Gerald Subaru of Naperville

Good deal on new car Eddy did a good job on getting us close to the deal we wanted. It did take too long to make the deal. We were there for over two hours before we made Eddy did a good job on getting us close to the deal we wanted. It did take too long to make the deal. We were there for over two hours before we made the deal. Were were getting to the point of leaving without a deal. I believe this was not Eddy's fault but that of management. Was very upset the following week when I showed up to get side molding put on the car. The overhead door at their service entrance came down on my new car with 30 miles on it. This could be easily fixed with an extra sensors installed 3 feed above the ground vs the one only inches above the ground. I was told this has happed before by managment did not want to spend the extra couple hundred bucks for additional sensors. Not sure I will take the car back to this dealership for service. More

Buy used car Pretty good experience from the beginning till end. Eddy and Ricky have been great and answered all questions. Oppurtunity: I would suggest not to k Pretty good experience from the beginning till end. Eddy and Ricky have been great and answered all questions. Oppurtunity: I would suggest not to keep customers waiting when the car was being inspected. Overall, great experience. More

Excellent Car Buying Experience We traveled from St. Louis to Naperville and this dealership was worth every mile traveled. Very friendly staff that makes the car buying experience We traveled from St. Louis to Naperville and this dealership was worth every mile traveled. Very friendly staff that makes the car buying experience worth the wait. More

Extraordinary service from Kelly thomas and Cynthia Barrett. Great pricing. All vehicle features completely explained. Excellent selection. Awesome test drives with vehicle features shown and explained Barrett. Great pricing. All vehicle features completely explained. Excellent selection. Awesome test drives with vehicle features shown and explained. More

Online buyer Made an on line offer on a car, it was accepted. Jeff was very friendly and knowledgeable about the vehicle and was able to answer all my questions. W Made an on line offer on a car, it was accepted. Jeff was very friendly and knowledgeable about the vehicle and was able to answer all my questions. Would buy there again. More

Great experience for this first-timer This was my first experience financing and buying a car on my own. Leo was very patient, understanding and helpful. He quickly assuaged my anxiety and This was my first experience financing and buying a car on my own. Leo was very patient, understanding and helpful. He quickly assuaged my anxiety and I left feeling completely satisfied with the experience and my purchase. More

Paulo was great. Thoroughly informed us of the car. We did not have that experience at a different dealership. I would recommend Paulo to friends. did not have that experience at a different dealership. I would recommend Paulo to friends. More

Purchase From the moment I arrived , I felt very welcomed and very comfortable. Not pressured at all. The sales person that helped me, Mike O'Brien was wonderf From the moment I arrived , I felt very welcomed and very comfortable. Not pressured at all. The sales person that helped me, Mike O'Brien was wonderful. Very patient, not pushy an offer to show me different cars in my price range. I ended up purchasing a Subaru Impreza. The whole process of paperwork and financing was so easy and click. If I ever buy a new car oh, I will always go back to Gerald Subaru. I recommend them to anyone who is in the market for a new or slightly used car. They make you feel like family and my experience was wonderful More

Great car buying experience periencd From being greeted at the front door with a smile, to my wonderful salesperson, Jessie to the finance manager, Anthony; awesome service all around! T From being greeted at the front door with a smile, to my wonderful salesperson, Jessie to the finance manager, Anthony; awesome service all around! Thanks More

LOVE MY FORESTER AND THE EXPERIENCE WAS GOOD Trading in a car is never an experience i look forward to as it is typically takes most of the day and leaves you pretty drained. Jesse was genuine an Trading in a car is never an experience i look forward to as it is typically takes most of the day and leaves you pretty drained. Jesse was genuine and pleasant and we got a long pretty well. The experience was overall better than i had expected. I have to say that when negotiating on a vehicle as popular as the Forester, the Costco deal is very important so getting a dealer that is Costco approved is important to me. I love my new Forester and I would definitely go back to Gerald's and to Jesse again. More