Gerald Subaru of North Aurora

Another great experience with Gerald Subaru Yesterday my husband and I purchased our third car from Gerald Subaru. I have not had a better experience buying a car any where or anytime in the pas Yesterday my husband and I purchased our third car from Gerald Subaru. I have not had a better experience buying a car any where or anytime in the past. They simply have left no stone unturned in their quest to make the customer's buying experience as enjoyable as possible. More

Good selection, good price, no pressure Sales consultant Adam and manager Ryan were both helpful with no pressure. Helped us narrow down vehicle model choice thru multiple test drives. Scour Sales consultant Adam and manager Ryan were both helpful with no pressure. Helped us narrow down vehicle model choice thru multiple test drives. Scoured their inventory of preowned vehicles for us. Ended up buying new vs used and got very good price More

No pressure, no xx, sales experience Spoke to Jon on the phone before I came and laid out what I was interested in and what I was willing to spend and he told me we could work it out if I Spoke to Jon on the phone before I came and laid out what I was interested in and what I was willing to spend and he told me we could work it out if I liked the car. He was friendly and knowledgeable and didn't try to up sell me. He was true to his word giving me the deal I was looking for. An overall pleasant car buying experience. More

Excellent experience. Jon was thorough but not pushy, knowledgeable and friendly. Overall a great buying experience. Jon knew the car and inventory very well. Thanks for ev Jon was thorough but not pushy, knowledgeable and friendly. Overall a great buying experience. Jon knew the car and inventory very well. Thanks for everything More

Honest and fair experience!! I walked into the dealership wanting to not like anything as I thought I knew what I wanted, and it wasn't with Subaru. Jon explained the differences I walked into the dealership wanting to not like anything as I thought I knew what I wanted, and it wasn't with Subaru. Jon explained the differences and similarities between some of the cars to me and was extremely knowledgeable about the vehicles. The cars sounded good but I was still stuck on what I thought I wanted. That was until I got in the car and Jon took me on a short drive around the parking lot to show me what exactly the car did or did not do specifically on really icy conditions. I was impressed and sold by the time we drove once around the building. We did go on a longer test drive and Jon continued to show me the different features of the vehicle. I had previously found the same car online at a different dealership and Jon said he would have it in North Aurora by the morning on the following day. When I showed up the next morning the car was there and ready for a test drive. Throughout the process of purchasing the car all of my questions were answered and the staff did an amazing job to help me stay within my budget and at the same time get the things that I wanted. I appreciate the honesty and fairness that this dealership has to offer and I would definitely recommend them to anyone looking to purchase a vehicle. More

Excellent effective automobile purchase experience. The salesman, Mark Neuzil, and the finance manager, Erik Johnson, did a fine efficient job of handling the many steps of an automobile purchase. The The salesman, Mark Neuzil, and the finance manager, Erik Johnson, did a fine efficient job of handling the many steps of an automobile purchase. The entire event, from identifying the vehicle description and test drive to going through the payment procedure required less than four hours. Excellent performance. More

Helpful and fair Our salesman, Jesse Bush, kept things moving along and worked for us to get the price we wanted. Very pleasant and helpful. The business manager was Our salesman, Jesse Bush, kept things moving along and worked for us to get the price we wanted. Very pleasant and helpful. The business manager was OK, but wasted too much time trying to get us to buy extended warranties we did not want. Overall, a good experience; we have bought from Gerald before and are happy with the dealership and our cars. More

Very Positive Experience The people here were great - kind, considerate, thoughtful. I felt that everyone went above and beyond to make the car purchase smooth and satisfying. The people here were great - kind, considerate, thoughtful. I felt that everyone went above and beyond to make the car purchase smooth and satisfying. I felt that I got a fair deal and there were no unpleasant surprises More

GREAT EXPERIENCE I came into the dealership not actually looking to buy a car and walking out with one. As we all do, of course I wanted a new car, but that reality di I came into the dealership not actually looking to buy a car and walking out with one. As we all do, of course I wanted a new car, but that reality didn't set in until I met John. Honestly, I wouldn't have bought a car if it wasn't for him. He was so nice, very welcoming, and genuine. I know dealers try to pull your leg and give you the whole she-bang, but John was straight to the point, and seemed very genuine with everything that he said. I wanted to give him the sale, and he wanted to give me a new car that I was happy with. As we worked out the details when we found the right car, I couldn't contain myself and just smiled. I bought a "new" used car and I know John did not get much commission off of it, but he went the extra mile. We need more people like him in this world! THANKS BIG JOHN! I hope to buy another car from you, wouldn't have it any other way. More