Germain BMW of Naples

New Car Purchase I started my new purchase by visiting a number of internet sites including Germain BMW's. They were by far the most forthcoming in providing the infor I started my new purchase by visiting a number of internet sites including Germain BMW's. They were by far the most forthcoming in providing the information I had requested online which convinced me to visit the dealership. Fortunately, I found exactly the car I was looking for on the lot although my client advisor, Ahmad, was more than willing to find a differentl configured had I wanted to. Everyone I worked with at the dealership was knowledgeable, helpful and friendly. Got a fair price on my trade-in and took home a new car in a few hours. They even bought me lunch. More

Jim McGinn has been a phenomenal contact and sales person at BMW. He has been helping my family with BMW for several years now and has consistently provided ab has been a phenomenal contact and sales person at BMW. He has been helping my family with BMW for several years now and has consistently provided above average assistance. His knowledge of the vehicle is tremendous. He builds me the most beautiful car every time. Jim is willing to come to our home if needed to provide garage code assistance or give me a lift to the dealership when my car is being serviced. He handles inquiries for my kids even though a SALE might not happen. He is a wonderful man.....kind, funny, smart and attentive to details. I cannot express enough appreciation for the level of service Jim has provided. His commitment to service excellence is remarkable. Thank you Jim..... Debby DePasquale Naples, Florida More

I have been to a lot of Dealerships and service stations in my life, haven't we all, Victor by far was the most helpful agent I have ever worked with. He took extra time to solve the issues I was having, a in my life, haven't we all, Victor by far was the most helpful agent I have ever worked with. He took extra time to solve the issues I was having, and not without laying out all the options possible for me first. He was easy to reach, considerate and I felt as if he really cared about me as a person. He and all the service staff were very knowledgeable, and a huge help to me. Every agent I worked with there from the parts department, sales and service went way beyond what I ever expected or have ever experienced in my life from any dealership. I was so impressed, I had to take the time to write a review and share with anyone who wants to know. Every person I dealt with in this service department was very kind, I have never felt this way from anyone I have ever been to before, however big or small your issues are, these guys are very trustworthy and will take care of you!! More

Anytime there was anything that needed to be addressed, Daron was on it! I would definitely recommend Germain BMW to anyone looking to purchase a new or used BMW. I purchased my out-of-state and am very ha Daron was on it! I would definitely recommend Germain BMW to anyone looking to purchase a new or used BMW. I purchased my out-of-state and am very happy with it. More

My salesman Daron Lynn was very courteous and helpful, he was knowledgable of the vehicles he showed us and went above and beyond helping us in every way. I would highly recommend Daron and your dealership. was knowledgable of the vehicles he showed us and went above and beyond helping us in every way. I would highly recommend Daron and your dealership. More

Peter went above and beyond to assist us in the purchase of our BMW convertible. He excelled in follow-up and smoothing the entire transaction. of our BMW convertible. He excelled in follow-up and smoothing the entire transaction. More

My experience with Marocs Ruiz was exceptional. If you don't move that man over to New Cars you are making a mistake. He will outsell Jim McGinn in a heartbeat. don't move that man over to New Cars you are making a mistake. He will outsell Jim McGinn in a heartbeat. More

I cannot say enough good things about Germain BMW and its staff - my sales rep Daron, finance manager Ken and used car manager Steve. They all made a car buying experience -- normally tedious and taxing -- staff - my sales rep Daron, finance manager Ken and used car manager Steve. They all made a car buying experience -- normally tedious and taxing -- extremely pleasant and professional. Germain BMW exceeded my expectations in every regard and took genuine care and interest in my needs. I have spent 30 years on Wall Street and I am extremely impressed with this company. They have a customer for life and I could not recommend them more highly. More

Rick was great to work with; he didn't pressure us and let us ask lots of questions. The service even after the sale was great. I had left an item in my trade-in vehicle and the staff was very helpf and let us ask lots of questions. The service even after the sale was great. I had left an item in my trade-in vehicle and the staff was very helpful in getting it back. The only thing that would have made the experience better was if it didn't take all day to process the purchase of the vehicle. More

Very helpful, courteous, friendly, collegial salesperson. Helped me learn about the car, followed up to make sure everything was right. Worked with me on my trade-in, helped me finance the deal, got me into Helped me learn about the car, followed up to make sure everything was right. Worked with me on my trade-in, helped me finance the deal, got me into the car I wanted. The whole dealership -- everyone -- is incredible. Several other salespeople pitched in to help answer the unusual questions I had. And of course, Germain has the best service department I've ever had the privilege of dealing with. More