Germain BMW of Naples

Always great service Our service advisor Rhoel Gray always greets you with a smile . He is professional and most importantly knowledgeable about BMW’s . Traveling between Our service advisor Rhoel Gray always greets you with a smile . He is professional and most importantly knowledgeable about BMW’s . Traveling between Florida and NJ gives me the opportunity to judge one dealership against another and Rhoel makes the Florida dealership the winner More

John Casco is the best of the best!! John has helped me purchase a couple cars in the past. John is honest, trustworthy, and is very knowledgeable. I’ve referred John business and those p John has helped me purchase a couple cars in the past. John is honest, trustworthy, and is very knowledgeable. I’ve referred John business and those people have expressed to me how satisfied they were with John. If you’re looking to buy or lease a vehicle there’s only one name you need to know.... JOHN CASCO!! More

Awesomeness John has always made my car buying experience perfect. Goes the extra mile to make sure everything is set up ahead of time so I don’t have to wait aro John has always made my car buying experience perfect. Goes the extra mile to make sure everything is set up ahead of time so I don’t have to wait around. Very knowledgeable. More

Amazing customer satisfaction I have purchased a few vehicles from John Casco! Each and every time I realize this is what the car buying experience is supposed to be! It is such a I have purchased a few vehicles from John Casco! Each and every time I realize this is what the car buying experience is supposed to be! It is such a pleasure to deal with such an honest and joyful person. If your not looking to be pressured by the normal sales tactics then please do yourself a service and buy your next vehicle with John! More

Thanks John Had a great seamless buying experience with John. I generally dislike dealing with dealerships and sales people. John was very helpful, not pushy and Had a great seamless buying experience with John. I generally dislike dealing with dealerships and sales people. John was very helpful, not pushy and knowledgeable. I will be sending family and friends his way without a doubt. I know they will be treated well. More

Excellent service experience Rhoel Gray was very professional, took care of my issues and while I waited for my vehicle kept me up to date with the status. They are not only profe Rhoel Gray was very professional, took care of my issues and while I waited for my vehicle kept me up to date with the status. They are not only professional but the waiting room is very comfortable. I also saw a very impressive situation. There was an elderly gentlemen who had just lost a loved one and seemed confused. He had just been in an accident. A service advisor Moises sat down with him, helped him call his insurance company, explained the damage to the car and worked with the insurance company to get a rental car for him. This is a busy service department, and Moises showed incredible empathy towards this elderly customer. Bravo! More

Lease end on of 2015 328i and purchase of 2018 X1 The lease closure and purchase of the new vehicle was a length process, over 6 hours. However the Germain BMW team, sales, finance, service, and leas The lease closure and purchase of the new vehicle was a length process, over 6 hours. However the Germain BMW team, sales, finance, service, and leasing made the experience pleasant and as smooth as possible. Tamie Johnson was particularly helpful and instrumental in closing the deal. More

Honest, above board I drove a pretty aggressive deal in the negotiations and although I didn't get exactly what I wanted (who does?), the staff was very forthright and ea I drove a pretty aggressive deal in the negotiations and although I didn't get exactly what I wanted (who does?), the staff was very forthright and easy to deal with. My agent, Frank Angelillo, was as his name implies: "frank." I didn't feel there was any hidden fees or dishonesty. We loved the warm reception we always got there and a very courteous and friendly staff. The car drives great and we'd recommend this team to anyone looking for a BMW. Thanks, Frank, for your personal attention. More

The best of the best Adrian pena is a great professional guy Very friendly Very professional Service on time The attention five stars Everything perfect Very ve Adrian pena is a great professional guy Very friendly Very professional Service on time The attention five stars Everything perfect Very very grateful for the attention More

Adrian Pena.....Exceptional Service! Adrian Pena, the Service Manager goes beyond the call of duty in remedying any issues regarding car performance. He is personable, professional an Adrian Pena, the Service Manager goes beyond the call of duty in remedying any issues regarding car performance. He is personable, professional and knowledgeable. It's always very comforting knowing Adrian is taking care of all of my BMW needs. More