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Germain BMW of Naples
Naples, FL
2,654 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. ...
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Today:Open today 9:00 AM - 6:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,654 reviews
November 27, 2023
Kenneth Bednar was excellent. Very knowledgeable and listened to what I wanted. The entire experience was very smooth and stress free. Very knowledgeable and listened to what I wanted. The entire experience was very smooth and stress free. More
by Matt H
Employees Worked With
Kenneth Bednar
November 27, 2023
SERVICE ADVISOR TONA ZARRELLI WAS SUPERB DURING THIS SERVICE AND IN PREVIOUS PERIODIC MAINTENANCE SERVICE VISITS. SHE HAS ALWAYS SHOWN EXCEPTIONAL PROFESSIONALISM AND EXTRAORDINARY DEDICATION TO FULFIL SERVICE AND IN PREVIOUS PERIODIC MAINTENANCE SERVICE VISITS. SHE HAS ALWAYS SHOWN EXCEPTIONAL PROFESSIONALISM AND EXTRAORDINARY DEDICATION TO FULFILLING CUSTOMER NEEDS. ONE OF THE BEST I'VE EVER ENCOUNTERES. More
by FRP
Employees Worked With
TONA ZARRELLI
November 27, 2023
The best dealer and service advisor that I have had the pleasure working with in the last few years.. pleasure working with in the last few years.. More
by Steptrac
Employees Worked With
November 27, 2023
Rohel Gray is an excellent abassador for BMW Naples. He is knowledable, responsive and alway willing to take the extra step for his clients. Rohel is a pleasure to work with, and has helped us navigate He is knowledable, responsive and alway willing to take the extra step for his clients. Rohel is a pleasure to work with, and has helped us navigate car issues during difficult family moments too. We know we can rely on Rohel and he is our first point of contact at BMW. More
by Lori
Employees Worked With
November 25, 2023
Ted was awesome! Made buying a car such a great and enjoyable experience. Took me seriously as a young buyer and worked hard to achieve my budget. Buy with Ted!!! Made buying a car such a great and enjoyable experience. Took me seriously as a young buyer and worked hard to achieve my budget. Buy with Ted!!! More
by buffingtonabbey
Employees Worked With
Ted
November 23, 2023
Charles Griffith always very professional and customer oriented, helpful and knowledgeable. Explains process very well. oriented, helpful and knowledgeable. Explains process very well. More
by James Kuehl
November 23, 2023
Corey Hespeler, my customer service manager, exercised great patience with a difficult technical diagnosis. Even though I was a bit frustrated Corey was always patient, polite and professional. Bill Em great patience with a difficult technical diagnosis. Even though I was a bit frustrated Corey was always patient, polite and professional. Bill Emerson was extremely fare with my bill after evaluating the electromechanical issues of my 2009 X5. Thank you all. More
by European engineering
Employees Worked With
November 23, 2023
Rhoel Gray is a wonderful service advisor! I've been his customer for many years.He has always been there for me and my family. Rhoel is the reason that my family and I have bought cars I've been his customer for many years.He has always been there for me and my family. Rhoel is the reason that my family and I have bought cars and stayed with the dealership! I can always count on his professional and honest help.Those are important attributes to have in the car business! He certainly is a asset to Germain BMW. Becky Hutchinson More
by gmimi657
Employees Worked With
