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Germain BMW of Naples
Naples, FL
2,618 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,618 reviews
November 19, 2019
Great experience with the very professional staff of Germain BMW. A straightforward process on a 2019 X3 lease that we are very pleased with. Altogether good experience. Thanks guys! Germain BMW. A straightforward process on a 2019 X3 lease that we are very pleased with. Altogether good experience. Thanks guys! More
by Douglas Hart
Employees Worked With
Frank Angelillo
November 18, 2019
Pleasant Purchase Experience John "JJ" Joseph and his team made my purchase experience great! I had already picked out my vehicle online and the test drive was just a formality. N John "JJ" Joseph and his team made my purchase experience great! I had already picked out my vehicle online and the test drive was just a formality. No attempts were made at an up-sale or attempts made to sell products I stated up front I was not interested in. I was grateful to be "in and out" in a very short amount of time and am happy with my vehicle. This was my second purchase from Germain and I will definitely recommend them and will return for my next vehicle purchase. More
by CBL
Employees Worked With
John "JJ" Joseph
November 17, 2019
Service Experience Chuck Griffith conveyed a very personal and professional manner. He exemplifies the very best in customer service. That creates a strong customer co Chuck Griffith conveyed a very personal and professional manner. He exemplifies the very best in customer service. That creates a strong customer confidence and loyalty. More
by rlm
Employees Worked With
November 14, 2019
Excellent service I had a great experience from beginning to end at Germain BMW. Rhoel Gray was my service advisor and made it such an easy process. He kept me informed I had a great experience from beginning to end at Germain BMW. Rhoel Gray was my service advisor and made it such an easy process. He kept me informed about my car and I was given a loaner car to use. The work was done earlier than expected and my car was clean and shiny when I picked it up. I would recommend working with Rhoel - definitely ask for him to be your advisor! More
by Barbara H
Employees Worked With
November 13, 2019
Very professional Chuck Griffith did a great job setting me up with a loaner car so I could get all my services done before I headed back to Michigan. He is very profes Chuck Griffith did a great job setting me up with a loaner car so I could get all my services done before I headed back to Michigan. He is very professional and wonderful to work with. More
by ljmdmm
Employees Worked With
November 11, 2019
Not your father's/mother's car buying experience! I went into the dealership without a spouse or partner, (my husband was out of town,but I didn't mention that.) I met JJ and he immediately started th I went into the dealership without a spouse or partner, (my husband was out of town,but I didn't mention that.) I met JJ and he immediately started the process of selling me a car. It was a great experience. He was professional and very straight forward. No any hidden costs, or haggling. We are thrilled with our "new" preowned BMW. I would highly recommend JJ...and I already did! More
by Ann G
November 08, 2019
Professional and efficient! Rhoel Gray is a great professional, efficient, knowledgeable and friendly! Answers any question and always makes his best to satisfy his customer and Rhoel Gray is a great professional, efficient, knowledgeable and friendly! Answers any question and always makes his best to satisfy his customer and to explain what's going on. More
by screenname
Employees Worked With
November 07, 2019
John Joseph - Graet experience. John really made buying a car a great experience, quick, efficient and super patient as we were debating models, thanks again. Highly recommend worki John really made buying a car a great experience, quick, efficient and super patient as we were debating models, thanks again. Highly recommend working with John! More
by GeorgeS
Employees Worked With
John "JJ" Joseph
