Germain BMW of Naples

After researching 2014 BMWs online I was ready to see real cars, specifically the sport wagons. I had bought my current 328i from Germain 3 years ago, had wonderful service and now I needed a 4WD. My vi real cars, specifically the sport wagons. I had bought my current 328i from Germain 3 years ago, had wonderful service and now I needed a 4WD. My visiting son from Chicago, who is a confirmed BMW addict, came with me. We were cheerily greeted by Max Zuercher who proceeded to show us the sport wagons and compare them to the X3s. He was extremely knowledgeable about all the features of each and and took plenty of time to listen to my questions and concerns. I was very pleased with the outcome of the negotiations for a 328x sport wagon. Max took time to keep me informed about the expected delivery date and has called several times since to make sure I'm happy and not having any problems. I am happy and I love driving this machine! More

We had stopped in a month or so ago and asked about the new 435i. Max said he would let us know when one came in and he did and we came in and bought it that day. It was the first one to be sold in SW Fl new 435i. Max said he would let us know when one came in and he did and we came in and bought it that day. It was the first one to be sold in SW Florida and we are thrilled. Thanks Max. More

My experience with Jim McGinn at Germain BMW was outstanding. His personal attention to his customer is refreshing and welcomed. Not only was my card delivered on time, but Jim took the time to call outstanding. His personal attention to his customer is refreshing and welcomed. Not only was my card delivered on time, but Jim took the time to call me with a delivery status update every week. Upon delivery, he took 2 hrs. of his time to go over options and set up those features I knew would give me trouble. The entire purchase process was pleasurable and completely satisfying. Thanks again, Jim. More

My purchase experience with Germain BMW and with representative Daron Lynn met and exceeded my expectations. Daron was very responsive to the continuing process needed to complete the transaction. H representative Daron Lynn met and exceeded my expectations. Daron was very responsive to the continuing process needed to complete the transaction. He followed up when timely and concluded each detail in a timely manner. The paper work for an out of state license ttransfer and sale took extra effort on the part of the agency but was finalized without difficulty. Tom More

Mike Brin was exceptional in his job. He helped me make a very favorable decision. He was very knowledgeable toward my particular situation and alleviated any and all anxiety I had. I would recommend him and very favorable decision. He was very knowledgeable toward my particular situation and alleviated any and all anxiety I had. I would recommend him and the dealership to everyone I know for I have leased and purchased 3 cars from them More

I want to thank BMW of Naples for helping me on the purchase of my vehicle, but specially I will like to thank Daron Lynn. His dedication, knowledge and honesty make me feel confident about making the purchase of my vehicle, but specially I will like to thank Daron Lynn. His dedication, knowledge and honesty make me feel confident about making the decision of buying my vehicle. Also,the finance director Francesca Zupancic was very helpful and explained all the term and paperwork easily. With my eyes closed I will recommend BMW of Naples to everyone and definitely refereed them to Daron Lynn. More

Peter worked very closely with us in obtaining the vehicle that my wife and I were looking for. He made many calls to follow up and was always available to answer questions we had. He made sure that vehicle that my wife and I were looking for. He made many calls to follow up and was always available to answer questions we had. He made sure that we were very satisfied with the vehicle BMW X3 that we purchased. More

The vehicle arrived about three months late, but it wasn't the dealer's fault. The salesman said the wheels for the 2015 model change were apparently back ordered. We had some issues related to the wasn't the dealer's fault. The salesman said the wheels for the 2015 model change were apparently back ordered. We had some issues related to the turn in date for my old X-5, but it was resolved, although I don't have the reimbursement payment yet. More

My Experience with Rick Camp and the Germain Team was exceptional from first point of contact to the delivery of our beautiful, new BMW 650i. Rick and the team made the entire process easy and flawless. exceptional from first point of contact to the delivery of our beautiful, new BMW 650i. Rick and the team made the entire process easy and flawless. His attention to detail, attentiveness and responsiveness were exceptional. My Wife and I are very happy and excited with our new car. More

We would like to thank Joe Hernandez at Germain BMW for his distinguished services. He was very welcoming, he gave us a lot of information and he answered all our questions. Even after the transaction he m his distinguished services. He was very welcoming, he gave us a lot of information and he answered all our questions. Even after the transaction he made a flawless follow up. The good services and attention of Joe and the team at Germain BMW provided us with made our car purchase experience very enjoyable. Thank you so much guys! Linda & Pierre More