that Nick and Eric could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers. Sincerely, Alec McKean – General Manager

March 22, 2016

professional, fair and friendly I worked with Leo Lopez at Gerald Subaru in Naperville. I began my connection with the dealer on the internet. Once I arrived in person, I was connect More

by Ed Walsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Mar 24, 2016 -

Gerald Subaru of Naperville responded

Thanks so much for the nice review! Leo is a key component of our team here at Gerald Subaru of Naperville and he will be very happy to hear about your experience. Congratulations on your new 2016 Outback! Please come back to see us if you need anything at all. Also, check our Facebook page to stay in the loop with dealer events and special deals! Sincerely, Alec McKean – General Manager

March 17, 2016

A Pleasant experience I had not bought a new car in a long time and had not forgotten the unpleasant experience. When my wife and I walked into Gerald Subaru and talked to More

by Christian
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Rose
Mar 21, 2016 -

Gerald Subaru of Naperville responded

Christian - Thank you for taking the time to write about your experience with us! At Gerald Subaru of Naperville, we work very hard to provide each of our customers with a pleasant experience. I will be sure to pass along your praises to John and Anthony. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Alec McKean – General Manager

March 14, 2016

Eric and Anthony were wonderfully helpful Eric helped us through the various options and packages available, and was friendly and patient when we could not decide between the Forrester and the More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof
Mar 14, 2016 -

Gerald Subaru of Naperville responded

Bruce - Thank you for providing us with feedback regarding your recent visit! Eric and Anthony are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for choosing our dealership. We look forward to seeing you soon and hope that you enjoy your new Outback! Sincerely, Alec McKean – General Manager

March 09, 2016

Great experience with Eric Zetterlof I have dealt with many different dealerships over the years and Gerald Subaru is one of the best! Eric worked hard to meet my terms and was very polit More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eric Zetterlof
Mar 10, 2016 -

Gerald Subaru of Naperville responded

Steven - We're happy to hear of your great experience and your glowing review means a lot to us. We appreciate your feedback and are happy to hear that Eric and Anthony were able to meet your needs. We look forward to assisting you with your future sales and service needs. Sincerely, Alec McKean – General Manager

March 07, 2016

Best car buying experience. We would strongly recommend this dealership and specially Nick. This was our 5th car buying experience and exceeded our expectation. We wanted to driv More

by Deep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam, Joe Jamilkowski, Nicholas Gruic
Mar 08, 2016 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write about your experience with us! Congratulations on your new car! I am happy that Nick, Joe and Asim were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Sincerely, Alec McKean – General Manager

March 04, 2016

Outstanding People! I came into Gerald knowing what vehicle I wanted but was blown away by the outstanding service I recieved. Eric was very friendly and courteous to mys More

by modme23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Asim Aslam, Eric Zetterlof
Mar 08, 2016 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this great survey. It is wonderful to hear that Eric, Anthony and Asim were able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and enjoy your new car! Sincerely, Alec McKean – General Manager

February 28, 2016

Good experience buying a new car I went to this dealership because they had the vehicle that I knew I wanted. After test driving the vehicle, it was time to haggle pricing. What the More

by mp104414@gmail.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Alva, Asim Aslam
Mar 01, 2016 -

Gerald Subaru of Naperville responded

Hi Michele and thanks for your kind words! Congratulations on your new Outback! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook to catch the latest service specials. Sincerely, Alec McKean – General Manager

February 24, 2016

Exceptional Dealership Gerald Subaru is THE place to buy a new or used Subaru. Nick was incredibly helpful from the first time I came in to view the few Subaru's I had in mi More

by ChristosOrion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Joe Jamilkowski, Nicholas Gruic
Feb 26, 2016 -

Gerald Subaru of Naperville responded

Thank you for writing about your visit with us and congratulations on your new Crosstrek! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. I will be sure to pass along your praises to Nick, Tony and Joe. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Sincerely, Alec McKean – General Manager

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