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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

January 13, 2016

Great Deal My husband and I received a great deal on our new Subaru Impreza Sport Limited. Mr. Cuddihee worked very hard to get us the exact model we wanted at a More

by jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany
Jan 15, 2016 -

Gerald Subaru of Naperville responded

JC, thank you for leaving us this review. We are very happy to hear that Don could help get you set up with the perfect new Impreza for you. If there is anything more we can do for you please feel free to come back and see Gerald Subaru of Naperville anytime! Take care. Sincerely, Alec McKean – General Manager

January 07, 2016

Great experience This was a great experience, I was dealing Cristian and he was nothing but helpful and knowledgeable! I would recommend him to anyone. If you stop by More

by Bayles12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Alva, Asim Aslam
Jan 11, 2016 -

Gerald Subaru of Naperville responded

We appreciate you taking time to leave us a great review! We are pleased to hear Christian did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean – General Manager

January 07, 2016

Great Customer Service Recently I visited Gerald Subaru of Naperville because I was interested in learning more and test driving the Subaru Crosstrek. Upon walking on to th More

by jen_330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Asim Aslam
Jan 11, 2016 -

Gerald Subaru of Naperville responded

Jen, thank you for leaving us this review. We are very happy to hear that John could help get you set up with the perfect new Crosstrek for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Sincerely, Alec McKean – General Manager

December 30, 2015

Extremely Poor communication Though this review is a little delayed, I had been in the market for a new vehicle in early 2015 cross shopping the 2015 subaru WRX, VW golf GTI and f More

by manmanSS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ralph Lindsay
December 17, 2015

Very pleasant, informative and no pressure! I was an off the street customer researching my car options. I was in a situation where I couldn't purchase right away, but wanted to proceed with my More

by hednclds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Dec 19, 2015 -

Gerald Subaru of Naperville responded

Thank you for leaving us this review. We are very happy to hear that Eric could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Sincerely, Alec McKean – General Manager

December 15, 2015

Helpful,easy to work with, great salesman I highly recommend, sales person, Eric Zetterlof. He went over and above what was required in helping us buy our Subaru Legacy. He even came to our ho More

by happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe was helpful in getting the exact car we wanted for a fair price. He was honest with us., Joe Jamilkowski, Eric Zetterlof
Dec 19, 2015 -

Gerald Subaru of Naperville responded

What an enjoyable review to read! It is reassuring to know Eric provided you with a hassle-free and great shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Im happy to hear you left our dealership feeling confident about your purchase. Enjoy your Legacy! Dont hesitate to call or stop in should you have any additional questions or concerns. Sincerely, Alec McKean General Manager

December 04, 2015

Very happy with my 2016 Cross Trek Cristian Alva was very helpful and knowledgeable throughout the process of learning about and purchasing our 1st Subaru. Excellent customer service, More

by kph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Alva, Anthony Mazany
Dec 08, 2015 -

Gerald Subaru of Naperville responded

Keith and Sandra, thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Christian could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new 2016 Cross Trek. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Alec McKean – General Manager

December 01, 2015

New 2016 cross trek We bought a 2016 Cross trek. Absolutely love the car. In terms of the dealer: Excellent service, great prices, extremely clean facility knowledgeable More

by Gruic7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Alva, Asim Aslam, Nino McMorris
Dec 03, 2015 -

Gerald Subaru of Naperville responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new Cross Trek for you. If there is anything more we can do for you please feel free to come back and see Gerald Subaru of Naperville any time! Take care. Sincerely, Alec McKean – General Manager

November 24, 2015

Glad we stopped to look at a Subaru This was a pleasant, informative session with Eric Zetterlof to look at the Subaru Crosstrack. Eric was professional and attentive to all of our quest More

by lookingforsuv
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Nov 26, 2015 -

Gerald Subaru of Naperville responded

We appreciate you taking time to leave us a great review! We are pleased to hear Eric did a great job in assisting you. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean – General Manager

November 14, 2015

Awesome Car Buying experience Eric Zetterlof was very professional. He had a good sense of humor that helped eased our nervousness. He greeted us when we pulled up in to the deal More

by Nic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Zetterlof
Nov 15, 2015 -

Gerald Subaru of Naperville responded

Thank you for writing about your visit with us! I am happy to hear that Eric was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Alec McKean – General Manager

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