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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

October 20, 2019

Great and easy buying experience Eddy was a delight to work with. We came in knowing what we wanted and he took care of the rest. The team at Gerald Subaru always does a phenomenal jo More

by Adel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Anthony Mazany, Eddy Orellana
Oct 21, 2019 -

Gerald Subaru of Naperville responded

Adel, thank you for your loyalty to our dealership and for taking the time to write this truly exceptional review. Ehab’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Alec McKean - General Manager

October 20, 2019

Love My 2020 Ascent Had a great buying experience at Gerald Subaru! I worked with Kenny. He was very helpful and was willing to answer all my questions. No pressure! High More

by KReid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Oct 21, 2019 -

Gerald Subaru of Naperville responded

Hello KReid and thank you for the truly exceptional words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kenny was there to provide you with such exceptional service! Thank you again and congratulations on your new Ascent. Sincerely, Alec McKean - General Manager

October 19, 2019

Great job New what I wanted and they came throygh. Great car and great service. Walked out same day with new car. Jeff walker was amazing! Treated myself and fa More

by Chomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Oct 21, 2019 -

Gerald Subaru of Naperville responded

Thanks for your truly exceptional review, Chomey! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

October 19, 2019

Great sales experience Professional sales staff, no games, direct, explained all the options and accessories. Friendly, courteous. Worked diligently to get the deal accompli More

by Jworobey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref
Oct 21, 2019 -

Gerald Subaru of Naperville responded

Thanks for your truly exceptional review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

October 18, 2019

Excellent in every way! Ehab was an amazing salesperson! He knew his product inside and out and truly believed in it. I had bought or leased the Honda product since 1993! I More

by Sarah Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 21, 2019 -

Gerald Subaru of Naperville responded

Sarah, thank you for writing this truly exceptional review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. Please let us know if you have any questions. Sincerely, Alec McKean - General Manager

October 18, 2019

Nice cars salesman ever! Ehab made my car buying experience very enjoyable. He was very professional and courteous. I will recommend to all my friends. Thanks for the wonderfu More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 21, 2019 -

Gerald Subaru of Naperville responded

Hi Chris! Thank you for this great review! Ehab is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, Alec McKean - General Manager

October 16, 2019

Fantastic experience I had a fantastic experience purchasing my Forester from Gerald Subaru. My salesman was outstanding. He answered all of my questions and did an exce More

by Klemanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Oct 16, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Alec McKean - General Manager

October 16, 2019

New Ascent! We have had two car-buying experiences with Gerald Subaru of Naperville in the past 6 weeks. Because the first experience was excellent, we returned t More

by Subaru Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Nicholas Gruic, Abid Khan, Leo Katsnelson
Oct 16, 2019 -

Gerald Subaru of Naperville responded

It was a pleasure to read about your second car-buying experience at Gerald Subaru of Naperville. Congratulations on your Ascent! Our top priority is delivering truly exceptional service without making our guests feel rushed or pressured in any way. It's delightful to know that Nick provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Alec McKean - General Manager

October 15, 2019

Gerald Subaru is a well run professional dealership! Nick was professional and attentive. He did a great job of educating me about the car and listening to what was important to me in order to determine More

by Kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic, Michael Price
Oct 16, 2019 -

Gerald Subaru of Naperville responded

Hello Kristin and thank you for the truly exceptional words! We couldn't be happier that you enjoyed your experience here at our dealership and that Nick was there to provide you with such exceptional service! Thank you again and congratulations on your new Outback. Sincerely, Alec McKean - General Manager

October 15, 2019

Nick Gruic was very helpful and knowledgeable. The dealership was very professional. Every person I came in contact with was pleasant and helpful. Nick worked very hard to meet my needs both for More

by JoJo8591
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Nicholas Gruic
Oct 16, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for this truly exceptional feedback and your very kind recommendation of our dealership. I am happy to hear that Nick and the rest of our team worked hard enough to make your purchase completely painless. Sincerely, Alec McKean - General Manager

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