Back

Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,072 Reviews of Gerald Subaru of Naperville

October 05, 2019

New Forester Via Costco The purchase was painless (well, other than writing a check for the full amount). Going through Costco Auto eliminated price dickering The time of More

by Woody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Oct 06, 2019 -

Gerald Subaru of Naperville responded

Thank you for the truly excpetional review and for traveling to Gerald Subaru of Naperville from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Alec McKean - General Manager

October 05, 2019

Great! We loved working with Mike!we love our new Subaru and hope to be customers for a long time to come! Thanks for everything, Mike! More

by CD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Oct 06, 2019 -

Gerald Subaru of Naperville responded

Hi CD and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Gerald Subaru of Naperville. We are driven to offer great customer care and we will let Mike now that he achieved this. Thank you again and we hope to see you again soon! Sincerely, Alec McKean - General Manager

October 04, 2019

Ehab was extremely nice and very friendly. He helped me fin d the best car that I can afford. He helped me with all the questions I had. Once again this was the best car shopping I ever had. I would definitely More

by z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 06, 2019 -

Gerald Subaru of Naperville responded

z, thank you for taking the time to provide us such truly exceptional feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Gerald Subaru of Naperville! Sincerely, Alec McKean - General Manager

October 04, 2019

Great Service The service was great! Great car! Just a little surprised on Financing part. I would recommend this dealer because of wonderful sales team and after s More

by Kurocat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Marie Stepanek
Oct 06, 2019 -

Gerald Subaru of Naperville responded

Hello Kurocat and thank you for your feedback. We're very happy to hear that your experience was nothing short of truly exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Alec McKean - General Manager

October 03, 2019

New car purchase Purchased a new Subaru from Gerald. Ricky worked hard to get us what we wanted and worked with us by matching a competing trade offer from another dea More

by Jheyeck
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
Oct 03, 2019 -

Gerald Subaru of Naperville responded

Jheyeck, congratulations on your new truly exceptional purchase! It's wonderful to know you feel confident in your decision to choose Gerald Subaru of Naperville as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely, Alec McKean - General Manager

October 02, 2019

Great people great service Kenny was fantastic all around he actually had answers for all my questions about the wrx. Honorable mention goes out to tony for helping me and let’s More

by lilb1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Nino McMorris, Kenny Gross
Oct 02, 2019 -

Gerald Subaru of Naperville responded

lilb1205, we strive to provide truly exceptional service and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Gerald Subaru of Naperville. Sincerely, Chuck Dziak - cdziak@geraldauto.com

September 29, 2019

Positive and Pleasant Michael was great! He took the time to listen and understand me. He made me feel like a valued customer, and never pushed or hurried me. More

by Deann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Sep 30, 2019 -

Gerald Subaru of Naperville responded

We are pleased to hear that you had an excellent experience with Michael and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Alec McKean - General Manager

September 28, 2019

Great! Service was great - Jenny was wonderful. Not pushy she worked with us on price and did not push anything on us at all. Super helpful More

by Barak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino McMorris, Jennifer Silvestri
Sep 30, 2019 -

Gerald Subaru of Naperville responded

Thank you for this review, Barak. We really appreciate you leaving us your input. We are very pleased to hear that Jenny could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Alec McKean - General Manager

September 27, 2019

Very knowledgeable sales lady Kelly I was in and out ... Kelly Thomas know her cars from top to bottom!!! I will recommend her to anytime! Test driving was awesome and More

by Molar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas, Tina Tufo
Sep 30, 2019 -

Gerald Subaru of Naperville responded

Molar, thank you for your loyalty to our dealership and for taking the time to write this truly exceptional review. Kelly’s sales excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Alec McKean - General Manager

September 27, 2019

Great experience I had a great experience buying my car from Gerald Subaru and dealing with my salesman Ehab he was very knowledgeable and cared about my needs .he was More

by Happy2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Jon Thongphadith
Sep 30, 2019 -

Gerald Subaru of Naperville responded

Congratulations on your new vehicle, Happy. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ehab was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Alec McKean - General Manager

...
80
...