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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

October 20, 2015

Great Car Buying Experience I was absolutely dreading having to buy a new car and could not have been more wrong about what I was expecting. My salesman, Joe Haga, was courteous More

by mr77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asim Aslam
Oct 21, 2015 -

Gerald Subaru of Naperville responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals. Best, Alec McKean – General Manager

September 25, 2015

Loving my Legacy! I came into the dealership somewhat nervous, as I had not bought a car in nearly 12 years. Being a loyal Toyota fan, I was pleasantly surprised by how More

by cboyd11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Szontagh
Sep 30, 2015 -

Gerald Subaru of Naperville responded

Boyd, we appreciate you taking time to leave us a great review! We are pleased to hear Tina did a great job in assisting you in your purchase. Enjoy your Legacy! If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean – General Manager

May 30, 2015

Very professional buying experience My wife and I went shopping for a Subaru Forester and went to a different dealer where we had a jerk of a salesperson. We got a bad impression from th More

by Lindb2727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2015 -

Gerald Subaru of Naperville responded

Congratulations on your new Forester! Thank you for taking the time to write about your experience. It is magnificent to know that Martin and our staff were able to provide you with the pressure-free and knowledgeable service that Gerald Subaru of Naperville is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Alec McKean – General Manager

May 16, 2015

A very grateful dad It was time for my 19 year old son to take the Outback on his first solo long trip. I asked the service dept to treat this car as though their son / d More

by M.Mathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak
May 18, 2015 -

Gerald Subaru of Naperville responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you, your son, your family and friends in the future! Be sure to like us on Facebook and follow us on Twitter to catch all the specials! Sincerely, Chuck Dziak - cdziak@geraldauto.com

May 14, 2015

First Subaru and loving it!! After forty years of Toyota loyalty, we have our first Subaru. We really love it. Equally as important as the vehicle itself, is the buying process. More

by G and S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2015 -

Gerald Subaru of Naperville responded

Thank you for this lovely review! We really appreciate you leaving us your input. We are very pleased to hear that Martin could make your car shopping experience so enjoyable and stress free. We are glad to hear you a loving your new Subaru. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Alec McKean – General Manager

May 02, 2015

Great Experiance Hello Just recently I visited Gerald Subaru in Naperville after leaving a different Subaru dealership just earlier that day due to poor service. I More

by polbabydoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2015 -

Gerald Subaru of Naperville responded

Thank you for taking the time to share with us, Stephanie! The goal of the Gerald Subaru of Naperville team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner with the help of Martin. Enjoy your new Crosstrek! Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Alec McKean – General Manager

April 27, 2015

Smooth experience buying my third Subaru Jason made my experience buying my third Subaru as smooth and easy as it could be. He detailed all the new features built into the car plus covering a More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2015 -

Gerald Subaru of Naperville responded

Nancy, thank you for writing this amazing review of our dealership! We are very pleased to learn that Jason could make your visit smooth and easy, and we believe that's how every car buying experience should be. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Alec McKean – General Manager

April 17, 2015

Best New Car Buying Experience Dana Armitage did a sensational job in meeting our needs. The dealership should be commended for honoring the price offer with absolutely no back and More

by ATB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2015 -

Gerald Subaru of Naperville responded

Thank you for taking the time to share this wonderful review! We're ecstatic to read that Dana did a sensational job in accommodating your needs during your visit. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please come see us for any future needs. Best regards, Alec McKean General Manager

April 03, 2015

Great Service We had a great experience here at Gerald Subaru. John was super friendly and very knowledgeable about the cars. We would recommend this dealership for More

by Whitney O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2015 -

Gerald Subaru of Naperville responded

Whitney, we're completely committed to providing great experience to all our guests and we're ecstatic to hear that John has been super friendly and knowledgeable during your visit. We appreciate the time it took for you to give us this feedback. At Gerald Subaru of Naperville, we value our customers and we look forward to seeing you on your next visit. Best regards, Alec McKean – General Manager

March 25, 2015

Excellent Service! I had a very pleasant car buying experience working with John Paist. John was very attentive and kept me informed about the process throughout my who More

by Marcin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2015 -

Gerald Subaru of Naperville responded

Marcin, thank you for sharing your experience with John and Dan! It's wonderful to hear that they provided you such a pleasant car-buying experience. I'll be sure to pass along your compliments. I hope that you are enjoying your new car! We appreciate your recommendations, and we look forward to working with you again! Best regards, Scott Wolf, General Sales Manager, swolf@geraldauto.com

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