
Gerald Subaru of Naperville
Naperville, IL
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3,074 Reviews of Gerald Subaru of Naperville
Ehab was awesome! Ehab was awesome and answered every question for me and made me feel welcome! He let me test drive many different vehicles because I couldn’t decide a Ehab was awesome and answered every question for me and made me feel welcome! He let me test drive many different vehicles because I couldn’t decide and was very patient and professional!Anthony was great too! More
Great service all around! Everyone one at Gerald Subaru was extremely helpful. This was a first Subaru purchase and they made the process completely painless. I would definitel Everyone one at Gerald Subaru was extremely helpful. This was a first Subaru purchase and they made the process completely painless. I would definitely recommend them for your next Subaru purchase. Ehab was an amazing sale agent, extremely knowledgeable and helpful! He took the time to answer all questions and we did not feel pressured in any way! More
Good deal on new car Eddy did a good job on getting us close to the deal we wanted. It did take too long to make the deal. We were there for over two hours before we made Eddy did a good job on getting us close to the deal we wanted. It did take too long to make the deal. We were there for over two hours before we made the deal. Were were getting to the point of leaving without a deal. I believe this was not Eddy's fault but that of management. Was very upset the following week when I showed up to get side molding put on the car. The overhead door at their service entrance came down on my new car with 30 miles on it. This could be easily fixed with an extra sensors installed 3 feed above the ground vs the one only inches above the ground. I was told this has happed before by managment did not want to spend the extra couple hundred bucks for additional sensors. Not sure I will take the car back to this dealership for service. More
Buy used car Pretty good experience from the beginning till end. Eddy and Ricky have been great and answered all questions. Oppurtunity: I would suggest not to k Pretty good experience from the beginning till end. Eddy and Ricky have been great and answered all questions. Oppurtunity: I would suggest not to keep customers waiting when the car was being inspected. Overall, great experience. More
Excellent Car Buying Experience We traveled from St. Louis to Naperville and this dealership was worth every mile traveled. Very friendly staff that makes the car buying experience We traveled from St. Louis to Naperville and this dealership was worth every mile traveled. Very friendly staff that makes the car buying experience worth the wait. More
Extraordinary service from Kelly thomas and Cynthia Barrett. Great pricing. All vehicle features completely explained. Excellent selection. Awesome test drives with vehicle features shown and explained Barrett. Great pricing. All vehicle features completely explained. Excellent selection. Awesome test drives with vehicle features shown and explained. More
Online buyer Made an on line offer on a car, it was accepted. Jeff was very friendly and knowledgeable about the vehicle and was able to answer all my questions. W Made an on line offer on a car, it was accepted. Jeff was very friendly and knowledgeable about the vehicle and was able to answer all my questions. Would buy there again. More
Great experience for this first-timer This was my first experience financing and buying a car on my own. Leo was very patient, understanding and helpful. He quickly assuaged my anxiety and This was my first experience financing and buying a car on my own. Leo was very patient, understanding and helpful. He quickly assuaged my anxiety and I left feeling completely satisfied with the experience and my purchase. More
Paulo was great. Thoroughly informed us of the car. We did not have that experience at a different dealership. I would recommend Paulo to friends. did not have that experience at a different dealership. I would recommend Paulo to friends. More
Purchase From the moment I arrived , I felt very welcomed and very comfortable. Not pressured at all. The sales person that helped me, Mike O'Brien was wonderf From the moment I arrived , I felt very welcomed and very comfortable. Not pressured at all. The sales person that helped me, Mike O'Brien was wonderful. Very patient, not pushy an offer to show me different cars in my price range. I ended up purchasing a Subaru Impreza. The whole process of paperwork and financing was so easy and click. If I ever buy a new car oh, I will always go back to Gerald Subaru. I recommend them to anyone who is in the market for a new or slightly used car. They make you feel like family and my experience was wonderful More