
Germain BMW of Naples
Naples, FL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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David Brown was the most patient and knowledgeable salesman. He helped me pick out my dream BMW and answered all of questions. I couldn’t have asked for a better person to help me get the car of my dr salesman. He helped me pick out my dream BMW and answered all of questions. I couldn’t have asked for a better person to help me get the car of my dreams. You guys are amazing ! Thank you -Symone Iamurri More
Our Service Advisor, Chuck Griffith, always takes excellent care of our BMW X3 and us. Very courteous, kind, efficient, friendly keeps in touch during the repair process. One of the best in the busin excellent care of our BMW X3 and us. Very courteous, kind, efficient, friendly keeps in touch during the repair process. One of the best in the business! More
I brought my vehicle in for service on 7.12; small blemish on LH frnt wheel. I spoke with the person that was performing the work and he kindly explained the process and likely outcome. My service rep blemish on LH frnt wheel. I spoke with the person that was performing the work and he kindly explained the process and likely outcome. My service rep, Tona Zarrelli, suggested while I was in to take advantage of the maintenance package I had purchased with my vehicle. I did so and she very kindly provided me a loaner vehicle. I was contacted promptly several hours later by Tona informing me my vehicle was complete. Upon my arrival she personally met me and professionally reviewed all work performed with me. I worked 41 years managing automotive manufacturing facilities and dealing with a wide range of customers. Tona and Naples BMW exceeded my expectations - as did Ben who repaired my wheel to like new. Thank you. More
I brought my car in this morning for routine maintenance and as usual, Germain BMW did not disappoint... very professional, prompt, and helpful. Thank you again to Jeremy Bogle for your excellent and helpfu and as usual, Germain BMW did not disappoint... very professional, prompt, and helpful. Thank you again to Jeremy Bogle for your excellent and helpful service. There’s a reason I have used Germain BMW for all my BMW service needs. Keep up the good and honest work! Sincerely, Christopher Simoson More
Excellent service experience. The car was ready well before the time it was due, including wash and vacuum. Rhoel Gray is my service advisor. He is extremely courteous and very efficient. before the time it was due, including wash and vacuum. Rhoel Gray is my service advisor. He is extremely courteous and very efficient. More
Our service rep was Jeremy Bongle and we could not have had a better person with whom to work. This is the third time we have been in for service on our two cars and Jeremy has been exceptional. had a better person with whom to work. This is the third time we have been in for service on our two cars and Jeremy has been exceptional. More
Jeremy Bongle is the absolute consummate professional I have met at Germain. Professionalism, caring, dedication and customer service is exemplified by his conduct. All my service requirements were complet have met at Germain. Professionalism, caring, dedication and customer service is exemplified by his conduct. All my service requirements were completed, all my questions answered, and I will see Germain in the fall for my next scheduled service. Thank you Germain! More
I purchased a new BMW X5 from Roberto Lopez, he was great to deal with and answered all of my questions as we worked through the deal and the purchase. He is very knowledgeable on the BMW line and just as im to deal with and answered all of my questions as we worked through the deal and the purchase. He is very knowledgeable on the BMW line and just as importantly, the technology! The entire dealership at Germain BMW was very professional and very accommodating. Gianna greeted me when I walked in and stayed engaged and was attenetive to our needs when we called the dealership and when we picked up the new BMW. Finally, Francesca, one of the managers was also very nice to deal with along with Jason who handled our F&I. I highly recommend Germain, my experience from the moment I walked in the front door until we drove off tke lot in our new X5 was a 5 plus star experience! More
I went online and saw that Germain BMW had exactly what I was looking for a 2018 Lexus GX460.. I spoke to Ted Cole who was very nice and friendly. I told Ted I'm on my way to see the vehicle. When I arrived was looking for a 2018 Lexus GX460.. I spoke to Ted Cole who was very nice and friendly. I told Ted I'm on my way to see the vehicle. When I arrived Ted was very professional and very friendly. I did test drive the SUV and absolutely loved the vehicle and rest is history. I had a great salesman with Ted and I was treated extremely well and I would definitely go back to Germain BMW whenever I am in the market for another vehicle!! Thank You for a great experience!! 🇺🇸⛴⚓️ More
I just moved to Florida and needed to get a dealer for maintenance. Chuck Griffith at Germain BMW was exceptional. His service A+! Thank you maintenance. Chuck Griffith at Germain BMW was exceptional. His service A+! Thank you More