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Germain BMW of Naples

Naples, FL

4.9
2,640 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,641 reviews

December 30, 2024

The Dealership does a great job of meeting my needs. But filling this out is not pleasant More

by Bagoldman1
Recommend Dealer
Yes
Employees Worked With
Max Zuercher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Germain BMW of Naples responded

We appreciate your business and feedback. Best Regards, Flavio Galasso General Manager

December 28, 2024

Dealership is A One. Always friendly and efficient. Service Dept. always reliable and on time with appointments. Rhoel Gray makes service a pleasure. Great repres More

by sueeros
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Matamoros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Germain BMW of Naples responded

Your overall satisfaction is our ultimate goal and we are pleased to know that our team takes great care of you. Best Regards, Flavio Galasso General Manager

December 24, 2024

I was treated very well by my new car salesman Patrick Dodard. The dealership was clean and purchased a vehicle on my first visit. More

by paradoxdo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Dodard
Dec 24, 2024 -

Germain BMW of Naples responded

We really appreciate the amazing review. We strive to always provide exceptional service to meet our client’s quality expectations. Enjoy the road in your new BMW. Best Regards, Flavio Galasso General Manager

December 23, 2024

Sebastian was very helpful. He explained every question I had in a clear manner and actually went out to my car to make sure I understood the monitor screen indicator we discus More

by mark.sacino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Barta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Germain BMW of Naples responded

Hi Mark, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! Best Regards, Flavio Galasso General Manager

December 23, 2024

first class dealership, treated with respect and service and in sales would highly recommend Germain Bmw More

by mbrandon404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Casco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Murzanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Germain BMW of Naples responded

Thank you for sharing. Our team works hard to deliver a quality Germain experience at every sales and service touchpoint. We wish you many happy miles in your new BMW. Best Regards, Flavio Galasso General Manager

December 20, 2024

The Naples dealership on 41 is great. Chuck Griffith is the best service advisor. Went in for an oil change and at the same time he was able to take care of a recall issue saving me anoth More

by Carolyn V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Germain BMW of Naples responded

We are overjoyed that you received a quality service experience with Chuck. Thank you for choosing Germain BMW of Naples for your automotive needs. Best Regards, Flavio Galasso General Manager

December 20, 2024

Christine and sabastion worked together to get my maintenance scheduled before my trip. They were great More

by bhelff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Barta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Germain BMW of Naples responded

Our team is happy we were able to quickly assist and get your service completed so you could head out on your trip. We wish you safe travels. Best Regards, Flavio Galasso General Manager

December 18, 2024

Service Advisor Christine Barta was excellent all around - professional, courteous, responsive to questions and add’l requests and a very pleasant demeanor! More

by jim.borel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Barta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Germain BMW of Naples responded

We are thrilled to know you are completely satisfied with Christine and your experience with us here at Germain BMW of Naples and our service team appreciates the kind 5-star rating. We look forward to working with you again. Best Regards, Flavio Galasso General Manager

December 18, 2024

Chuck Griffith always provides exceptional service even if an unscheduled event occurs, as was my recent situation. He is very pleasant and professional and has earned my loyalty for his support! More

by dianeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Germain BMW of Naples responded

Thank you so much for sharing your experience with Germain Honda of BMW. We want every experience to be “five stars”! We appreciate you and for taking the time to leave Chuck this positive feedback as well as for your business. Best Regards, Flavio Galasso General Manager

December 17, 2024

The young gentleman in the drive up was very courteous and directed me to the right person. Tona Zarrelli greeted me in a very short period of time. She explained what the service department would do, an More

by jtw5365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Germain BMW of Naples responded

We are happy you enjoyed a quality and positive service experience at every touchpoint with our team. See you next time. Best Regards, Flavio Galasso General Manager

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