Germain BMW of Naples

Peter worked very closely with us in obtaining the vehicle that my wife and I were looking for. He made many calls to follow up and was always available to answer questions we had. He made sure that vehicle that my wife and I were looking for. He made many calls to follow up and was always available to answer questions we had. He made sure that we were very satisfied with the vehicle BMW X3 that we purchased. More

The vehicle arrived about three months late, but it wasn't the dealer's fault. The salesman said the wheels for the 2015 model change were apparently back ordered. We had some issues related to the wasn't the dealer's fault. The salesman said the wheels for the 2015 model change were apparently back ordered. We had some issues related to the turn in date for my old X-5, but it was resolved, although I don't have the reimbursement payment yet. More

My Experience with Rick Camp and the Germain Team was exceptional from first point of contact to the delivery of our beautiful, new BMW 650i. Rick and the team made the entire process easy and flawless. exceptional from first point of contact to the delivery of our beautiful, new BMW 650i. Rick and the team made the entire process easy and flawless. His attention to detail, attentiveness and responsiveness were exceptional. My Wife and I are very happy and excited with our new car. More

We would like to thank Joe Hernandez at Germain BMW for his distinguished services. He was very welcoming, he gave us a lot of information and he answered all our questions. Even after the transaction he m his distinguished services. He was very welcoming, he gave us a lot of information and he answered all our questions. Even after the transaction he made a flawless follow up. The good services and attention of Joe and the team at Germain BMW provided us with made our car purchase experience very enjoyable. Thank you so much guys! Linda & Pierre More

All around great experience from reception, through sales process, to finance. Visited just to look, but they had what I wanted on-site and process was far more pleasant than any car transaction in my (reda process, to finance. Visited just to look, but they had what I wanted on-site and process was far more pleasant than any car transaction in my (redacted) years. You know how the story ends. Drove off that afternoon w/ new vehicle. More

SIMPLY THE BEST! I WOULD NOT GO ANYWHERE ELSE! I HAVE BEEN DEALING WITH GERMAIN BMW FOR TWELVE YEARS NOW AND I HAVE NEVER BEEN DISAPPOINTED BEEN DEALING WITH GERMAIN BMW FOR TWELVE YEARS NOW AND I HAVE NEVER BEEN DISAPPOINTED More

I always have a positive experience working with all staff encountered at this great dealership! Roel always takes care of me in service with previous vehicles (this is my 3rd 7 series). Flavio is al staff encountered at this great dealership! Roel always takes care of me in service with previous vehicles (this is my 3rd 7 series). Flavio is always helpful and in the background where necessary. Greg was very instrumental in this latest aquisition, making this deal seamless! They all treat me with the utmost respect, courtesy, and professionalism. A pleasure to do business with all. Thank you! More

Purchased a CPO vehicle about six months ago. Brought it in for first service and was notified that the rear tires require replacement. I've only put 6,000 miles on the vehicle. On top of that, I am told th in for first service and was notified that the rear tires require replacement. I've only put 6,000 miles on the vehicle. On top of that, I am told that there are two "plugs" in one of the tires (from the previous owner), and that you are not supposed to plug these types of tires. I contacted the manager of used car sales, Steve Hill, who explained that he would replace one tire at no cost, but only if I purchased the second tire at full price, and that I had to purchase the tires within six months. For all I know, the plugs will void my insurance coverage on the tires, a service which I purchased on the vehicle not expecting that I would be inheriting these problems on day one. Long story short, I should have well over a year remaining on the factory warranty, another two on the CPO warranty, additional coverage on tires, and a vehicle which I've owned for six months/6,000 miles, and I'm already stuck shelling out $600 - $1200 bucks. I expected better service from a quality dealership regarding a "certified" vehicle. Not impressed. More

Greg and the entire staff at Germain BMW couldn't have been nicer or more professional. The overall purchase was a very pleasant experience. It was so good, in fact, that when we buy a new Honda CR have been nicer or more professional. The overall purchase was a very pleasant experience. It was so good, in fact, that when we buy a new Honda CR-V later this winter, Germain Honda will be our first stop. Thank you. More

Miky Brin was exceptional to work with. He was very knowledgeable and friendly, helped me get the best price with the Germain certificate and my USAA discount, explained the car well, and said he would knowledgeable and friendly, helped me get the best price with the Germain certificate and my USAA discount, explained the car well, and said he would always be available if I have questions about the car in the future. He kept the transaction moving, but did not pressure me in any way. In fact, he explained the car so well that, so far, I really haven't had any questions about the car - and this in spite of the fact that my previous car was a 2005 entry level Scion with no bells and whistles - so I did not have experience with a high tech luxury automobile. I would definitely recommend Miky Brin and Germain to anyone. More