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Germain BMW of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.9
2,639 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,639 reviews

October 06, 2023

Chuck Griffith always goes the extra mile to accommodate the client and get the job done! More

by dianeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your service needs. Your trust in Chuck and our team to keep you and your BMW safely on the road is greatly appreciated. Best Regards, Flavio Galasso General Manager

October 06, 2023

Sebastien did a great job. Wonderful customer service. Very professional and efficient attention to detail More

by TKG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
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Oct 09, 2023 -

Germain BMW of Naples responded

We are thrilled to learn that you were satisfied with Sebastien and our service staff. It is always our goal to provide quality service throughout the entire process. Thanks again and we hope you have a great day! Best Regards, Flavio Galasso General Manager

October 05, 2023

Markens Marc at Germain BMW was professional, efficient, and enthusiastic throughout my sales experience. He was genuinely conscientious about my needs and time frame for purchasing a new vehicle. More

by joanstolberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Markens Marc
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Oct 05, 2023 -

Germain BMW of Naples responded

We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Markens helped to make your sales experience such a positive one. Thank you for choosing Germain BMW of Naples for your recent automotive needs. Best Regards, Flavio Galasso General Manager

October 04, 2023

Klevis Toska is the best advisor at Germain BMW -- he know customer service it comes naturally to him!! He is very detail oriented and responsive and a true professional with a very pleasing personality More

by Duke
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Klevis Toska, Geoff Kaleal
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Oct 05, 2023 -

Germain BMW of Naples responded

Thank you so much for sharing your experience with Klevis and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business, and the positive feedback. Best Regards, Flavio Galasso General Manager

October 04, 2023

Great Experience, honest, clear, accommodation to various circumstances. Based on my experience I highly recommend this BMW “Germain BMW of Naples”. You should try it to believe it, “Kevin Higgins is except More

by Colibri
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Higgins, Rachel, David, Patrick
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Oct 05, 2023 -

Germain BMW of Naples responded

Thank you so much for this sincere, 5-star review, Colibri! It's so wonderful to hear that Kevin was able to provide you with such a great sales experience! We wish you many safe and pleasurable driving miles in your new BMW. Best Regards, Flavio Galasso General Manager

October 04, 2023

Patrick Dodard - excellent salesperson, knowledgeable about the vehicle features and anticipates customer needs well in setup and technical interfaces. The entire experience was seamless and smooth. More

by dianeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Dodard
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Oct 05, 2023 -

Germain BMW of Naples responded

Thanks so much for your 5-star review! We're pleased to know Patrick provided you with all the expertise and support you needed on your dealership visit. Congrats on the new BMW! We wish you all the joy and satisfaction your new car has to offer. Thank you for choosing Germain BMW of Naples! Best Regards, Flavio Galasso General Manager

October 04, 2023

George Donavan is the best. A true professional in all that he does. Keep up the good work More

by Pmv14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Donovan
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Oct 05, 2023 -

Germain BMW of Naples responded

Thanks! It's great to hear that Geroge was so helpful and that he took great care of your BMW. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

October 04, 2023

No hassle on pricing, quick turnaround and courteous. Salesman David Brown stayed with me through the whole process. More

by Elliotwms
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Germain BMW of Naples responded

We really appreciate your business and kind review of David! We're glad that his customer service helped ensure a quality and positive sales visit for you throughout the process. Best Regards, Flavio Galasso General Manager

October 03, 2023

Timely. Professional. Listen to the consumer’s needs. Good loaner program with acceptable vehicles for use during service. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Oct 04, 2023 -

Germain BMW of Naples responded

Thank you for trusting us with the service of your BMW. We are very thankful for clients like you to share your experience with everyone. Best Regards, Flavio Galasso General Manager

October 03, 2023

Our advisor, Charles Griffith at Germaine BMW north Naples was excellent. He kept us informed On status of car Siri g service and went over service report with us. More

by Brc621
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Germain BMW of Naples responded

Thank you so much for sharing your experience with Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you for taking the time to leave us this positive feedback! Best Regards, Flavio Galasso General Manager

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