Gerald Subaru of Naperville

Friendly, comfortable atmosphere. I went back to this Dealership due to my lease on my Subaru ending. Nick was waiting there to help with turning in my car and was able to help me secu I went back to this Dealership due to my lease on my Subaru ending. Nick was waiting there to help with turning in my car and was able to help me secure a new vehicle to lease. Although he was aware of my financial limitations and my problem with a low credit score , he was still very patient and considerate of my need to find a vehicle I would be happy with for the duration of a new lease. He worked diligently with Anthony in the finance dept. I was able to sign papers that day and drive away in a new Subaru Outback. I would highly recommend this dealership to anyone in the market for a vehicle that is interested in dealing with professional,knowledgeable,caring,detailed people. They listen to your concerns and do what is needed to put you in the right car. More

Detailed and Understanding of Needs/Capabilities Eddy and Manny spent considerable amount of time explaining all the features the different models had to offer and were always willing to answer any q Eddy and Manny spent considerable amount of time explaining all the features the different models had to offer and were always willing to answer any questions I had about service,cost,quality, features, capabilities of the different models. Followed up regularly. Excellent customer service. More

Ehab spent considerable time explaining everything I didn't understand. He answered every question we asked. He made himself available at all times. Outstanding service. didn't understand. He answered every question we asked. He made himself available at all times. Outstanding service. More

Very Happy This was my first time shopping with Subaru and I am so happy I finally did. Dennis clearly listened to everything I said and made sure I ended up wit This was my first time shopping with Subaru and I am so happy I finally did. Dennis clearly listened to everything I said and made sure I ended up with a car that fit my needs and wallet. The cars speak for themselves being rated so high. The difference in feel of driving a subaru versus my last car is incredible. I'm looking forward to winter now! More

First Subaru Purchase When we came into the Gerald Subaru dealership, we were looking to test drive a car and gather more information before moving forward with the purchas When we came into the Gerald Subaru dealership, we were looking to test drive a car and gather more information before moving forward with the purchase. Jesse greeted us and made us feel very comfortable, and he did a wonderful job highlighting features, options during the test drive on the course. Towards the end, I felt confident and comfortable enough to move forward with the purchase. I had a wonderful experience with Jesse, and I would definitely recommend him and the Gerald dealership to my friends and family. More

Excellent Experience with Gerald Subaru I came in with my girlfriend as she was looking to buy her first car after graduating college and I left so impressed with Jesse Bush and Gerald Subar I came in with my girlfriend as she was looking to buy her first car after graduating college and I left so impressed with Jesse Bush and Gerald Subaru. Incredibly professional, personal service and everyone we worked with was incredibly patient during the entire process. I cannot rathe this highly enough. More

Great experience! Mike Obrien was such a professional and knowledgeable salesman. He was very patient as we looked at several cars. He never rushed or pushed us to de Mike Obrien was such a professional and knowledgeable salesman. He was very patient as we looked at several cars. He never rushed or pushed us to decide. He never tired of our questions and made sure we were all setup in our car before we drove away. The dealership was clean and bright and modern Our finance guy John was also great! He took his time and explained every step. He also ran a number of options for us. We will definately recommend this place to friends and family. Thank you! More

Awesome would do it again Very knowledgeable honest friendly dealt with integrity if you are in the market for a new car or if you are just looking Jesse Bush is the man Very knowledgeable honest friendly dealt with integrity if you are in the market for a new car or if you are just looking Jesse Bush is the man More

Friendly staff, smooth process. Jesse and Chip helped us with the test drive and purchase. They are very professional and patient in addressing our questions in this process. We are Jesse and Chip helped us with the test drive and purchase. They are very professional and patient in addressing our questions in this process. We are very happy with the experience. More

Exceptional Experience As a woman purchasing a vehicle on my own for the first time in all my years of driving - I couldn't have asked for a more pleasant experience. Leo Lo As a woman purchasing a vehicle on my own for the first time in all my years of driving - I couldn't have asked for a more pleasant experience. Leo Lopez was my Salesman. He was transparent, extremely knowledgeable & paired me with a vehicle that was the right fit. I don't like all the new gadgets on the newer vehicles so did not all these functions presented to me, needed a car that would fit in my smaller garage & had a price range I had to stick to. He was not pushy, I felt NO pressure & he explained every function on the vehicle while on the test drive. Everything he presented to me was very clear. There were no surprises nor did I feel I was taken advantage of. Leo was understanding to my situation & quite the positive one. The whole atmosphere at this dealership was welcoming. Beautifully well kept establishment. I was repetitive with my some of questions & indecisive so I couldn't believe the amount of patience Leo & his managers had during this process. I'm extremely pleased with what they gave me on my trade-in, the managers Leo & Nino were pleasing to work with & purchased a great car at a great price. The Finance Manager, Anthony Mazany, was great to work with as well. Very friendly gentleman who explained each warranty option to me. He also made the finance part a smooth process to get me in & on my way with my new purchase! I highly recommend purchasing a vehicle at Gerald Subaru in Naperville. All around a great experience from this dealership. More