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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

December 13, 2019

LOVE MY OUTBACK Jesse Bush is your BIGGEST ASSET!! Jesse is the reason we purchased our vehicle through Gerald Subaru. He made sure I knew all the features the vehicl More

by Catherine K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Congratulations on your new vehicle, Catherine. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jesse was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Alec McKean - General Manager

December 13, 2019

Wonderful experience Jesse went above and beyond our expectations. He delivered great attitude, patience and was very knowledgeable. We are extremely happy with our purcha More

by michelle.lozada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Jesse Bush
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Michelle, thank you for taking the time to leave us such a truly exceptional review! We appreciate every hard-working member of our service team, and we are thrilled to know Jesse went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Alec McKean - General Manager

December 13, 2019

Jesse. Bush. Two words. Jesse. Bush. He's the man to see! He has values unlike anyone else! He is very cooperative, great listener, and goes above and beyond. Jess More

by ireyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Jesse Bush
Dec 18, 2019 -

Gerald Subaru of Naperville responded

Wow, your truly exceptional words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Alec McKean - General Manager

December 11, 2019

I went with my sister and her husband and they were NOT going to buy. After working with Paulo they bought an Outback. I was so impressed that I went back three days later and bought one too. Paulo was gre More

by Gailvermillion
Recommend Dealer
Yes
Employees Worked With
Chuck Dziak, Anthony Mazany, Alec McKean, Marie Stepanek, Paulo Rodriguez, Jake Landreth
Dec 11, 2019 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Paulo's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Alec McKean - General Manager

December 11, 2019

Kenny Gross and Tony Mazany Both Kenny and Tony worked very well with me and my wife to come to a very good agreement for our new Impreza. Overall a very good experience. More

by Steven L
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kenny Gross
Dec 11, 2019 -

Gerald Subaru of Naperville responded

Hello Steven and thank you for the truly exceptional words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kenny and Tony were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Alec McKean - General Manager

December 11, 2019

Patient and Reasonable I like going to Gerald Subaru of Naperville because the dealers are overly patient as I decide which model and color car I desire. They offer helpful More

by Sjbeauchamp83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Linden
Dec 11, 2019 -

Gerald Subaru of Naperville responded

We are so glad to read that you had such a truly exceptional experience at our dealership! We can't wait to see you again soon. Sincerely, Alec McKean - General Manager

December 10, 2019

Outstanding! After visiting several dealership in search of a new vehicle, I ended up at Gerald Subaru on a Friday evening. Salesman Chip B. more than exceeded my More

by mpopovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Chip Blankenburg
Dec 10, 2019 -

Gerald Subaru of Naperville responded

Hello and thank you for the truly exceptional words! We couldn't be happier that you enjoyed your experience here at our dealership and that Chip was there to provide you with such exceptional service! Thank you again and congratulations on your new Crosstrek. Sincerely, Alec McKean - General Manager

December 08, 2019

I enjoyed shopping with Ehab very much. He was very informative and seemed very knowledgeable and took as long as we wanted to ecplain things. More

by Paul Mackenzie
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Dec 09, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. We are pleased to hear that Ehab was able to provide an efficient and overall positive experience. Sincerely, Alec McKean - General Manager

December 07, 2019

Amazing Experience-Highly recommend The experience with Paulo Rodriguez was a very pleasant one. He was very nice, educated, and professional. He answered any questions that I had and I More

by Chris Rys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Dec 08, 2019 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! It is great to know that Paulo was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alec McKean - General Manager

December 06, 2019

New car Great time being here everything was informative. A lot of knowing. Clean place friendly employees. Nice cars Dennis was very helpful with everything More

by Kevin.duffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Dennis Linden
Dec 08, 2019 -

Gerald Subaru of Naperville responded

We appreciate your truly exceptional feedback, Kevin. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Alec McKean - General Manager

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