
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
Very Happy with My New Car! I traded in my Kia lease for a new Subaru and I can’t be any happier! Great atmosphere and excellent customer service all around. I traded in my Kia lease for a new Subaru and I can’t be any happier! Great atmosphere and excellent customer service all around. More
Excellent service. I came into the dealership and Jennifer Silvestri helped me. Her service and expertise were top notch. Michael Price was very helpful and professional I came into the dealership and Jennifer Silvestri helped me. Her service and expertise were top notch. Michael Price was very helpful and professional. I would highly recommend this dealership. More
Ehab Rocks Ehab and other staff were great. Ehab was very thorough and worked hard to make sure we understood the details of how our Forester operates. We appr Ehab and other staff were great. Ehab was very thorough and worked hard to make sure we understood the details of how our Forester operates. We appreciate everyone's work. The only thing that could be improved would be to get Kindred Coffee Roasters or Two Brothers Coffee and real milk and creamer supplied at the drink bar. Can you tell we are coffee snobs? Also, more seriously, we noticed that a very adult, violent TV show was playing in the children's play area during our last visit. No one was there, but we think that is definitely something you'd want to not have happen. More
Very satisfied customer Great people to work with. Professional and went the extra mile in assisting with my purchase. Jenni was very knowledgeable and helpful in explaining Great people to work with. Professional and went the extra mile in assisting with my purchase. Jenni was very knowledgeable and helpful in explaining all of the features of the Forester that I purchased. I never felt pressured or uncomfortable as I have felt with prior auto purchases at other dealers. More
Quality Care The team at Gerald Subaru of Naperville was great. Jesse really took the needed time to ensure our car selection met all of our requirements.b The team at Gerald Subaru of Naperville was great. Jesse really took the needed time to ensure our car selection met all of our requirements.b More
Jesse and the staff of Gerald's are great The staff of Gerald's Subaru of Naperville, and especially Jesse Bush, will go out of their way to please you and win your business. The vehicle we pu The staff of Gerald's Subaru of Naperville, and especially Jesse Bush, will go out of their way to please you and win your business. The vehicle we purchased was exceptional inside and out and mechanically sound. Ask for Jesse Bush, he's the man! Blessings! More
Salesman and finance manager both great Most dealers want to play games to maximize earnings. Eddy O. The sales guy didn’t want to play games he wanted to make a sale which was great for me. Most dealers want to play games to maximize earnings. Eddy O. The sales guy didn’t want to play games he wanted to make a sale which was great for me. He’s a friendly funny guy who wants to sell a car. Mike the finance manager was the same, didn’t play too many games, he knew I wasn’t interested in all that, I just wanted to buy a car and leave. The only thing that would have made the visit better was if there were more finance managers. There was only mike and there was a person ahead of me who bought a car so we had a lot of waiting. More
Ehab was excellent to deal with. He is very down-to-earth and calm, which was a very pleasant aspect of the process from start to finish. He was kind and helpful, and guided me through the process from tes and calm, which was a very pleasant aspect of the process from start to finish. He was kind and helpful, and guided me through the process from test driving to the final purchase. So glad to make my purchase through him and Gerald Subaru! More
Super nice and very easy process We test drove the imprezza hatchback and Crosstrek and this dealership, but took a couple weeks to try other vehicles elsewhere. Never got any pressur We test drove the imprezza hatchback and Crosstrek and this dealership, but took a couple weeks to try other vehicles elsewhere. Never got any pressure to buy, just highlighting the features important to us. We decided the Crosstrek was the best car for us and let them know. We went through Costco auto program and negotiating was less than five minutes, just enough time to look up the price. Jeff made everything comfortable and easy for us and we're grateful. More