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Germain BMW of Naples

Naples, FL

4.9
2,654 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. ...
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,654 reviews

October 22, 2017

Amazing buying experience Ken was an exemplary professional throughout the whole process. He takes pride in his work and should serve as a role model to all those in his field More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Caraglio
Oct 23, 2017 -

Germain BMW of Naples responded

Ken is truly dedicated to our guests and ensuring that they receive the quality experience they deserve as a Germain BMW customer. We appreciate your kind words and business and wish you many safe and pleasurable driving miles in your new car. Best Regards, Flavio Galasso General Manager

October 21, 2017

Naples I was unsure about trading in my car & Ken made the experience so easy. He’s super knowledgeable and helpful I highly recommend Ken and the dealershi More

by Naples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Caraglio
Oct 23, 2017 -

Germain BMW of Naples responded

Congratulations on your new car and thank you for your business. Your kind words about your experience with Ken and your recommendation are truly appreciated. Best Regards, Flavio Galasso General Manager

October 14, 2017

Very professional and friendly staff. Jim McGinn and Natasha Chang were both excellent during the buying process. I highly recommend them. They were patient with all of our questions and h More

by Petzingers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McGinn, Francesca Zupancic, Anthony Dunbar, Heather Smith, Natasha Chang
Oct 16, 2017 -

Germain BMW of Naples responded

Thank you for sharing your positive experience with Jim and Natasha. We are happy to know that you enjoyed your visit and we look forward to assisting you throughout your ownership. Best Regards, Flavio Galasso General Manager

October 14, 2017

Great Experience We were out of town and saw an add for a BMW at Germaine dealership. We call and spoke with Ken Caraglio. He put together a fabulous deal for us! We r More

by Very happy
Recommend Dealer
Yes
Employees Worked With
Ken Caraglio
Oct 16, 2017 -

Germain BMW of Naples responded

Congratulations on your new BMW. We thank you for your business and appreciate the kind words you shared about your experience with Ken. Best Regards, Flavio Galasso General Manager

October 13, 2017

Excellent experience and service Couldn't ask for a better experience. Great staff, highlighted by Jim McGinn. He went above and beyond. Reviewed my current lease in Massachusetts, ed More

by Harvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McGinn
Oct 13, 2017 -

Germain BMW of Naples responded

We are happy to know that you enjoyed your recent experience with Jim and our dealership. Please do not hesitate to let us know if there is anything further we may do to enhance your ownership experience. Best Regards, Flavio Galasso General Manager

October 09, 2017

Great Great Great!!!!!! Sorry to not have gotten this out earlier but here it finally is. Bought a used 2012 X3. Daron Lynn was my sales contact. Do note we live in New H More

by cranky yankee
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Lynn
Oct 11, 2017 -

Germain BMW of Naples responded

We truly appreciate you taking the time to share your online shopping experience with Daron and our team here at Germain BMW of Naples. We are happy to know that you have been pleased with your experience and look forward to assisting you again in the future. Enjoy the road in your new to you X3. Best Regards, Flavio Galasso General Manager

More
October 06, 2017

Great Experience Service has always been great. When it was time to look for something newer, we were asked to give pre-owned a shot, and happy we did. KC was low pres More

by WolfX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hoza, Ken Caraglio
Oct 11, 2017 -

Germain BMW of Naples responded

We are happy to know that KC provided you such a positive sales experience. Our team is always here to assist and lend a helping hand and we know you will have years of enjoyment in your previously loved BMW. Best Regards, Flavio Galasso General Manager

October 03, 2017

Purchased a new 2018 430i convertible Upon walking into the dealership, I was greeted with a smile and eventually a loaner to test out. That loaner is now my new 430i convertible. Raquel w More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony-who gave us a tutorial on how the car operates., Mark Ciocca, Raquel Stolba, Natasha Chang, Chris Tuttle
Oct 05, 2017 -

Germain BMW of Naples responded

Congratulations on your new 430i. We know you are going to enjoy the ownership of your new BMW. Thank you for taking the time to share your thoughts on your visit to our dealership and with our staff. Best Regards, Flavio Galasso General Manager

October 01, 2017

Terrific service Entire transaction accomplished while I was out of town via phone/email/text! Jim McGinn was very attentive to my situation and a pleasure to work wi More

by aussie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McGinn, Heather Smith
Oct 02, 2017 -

Germain BMW of Naples responded

We thank you for your business and the kind review. Best Regards, Flavio Galasso General Manager

September 30, 2017

Outstanding experience at Naples BMW The atmosphere was welcoming and open. From the moment we walked in, we felt like we were among friends who wanted to get know us. All members of t More

by Jane Kagy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ciocca, Ken Caraglio, Chris Tuttle
Oct 02, 2017 -

Germain BMW of Naples responded

Congratulations on your new BMW. We are honored that you chose to allow our team the opportunity to earn your business. Thank you for sharing your experience and for the 5-star review. Best Regards, Flavio Galasso General Manager

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