Germain BMW of Naples

George Donovan was an excellent service representative at Germain BMW of Naples. He was gracious, kind, helpful, detailed, and exceeded my expectations. Germain BMW of Naples. He was gracious, kind, helpful, detailed, and exceeded my expectations. More

Ira Kreindel made a trade in and purchase of a new BMW seamless. This dealership was opened in the past 2 years and is close to my home. Previously, I used Germain BMW in north Naples and, based on a ver seamless. This dealership was opened in the past 2 years and is close to my home. Previously, I used Germain BMW in north Naples and, based on a very positive experience, I now use the dealer for sales and service on Davis rd. exclusively. More

Excellent service led by our all star service rep Jeremy Bongle. We can’t say enough good things about him and his service he is a credit to the dealership and BMW. Bongle. We can’t say enough good things about him and his service he is a credit to the dealership and BMW. More

Worst transaction dealing ever trying to get tags to our new car. Ralph in finance is the most incompetent finance person that we have ever dealt with and all of our years of buying cars. We now have a a st new car. Ralph in finance is the most incompetent finance person that we have ever dealt with and all of our years of buying cars. We now have a a sticker to a tag that they told us we were going to be receiving new tags so we threw the old tag away. We have been dealing with this going on three months. I will never buy a car from here again. More

Charles Griffith is always professional and kind and efficient he got our bmw checked and maintenaced in a day His communication through calls email and text were answered in minutes He is a true as efficient he got our bmw checked and maintenaced in a day His communication through calls email and text were answered in minutes He is a true asset to this company and a kind man More

It's my second BMW, both purchased from them. Very pleased with their attention and service. Very pleased with their attention and service. More

I had terrible results when I attempted to get Sirius radio with the dealership on Davis in E Naples. A guy named Christopher told me that Kyle Barry would call me back but no one did even after I called radio with the dealership on Davis in E Naples. A guy named Christopher told me that Kyle Barry would call me back but no one did even after I called again only not to have anyone return my call once again. I then called the N Naples store and luckily talked to Chuck Griffith. He was polite, helpful and returned my calls promptly. Chuck is a great representative of your company and was very accommodating. I put a call into Bill Emerson to let him know how pleased I was but he was not in so I asked that Bill return my call. More

Charles Griffin was superior! !! Flawlessly took care of all of my service needs. Professional who I highly recommend. Thank you Charles! Sincerely, Sutton !! Flawlessly took care of all of my service needs. Professional who I highly recommend. Thank you Charles! Sincerely, Sutton More

I was very pleased with the service I received from Roberto Lopez. He followed through on everything. Roberto Lopez. He followed through on everything. More

George Donovan always provides excellent service. He communicates well about the status of the car repairs/service. I really like the videos from the technicians and the text & email communication a He communicates well about the status of the car repairs/service. I really like the videos from the technicians and the text & email communication about the car’s status. More