
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
Great Car Buying Experience I was absolutely dreading having to buy a new car and could not have been more wrong about what I was expecting. My salesman, Joe Haga, was courteous I was absolutely dreading having to buy a new car and could not have been more wrong about what I was expecting. My salesman, Joe Haga, was courteous, efficient and fair. The process was smooth and straightforward. I never felt any undue pressure or aggressive sales techniques. Asim in the finance department took his time explaining all of my options and allowing me to make an informed decision regarding what is usually a very confusing decision making process. A big thanks to everyone that helped me out. I am extremely satisfied. More
Loving my Legacy! I came into the dealership somewhat nervous, as I had not bought a car in nearly 12 years. Being a loyal Toyota fan, I was pleasantly surprised by how I came into the dealership somewhat nervous, as I had not bought a car in nearly 12 years. Being a loyal Toyota fan, I was pleasantly surprised by how nice the amenities were. My salesperson, Tina, was super helpful! She thoroughly explained all of the functions and capabilities of every car we looked at, and I fell in love with the 2015 Subaru Legacy! I will definitely be recommending Tina and Gerald Subaru! More
Very professional buying experience My wife and I went shopping for a Subaru Forester and went to a different dealer where we had a jerk of a salesperson. We got a bad impression from th My wife and I went shopping for a Subaru Forester and went to a different dealer where we had a jerk of a salesperson. We got a bad impression from the start so we called Martin since we spoke earlier that month. He told us that Gerald had the exact car we were looking for so we came in and drove it. Martin was very professional and gave us a good vibe throughout the whole process. Overall the experience was very smooth and we would recommend Martin and Gerald Subaru for your next Subaru purchase. Good job guys! More
A very grateful dad It was time for my 19 year old son to take the Outback on his first solo long trip. I asked the service dept to treat this car as though their son / d It was time for my 19 year old son to take the Outback on his first solo long trip. I asked the service dept to treat this car as though their son / daughter was driving, After 81m miles I needed new breaks, oil change, fuel induction etc. They did everything on short notice and the work was done exactly as I had hoped. They even found a problem that a windshield repairman caused-sorry I doubted the veteran Subaru mechanic (Dave P.).! I am compelled to offer heartfelt gratitude for how they took care of my family. Every one of these service people have earned the right to be called Real Professionals. Take your car here and you will be treated well. When you get to know them after several visits you realize they are all car guys who also understand what parents worry about. Thank you Tom A., Dave D., Dave P. And Will ! P.S. Marc made it to Northern Wisconsin with no problem. More
First Subaru and loving it!! After forty years of Toyota loyalty, we have our first Subaru. We really love it. Equally as important as the vehicle itself, is the buying process. After forty years of Toyota loyalty, we have our first Subaru. We really love it. Equally as important as the vehicle itself, is the buying process. Martin Strozyk was not only knowledgeable on the car we chose, but it was fun to work with him. We even brought our son with to help us and we all agreed that Martin did a great job. His honesty and outgoing personality were certainly a plus in making our car buying experience one of the best we have ever had. We will definitely recommend Gerald Subaru and most importantly, Martin Storzyk. More
Great Experiance Hello Just recently I visited Gerald Subaru in Naperville after leaving a different Subaru dealership just earlier that day due to poor service. I Hello Just recently I visited Gerald Subaru in Naperville after leaving a different Subaru dealership just earlier that day due to poor service. I came with my parents and purchased 2015 Crosstrek. We worked with Martin who made the negotiation process very easy and I can't believe I'm saying this, but even enjoyable. We were all happy with the service, the car is great and most defiantly we will recommend Gerald Subaru and Martin to our friends and family. Thank you Stephanie Nalewski I did not see Martins name on the list of sales people and had to select another name in order to post More
Smooth experience buying my third Subaru Jason made my experience buying my third Subaru as smooth and easy as it could be. He detailed all the new features built into the car plus covering a Jason made my experience buying my third Subaru as smooth and easy as it could be. He detailed all the new features built into the car plus covering all the basics that make it what it is. I felt like I understood everything much better than I did previously and I know I can call him with any questions I have in the future. Buying the car was a very pleasant experience. More
Best New Car Buying Experience Dana Armitage did a sensational job in meeting our needs. The dealership should be commended for honoring the price offer with absolutely no back and Dana Armitage did a sensational job in meeting our needs. The dealership should be commended for honoring the price offer with absolutely no back and forth, lack of dealership badging on my new car, absolutely no add ons (such as pin-striping), and free extended drive train warrantee. This dealership is a great place to do business. More
Great Service We had a great experience here at Gerald Subaru. John was super friendly and very knowledgeable about the cars. We would recommend this dealership for We had a great experience here at Gerald Subaru. John was super friendly and very knowledgeable about the cars. We would recommend this dealership for sure. More
Excellent Service! I had a very pleasant car buying experience working with John Paist. John was very attentive and kept me informed about the process throughout my who I had a very pleasant car buying experience working with John Paist. John was very attentive and kept me informed about the process throughout my whole stay at the dealership. He even went above and beyond to show me the service area and explain more of the car features AFTER I had already completed my purchase, I appreciated this greatly! The finance portion was handled by Dan Salmon and the service was excellent. Dan was very professional, informative, and helpful with establishing warranties and straightening out the finances. This was my first time buying a car on my own and the experience was better than I had anticipated. The negotiation process was smooth and quick. The dealership has earned my trust. I will definitely recommend this location to my friends and family. I will without a doubt be stopping by for my second Subaru! More