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Germain BMW of Naples
Naples, FL
2,647 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,647 reviews
March 29, 2021
Always excellent service! Jeremy Bongle was on top of everything regarding the most recent service visit and had a temporary vehicle ready for use. Germain BMW of Naples is well organized and on schedul everything regarding the most recent service visit and had a temporary vehicle ready for use. Germain BMW of Naples is well organized and on schedule! Thank you. More
by Gary G
Employees Worked With
March 28, 2021
Rhoel Gray is my personal service advisor. At least that is the way that he make me feel every time that I need service. Thank you! is the way that he make me feel every time that I need service. Thank you! More
by randy.abraham.142
Employees Worked With
March 28, 2021
Absolutely never buy from here! Made an agreement via phone on a car, drove 4 hours there to find out they sold the car to someone else, and then they tried to sell me something significantly more expens phone on a car, drove 4 hours there to find out they sold the car to someone else, and then they tried to sell me something significantly more expensive. They advertise a nicer, easier, less "dirty" car buying experience, but that couldn't be further from the truth. They did absolutely NOTHING to remedy their mistake, except try to make even more money off me. Go somewhere else! More
by Marissa
Employees Worked With
Bob
March 24, 2021
Adrian Pena in service, consistently provides excellent service and keeps me up to date with everything that’s going on. I have recommended him to others service and keeps me up to date with everything that’s going on. I have recommended him to others More
by Marcello
Employees Worked With
Adrian Peña
March 23, 2021
Service Advisor Chuck Griffith always provides a superior customer experience when I take my vehicle in to be serviced. Hopefully Germain BMW will bring back the car washing program now that Florida is open customer experience when I take my vehicle in to be serviced. Hopefully Germain BMW will bring back the car washing program now that Florida is open for business. More
by David
Employees Worked With
Chuck Griffith
March 10, 2021
Rhoel Gray is a pleasure to work with. He is very personable and easy to talk to. I brought my BMW X3 in for a change of tires and he kept me informed of their progress which I really appreciated. personable and easy to talk to. I brought my BMW X3 in for a change of tires and he kept me informed of their progress which I really appreciated. No pressure, just valuable information on how to maintain my X3. More
by jdbythelake
Employees Worked With
March 10, 2021
Rhoel Gray, and everyone we have encountered at Germain BMW, is a pleasure to work with and provide excellent service. We highly recommend Rhoel and Germain. BMW, is a pleasure to work with and provide excellent service. We highly recommend Rhoel and Germain. More
by DMorrison
Employees Worked With
March 08, 2021
Moises Marante is my 4th Germain Service rep in 6 years and one of the best. He is customer centric, a good communicator and looks to the longer term relationship for you, the dealership and BMW. and one of the best. He is customer centric, a good communicator and looks to the longer term relationship for you, the dealership and BMW. More
by Rick
Employees Worked With
Moises Marante
March 02, 2021
Rhoel Gray Service Advisor did an outstanding job handling handling our BMW 530e service needs. Was very through and made the correct recommendations for the service. handling handling our BMW 530e service needs. Was very through and made the correct recommendations for the service. More
by cheddie
Employees Worked With
February 25, 2021
Germain BMW consistently provides service which is flawless from the moment you drive up to the time you leave. My service advisor, Rhoel Gray, has for the past decade made my visits a pleasure. He ke flawless from the moment you drive up to the time you leave. My service advisor, Rhoel Gray, has for the past decade made my visits a pleasure. He keeps in touch as the car is being serviced and truly cares about the convenience and comfort of the customer. More
by Anna
Employees Worked With
