Back

Germain BMW of Naples

Naples, FL

4.9
2,639 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
Contact Dealership

11286 Tamiami Trail N

Naples, FL

34110

Directions

By Type

Showing 2,639 reviews

September 06, 2023

I was pleased to work with someone in sales that is interested in collaboration rather than being adversarial. Thank youi Patrick Dodard. More

by B Dale
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Dodard
Sep 07, 2023 -

Germain BMW of Naples responded

Thank you for your business and positive feedback about your sales experience with Patrick. Please let us know if you need anything else. Best Regards, Flavio Galasso General Manager

September 05, 2023

Outstanding customer service and a genuinely hard working solution based salesperson. Fabulous showroom and great service from all involved. More

by jcak1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Higgins
Sep 06, 2023 -

Germain BMW of Naples responded

We thank you for your business and for sharing your overall quality sales experience with our team. Please let us know if you need anything else. Best Regards, Flavio Galasso General Manager

September 01, 2023

Chuck Griffith was wonderful. He was very helpful and handled my problem professionally with a smile. More

by Jeannemeade3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Germain BMW of Naples responded

Your complete satisfaction is our ultimate goal. We are happy to know Chuck took excellent care of you and provided a positive service experience. Best Regards, Flavio Galasso General Manager

September 01, 2023

Kevin Higgins was very knowledgeable and helped walk me through the whole process of buying my car!! He is also very polite and respectful to me. Kevin is much appreciated and his notice to detail is wonde More

by maryjanesteward
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Higgins
Sep 05, 2023 -

Germain BMW of Naples responded

Thank you, for leaving Kevin this kind review and recommendation. Kevin is laser-focused on customer satisfaction and we are thrilled he delivered nothing less during your sales visit here at Germain BMW of Naples. Best Regards, Flavio Galasso General Manager

September 01, 2023

They are professional people. The service department is very helpful to work with you too. More

by Rp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Donovan
Sep 01, 2023 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive needs. We appreciate you taking the time to leave our team this kind review. Best Regards, Flavio Galasso General Manager

August 31, 2023

Oscar did a great job. No pressure. Got car ready and paper work done quickly. Overall, we are happy with the car and the process. William Morris More

by Thunder5874bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Walker-Hughes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Germain BMW of Naples responded

Thank you for sharing your overall satisfaction. We are happy to know you are enjoying your new BMW. Best Regards, Flavio Galasso General Manager

August 30, 2023

George Donovan was very attentive to my concerns and provided me with prompt status updates. More

by Jason M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Donovan
Aug 31, 2023 -

Germain BMW of Naples responded

We are pleased to know that George provided you with the quality service you deserve. Best Regards, Flavio Galasso General Manager

August 29, 2023

My experience at Germain BMW of Naples is always a delight. The staff are always smiling, helpful and polite. Recommend them for all vehicles. More

by Ralfy1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Donovan
Aug 30, 2023 -

Germain BMW of Naples responded

Your business and kind recommendation of our service team are greatly appreciated. See you next time. Best Regards, Flavio Galasso General Manager

August 29, 2023

Living 3 hours away from the dealership, we found it had the exact car we wanted. We did the entire purchase transaction remotely, including selecting a warranty package. The sales representative personal More

by Tom Cornell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Bednar and April?
Aug 30, 2023 -

Germain BMW of Naples responded

Thanks so much, Tom! We sincerely appreciate your business and your positive feedback on your remote experience with our team. Providing our guests with a stress-free sales experience is what we're all about, so we're delighted to know that's what occurred. Enjoy your new BMW! Best Regards, Flavio Galasso General Manager

August 29, 2023

Jeremy Bongle is by far is one of the most customer-oriented service representatives I have encountered in my 22 year relationship with Germain BMW. He always looks to do what is in the best i More

by r2yorkys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Germain BMW of Naples responded

Thanks so much! Jeremy is certainly an asset to our strong team of service advisors and we're glad he handled your vehicle's service visit with great care. We know Jeremy enjoys assisting you with your service needs and our entire team looks forward to our continued relationship, so please don't hesitate to give us a call when Jeremy and Germain BMW may assist you. See you then! Best Regards, Flavio Galasso General Manager

...
56
...