Germain BMW of Naples

always more than expected!! Germain BMW took care of my needs even it's over my maintenance program. They told me Victor was not working any more, but Brian was as good as him. Germain BMW took care of my needs even it's over my maintenance program. They told me Victor was not working any more, but Brian was as good as him. I've done oil change, air filter replacement, rear brake pads replacement plus highest satisfaction service. More

Excellent No pressure and very friendly. I was not planning on buying a car that day, but because of the great experience I left with an amazing vehicle that I No pressure and very friendly. I was not planning on buying a car that day, but because of the great experience I left with an amazing vehicle that I absolutely love. Thanks Germain BMW! More

Satisfied I've enjoyed my 428i for 7 months but the service I have received from Germain BMW has been superior. Work is done right without a long wait. I've enjoyed my 428i for 7 months but the service I have received from Germain BMW has been superior. Work is done right without a long wait. More

No Hassel Experience I just stopped by to see if I might want to get a newer car. Alex Soare was very knowledgable and helpful without the pressure you get from many of th I just stopped by to see if I might want to get a newer car. Alex Soare was very knowledgable and helpful without the pressure you get from many of the sales people. After looking at a couple of different models, I decided it was time to buy. From start to finish, it was the most pleasurable buying experience I ever had. BTW, I should mention I am 68 years old and that was probably the 15th car I have purchased in the last 45 years. More

Rhoel Gray Top Service Advisor. Takes time to explain the problem and service options. The best service writer/manager I have ever had, any brand, any dealership Top Service Advisor. Takes time to explain the problem and service options. The best service writer/manager I have ever had, any brand, any dealership. More

excellent car buying experience Germaine was just great in helping us acquire our new X5. We traded in a BMW 5 Series and the service we received from Germaine and our sales rep, Ah Germaine was just great in helping us acquire our new X5. We traded in a BMW 5 Series and the service we received from Germaine and our sales rep, Ahmad, was just terrific. He went through every detail of the car and helped us from beginning to end. I would highly recommend Ahmad as a very knowledgeable and helpful sales rep and also dealing with Ken Burkart on the financial end was quite painless. We've dealt with Germaine before with the servicing of our 5 series and couldn't ask for better; and we are sure that with our new X5 the service will be as excellent as our previous experiences with Germaine. More

Pre-owned sales I wasnt planning on buying a car the day I walked in to look at a couple of cars I saw on the internet. I was just looking. Alex made it so pleasant a I wasnt planning on buying a car the day I walked in to look at a couple of cars I saw on the internet. I was just looking. Alex made it so pleasant and comfortable that I drove away with a new (2013) BMW. I had to take the car back for the Xylon coating a week or so later and it went like clockwork. As a former owner of many Mercedes Benz: those MB dealers should take a page out of Germain BMW and Alex Soare playbook when it comes to customer service. Alex gave me the best car buying experience I have ever had. Bar none. I would certainly recommend Alex Soares and Germain BMW to anyone looking to buy a pre-owned BMW. More

The GREATEST Service people there are! I traded in my Porsche Turbo Cabriolet for BMW M6 Cabriolet because of the great service my wife has always obtained on her BMW X5. This service was b I traded in my Porsche Turbo Cabriolet for BMW M6 Cabriolet because of the great service my wife has always obtained on her BMW X5. This service was because her X5 needed some brake fluid. Not only did they promptly change the brake fluid, they also changed a filter (I think the air filter) because its better to make sure the car is in tip top condition. The service people are the most competent available in the industry - - and the most friendly! More

X6 purchase Very good experience with this dealership. The sales person, Ahmad Suid was outstanding. He is very knowledgeable and very efficient. He is a man of h Very good experience with this dealership. The sales person, Ahmad Suid was outstanding. He is very knowledgeable and very efficient. He is a man of his word. I recommend doing business with him. More

Great Sales Team in Pre-Owned This was a great buying experience and they treated me as if my business meant something to them. We were able to negotiate a fair deal for both mysel This was a great buying experience and they treated me as if my business meant something to them. We were able to negotiate a fair deal for both myself and the dealership. My sales advisor, Alex was very helpful and went the extra mile. They were friendly but professional and made the entire process easy from my initial visit to securing the financing. One stop shop. An Irish Note: If you have any type of Irish connection, Kevin Browne may just throw in a BMW hat as well for being a good lad. JW More