Germain BMW of Naples

New car lease We just leased our first BMW. When the process first started we weren't sure this could be an option financially that we could afford. Ken was great We just leased our first BMW. When the process first started we weren't sure this could be an option financially that we could afford. Ken was great at looking at all and any option to keep us as close to our budget as possible. In the end we got the car we wanted and at a good payment. Great service, great people. More

Best car buying experiance I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. John Guida took th I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. John Guida took the time to give me all my options and was never pushy. I ended up getting a brand-new car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Germain BMW of Naples. It was worth the hour drive to get there. More

Amazing buying experience Ken was an exemplary professional throughout the whole process. He takes pride in his work and should serve as a role model to all those in his field Ken was an exemplary professional throughout the whole process. He takes pride in his work and should serve as a role model to all those in his field. All my questions were answered and I felt comfortable throughout the entire shopping process. You should definitely ask for him if you are considering a vehicle. The whole dealership was extremely friendly and hospitable. I shopped around a few different dealerships in the area and found this one to be the best in all categories. More

Naples I was unsure about trading in my car & Ken made the experience so easy. He’s super knowledgeable and helpful I highly recommend Ken and the dealershi I was unsure about trading in my car & Ken made the experience so easy. He’s super knowledgeable and helpful I highly recommend Ken and the dealership. A great experience More

Very professional and friendly staff. Jim McGinn and Natasha Chang were both excellent during the buying process. I highly recommend them. They were patient with all of our questions and h Jim McGinn and Natasha Chang were both excellent during the buying process. I highly recommend them. They were patient with all of our questions and had great suggestions. More

Great Experience We were out of town and saw an add for a BMW at Germaine dealership. We call and spoke with Ken Caraglio. He put together a fabulous deal for us! We r We were out of town and saw an add for a BMW at Germaine dealership. We call and spoke with Ken Caraglio. He put together a fabulous deal for us! We returned and went right over to Germaine. Ken had all the paperwork together answered all our questions and we left with our new car! Ken was knowledgeable, personable and a pleasure to work with. We will definitely go back to Ken when we are ready for another car. More

Excellent experience and service Couldn't ask for a better experience. Great staff, highlighted by Jim McGinn. He went above and beyond. Reviewed my current lease in Massachusetts, ed Couldn't ask for a better experience. Great staff, highlighted by Jim McGinn. He went above and beyond. Reviewed my current lease in Massachusetts, educated me on lease turn in, ordered me a new car for delivery here in Florida. Gave me the entire pros and.cons of the various models. He knows his BMW's. Personable, knowledgeable, informed and not pushy. What more can you ask! Vehicle delivery was a breeze More

Great Great Great!!!!!! Sorry to not have gotten this out earlier but here it finally is. Bought a used 2012 X3. Daron Lynn was my sales contact. Do note we live in New H Sorry to not have gotten this out earlier but here it finally is. Bought a used 2012 X3. Daron Lynn was my sales contact. Do note we live in New Hampshire and this was done all on line. I can say that the whole process really blew us away, every detail was covered and taken care of with not one issue. Daron even had a shipping company that he recommended and within 3 days our new to us vehicle was delivered to our doorstep. Would surely buy another vehicle again. Thank you Germain and thank you Daron. Gray and Jill Bujnowski. Enfield NH. More

Great Experience Service has always been great. When it was time to look for something newer, we were asked to give pre-owned a shot, and happy we did. KC was low pres Service has always been great. When it was time to look for something newer, we were asked to give pre-owned a shot, and happy we did. KC was low pressure and high service throughout the whole experience. He did everything he could to make the process easy for us, from calling our insurance company, arranging transfer of our tags, and even lent a hand moving ‘stuff’ from old Car to the new. Thank you!! More

Purchased a new 2018 430i convertible Upon walking into the dealership, I was greeted with a smile and eventually a loaner to test out. That loaner is now my new 430i convertible. Raquel w Upon walking into the dealership, I was greeted with a smile and eventually a loaner to test out. That loaner is now my new 430i convertible. Raquel was very welcoming and helped me get situated with both Jeremy in service and Natasha in sales. Chris made sure I was taken care of. Being new to Naples, it was nice to be treated like family from the moment I walked in till we drove away after our tutorial with Anthony. More