Germain BMW of Naples

Great Service @ Germain BMW It is rare that I take the time to comment on a positive experience I have had when dealing with car repairs. As a female who knows "nothing" about c It is rare that I take the time to comment on a positive experience I have had when dealing with car repairs. As a female who knows "nothing" about cars I have complete trust in Rhoel at Germain. I feel he is honest with me and never tries to sell me something I don't need. He explains in detail what the repairs are, what needs to be done immediately and what can be budgeted for a later date. I had an incident where a bucket of white paint fell off of a truck on I75 and splattered all over my black car! I drove to Germain and they had several employees " on it" immediately and got every drop of paint off. There has not ever been one visit or experience with Rhoel that I left feeling less than 100% satisfied. I have told many people that the service dept/Rhoel is enough to keep me at Germain. More

Incredible dealership Chuck did an incredible job with my M5 service. It was the second time I worked with him. I bought an i3 with Greg Bell and again I had a great experi Chuck did an incredible job with my M5 service. It was the second time I worked with him. I bought an i3 with Greg Bell and again I had a great experience. He manged finances to save enough money and meet my target price. After many bad experiences with BMW in Norwood Massachusetts, I did not want to deal with BMW but now I would not deal with anyone else. More

Personable and easy car buying experience My husband and I met Larry B who was informative without being condescending or pushy. He was informative, funny and made the experience a pleasure. My husband and I met Larry B who was informative without being condescending or pushy. He was informative, funny and made the experience a pleasure. More

Great experience! My recent purchase with Germain Bmw was an absolute pleasure. Top notch experience. Rick Camp was extremely organized, honest and professional. We My recent purchase with Germain Bmw was an absolute pleasure. Top notch experience. Rick Camp was extremely organized, honest and professional. We made a deal over the phone and he was absolutely honest with everything he said and there were no issues when I came to get the car. He was waiting for me upon my arrival, and made sure that he could do everything in his ability to make this purchasing experience special. I also want to thank Flavio, the manager, for making this deal happen. I hope that I can repeat this experience when my lease ends in 2018! More

Awesome Experience Again I recently purchased my fourth BMW from Germain BMW and once again was treated tremendously. The professional attitude from the entire team never seem I recently purchased my fourth BMW from Germain BMW and once again was treated tremendously. The professional attitude from the entire team never seems to diminish. My wife's X5 was being brought in for some repairs and we left with a new X5. The deal that Mike Brin put together made the decision easy. More

Very Impressive!!! It's rare that I write such reviews but the service and attention I receive at at the Germain BMW service department is beyond good, it's downright ex It's rare that I write such reviews but the service and attention I receive at at the Germain BMW service department is beyond good, it's downright excellent. Mr. Gray has been my servoce adviser for 3 years now and has consistently pointed my in the right direction as to service for my vehicles, the latest being my outstanding 535i Whether it was explaining and helping me understanding the manual (not always correct I find out) or looking into an a/c problem, he's as level headed and as calm as you would want when your trying hard not to loose yours. :) I couldn't recommend Mr. Gray anymore. Have a vehicle problem? See Rhoel. Don't understand a feature of your car or a passage in the owners manual? See Rhoel. His patience just never flags despite my rookie quesitions. . More

Daron Lynn - Sales Advisor at Germain BMW As a automobile enthusiast, I sincerely love visiting the multitude of high-end automobile dealerships in the south Florida area. Last year while in N As a automobile enthusiast, I sincerely love visiting the multitude of high-end automobile dealerships in the south Florida area. Last year while in Naples, I had the pleasure of meeting a young man named Daron Lynn at the pre-owned car facility of Germain BMW. I sincerely enjoyed talking to him about cars......more than any other salesperson I met at a myriad of dealerships in the Naples/Bonita area. Daron is professional, knowledgeable, kind and is someone with the attributes to do very well in life. He is upbeat, has a positive attitude and communicates with ease. Above all, he is a great listener. He's not a hard core salesman and I appreciate the fact that he asked me questions and got to know me as a person. He is also very sensitive to providing exceptional customer care as evidenced by the fact he has returned my calls and texts on his days off. I consider that to be great customer service. Even after the sale, Daron has called to see how I enjoy the BMW 650i Gran Coupe that I purchased. Daron is a wonderful sales advisor and if you give him a chance, I have no doubt you will be impressed with his knowledge, professionalism and easy going demeanor. More

I <3 my car dealer! (Who says that?) I do! Germain BMW management and staff are impeccable but the person who has kept us coming back again and again is Jim "McAwesome." Jim is the total I do! Germain BMW management and staff are impeccable but the person who has kept us coming back again and again is Jim "McAwesome." Jim is the total package and the real deal. Expert in every area, from product knowledge, to demeanor, to perfect customer service. We believe that he genuinely listens to us and looks out for us. He's supremely dedicated to his profession and his clients, and we're so grateful to be among them. We love that McGinn grin!! A very special shout out to Paul Cullinan and Flavio Galasso - thank you so much - and to Traci Costantini, the first person we met at Germain years ago who offered us a bright smile and kind hospitality, and continues to do so years later. And of course there are the cars... mmmmmm.... More

Ask for Rob Becker at Germain BMW! Only planned to drop in and look. I spent a relaxing afternoon looking, driving, talking with Rob Becker and left with a wonderful new car! Only planned to drop in and look. I spent a relaxing afternoon looking, driving, talking with Rob Becker and left with a wonderful new car! More

Rian deserves a raise! real pro! I would love to deal with Rian locadia for the rest of my b,m,w years.He was kind ,smart,very clear on all my questions.I will be back.thank real pro! I would love to deal with Rian locadia for the rest of my b,m,w years.He was kind ,smart,very clear on all my questions.I will be back.thank you. More