Germain BMW of Naples

Helped me with a sunroof problem - only one to fix My wife and I were checking with other companies and dealerships to help us with a major sunroof problem!! Donald Huttlin In service took the time to My wife and I were checking with other companies and dealerships to help us with a major sunroof problem!! Donald Huttlin In service took the time to explain how things operate, options for repair and reasons why for each option. I would recommend everyone to treat themselves to a breath of fresh air compared to customer service at other none Germain dealerships. Thank you Donald for all your help and we will see u next time for service. Carl Peterson - local business owner More

Great experience with a great salesperson! Totally enjoyed my experience purchasing at Germain BMW. It's all due to the salesperson of Amy Biggs. She has the professional knowledge and listenin Totally enjoyed my experience purchasing at Germain BMW. It's all due to the salesperson of Amy Biggs. She has the professional knowledge and listening skills to know what I personally was looking for in a vehicle. I love my BMW and I am grateful to know I can come in any time if I have questions. This positive experience has definitely made me a fan! More

Fantastic Sales and Service! I bought a 2015 M6 Gran Coupe from Germain BMW in January, 2015. My sales person was Amy Biggs and my service guy for add on parts was Rian Locadia. T I bought a 2015 M6 Gran Coupe from Germain BMW in January, 2015. My sales person was Amy Biggs and my service guy for add on parts was Rian Locadia. They were both outstanding! And the dealership is great as well. I received several follow calls weeks after my purchase too. They're "after the sale" service is the best. I own a home service company so I can really appreciate this level of personalized customer service. Buy your next car from this dealership and Amy Biggs. They're fantastic! - Chadd H. More

AL BARTOLOMUCCI & MICKEY Tahmina was quite knowledgeable about the BMW's for a young Woman. She is a very special person to deal with. She also sold us our BMW. We really en Tahmina was quite knowledgeable about the BMW's for a young Woman. She is a very special person to deal with. She also sold us our BMW. We really enjoyed her great personality. I'm sure She is a great asset to the Company. More

Great Experience Jim McGinn and Germain BMW exceeded my expectations. The whole experience was excellent. Jim is a very knowlegable salesman and he listens to his cust Jim McGinn and Germain BMW exceeded my expectations. The whole experience was excellent. Jim is a very knowlegable salesman and he listens to his customer needs. The staff was very helpful and the customer service was above and beyond. I highly recommend Jim and Germain if you are in the market for a car. Thank you for the positive experience and I will definitely recommend everyone to come see you. More

Another great parts experience Matt Bakula is absolutely the best in the business at what he does! He is the single most knowledgeable person with regards to BMW parts that I have e Matt Bakula is absolutely the best in the business at what he does! He is the single most knowledgeable person with regards to BMW parts that I have ever come across and I have been buying BMW and hard to find OEM parts since the 90's. The only thing greater than his knowledge of BMW Vehicles and Parts is his exceptional customer service. Matt really goes above and beyond to provide customers with a level of service that is no longer common today. He even went out of his way to get parts to me that UPS lost in transit. He responds instantly to questions and with a wealth of knowledge that makes searching for parts quick and simple. He is absolutely my number one recommendation for sourcing BMW parts anywhere in the country. It's hard to find decent customer service these days but with Matt, I know I am in good hands. He will always be the first person I go to whenever I need anything for my BMW's! More

Best new car buying experience in 51 years of buying cars! Mark Ciocca and Ahmad Suid treated us extremely well (and continue to do so!). They are a class act. They exceeded our expectations in every way imagi Mark Ciocca and Ahmad Suid treated us extremely well (and continue to do so!). They are a class act. They exceeded our expectations in every way imaginable with professionalism, product knowledge, a great sense of urgency in responding to our questions and concerns, and happily, with a keen sense of humor that made the purchase experience actually fun for a change. What a delight to purchase a new car from two guys who are so refreshingly down to earth, instantly likeable, unassuming--- "real." No wonder your dealership was the 2014 BMW of Florida Dealer of the Year! More

Easiest car purchase ever Having purchased more than a dozen vehicles over the years in Boston, I was a bit apprehensive about the dealership down here. Wow was I in for a Having purchased more than a dozen vehicles over the years in Boston, I was a bit apprehensive about the dealership down here. Wow was I in for a treat. From the nice greeting from Daron, to the test drive and why don't you take it home to let your family check it out suggestion, this was the easiest purchase ever. The final price was very fair and taking care of the paperwork was a breeze. Upon picking up the car today, Daron spent the time showing me the operation of the car in an informal way that was so appreciated. I would definitely recommend that you visit them soon. More

I Adore my 1st BMW Delightful experience at Germain BWM and especially with Jim McGinn. Jim took care of every detail for me and made the transition to a new vehicle fu Delightful experience at Germain BWM and especially with Jim McGinn. Jim took care of every detail for me and made the transition to a new vehicle fun. By far, one of the most genuine and thoughtful people that I have ever dealt with. Jim got me a vehicle that exceeds every expectation...I am infatuated with my new X1 and looking forward to what my next BWM will be. Thanks Jim! ~ MJ and Jack :) More

Recent SUV Purchase We have purchased several cars from Germain in the past 10 years. Have never had a bad experience. Everyone is very friendly and easy to work with.. We have purchased several cars from Germain in the past 10 years. Have never had a bad experience. Everyone is very friendly and easy to work with... especially our salesperson, Jim McGinn. More