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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

November 23, 2019

Ehab was the best! Super knowledge, kind and patient. We were interested in two different vehicles and he did a great job of education us on the features of each. He was the least pushy salesman I have ever More

by luvmychiefers
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Nov 25, 2019 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! It is great to know that Ehab was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alec McKean - General Manager

November 23, 2019

We truly enjoyed our time with Ehab. This gentlemen listened to our needs and concerns and was never pushy. We would definitely come back and purchase another vehicle from Ehab. Thank you More

by Larry Simmons
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref
Nov 25, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. Our highest priority is satisfying our guests and we are delighted to know that Ehab made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Alec McKean - General Manager

November 23, 2019

Good, knowledgeable experience. We are a Subaru family, it was time to trade in our 2005, Jeff helped us to get into a newer car at the right price for us. More

by Romanshuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Jeff Walker, Tina Tufo
Nov 25, 2019 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Alec McKean - General Manager

November 23, 2019

Successful! Jeff was very energetic and accommodating. Jesse kept his word and kept me in the loop as to the status if my new highly anticipated vehicle. More

by webbshau
Recommend Dealer
Yes
Employees Worked With
A woman her name escapes me., John Pryor, Jesse Bush, Jeff Walker
Nov 25, 2019 -

Gerald Subaru of Naperville responded

Congratulations on your new purchase! Thank you for taking the time to write about your truly exceptional experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Alec McKean - General Manager

November 23, 2019

Ehab was very pleasant to work with. He is extremely knowledgeable and took the time to explain all of the features and benefits of our new Subaru. More

by Sue
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Nov 25, 2019 -

Gerald Subaru of Naperville responded

I am happy to hear your time spent with Ehab was truly exceptional. Congratulations on your new Subaru! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Alec McKean - General Manager

November 23, 2019

Great service!! Jeff Walker was absolutely amazing and got us exactly what we wanted. The dealership as a whole was a very positive experience and everyone we talked More

by heatherrylie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Jeff Walker, Jon Thongphadith
Nov 25, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for this truly exceptional review, and congratulations on your new vehicle! We appreciate you taking the time to share your experience and for allowing us to show you the Gerald Subaru of Naperville difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise, we wish you miles of happy driving! Sincerely, Alec McKean - General Manager

November 23, 2019

Absolutely amazing ! I walked in with my wife and was created by Jon the sales manager I told him what my needs were he gave us a few ideas we never considered.. such as l More

by Neargoth898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Jeff Walker, Jon Thongphadith
Nov 25, 2019 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

November 22, 2019

Overall great customer service and everybody was very helpful. Ehab did a great job helping us find the right model and fit and he really knew what he was talking about More

by jmp02344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Nov 22, 2019 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Alec McKean - General Manager

November 21, 2019

Overall car buying experience was great, deal was fast and efficient, from getting a quote on line, to test drive til signing of purchase contract. Ehab was excellent and pleasant to deal with, he knows h More

by Maritz
Recommend Dealer
Yes
Employees Worked With
Michael Price, Jesse Bush, Marie Stepanek, Ehab Aref
Nov 21, 2019 -

Gerald Subaru of Naperville responded

Thanks for your perfect review, Maritz! We're glad to hear that Ehab was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

November 20, 2019

Great experience Good experience. I knew what I wanted and did my research before I came to the dealership. I didn't feel as if my time was wasted or any games were More

by davedegenhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Nov 20, 2019 -

Gerald Subaru of Naperville responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Gerald Subaru of Naperville was able to provide you with a truly exceptional experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Alec McKean - General Manager

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