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Germain BMW of Naples

Naples, FL

4.9
2,640 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,640 reviews

July 14, 2023

Every time I’ve had to take my BMW for service whatever it may be I’ve had the pleasure of doing business to Jeremy Bongle. He has treated me in a very professional manner and handled everything to my sati More

by Scwissman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Germain BMW of Naples responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! Best Regards, Flavio Galasso General Manager

July 14, 2023

Very knowledgeable and professional was our salesman Mac Zuercher. He was patient but not wasteful of our time. More

by Vjgrasso238
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Max Zuercher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Germain BMW of Naples responded

Thank you so much for this sincere, 5-star review! It's so wonderful to hear that Mac was able to provide you with such a great car-buying experience! Best Regards, Flavio Galasso General Manager

July 13, 2023

A+ for Service Advisor Jeremy Bongle at Germain BMW. Always attentive and helpful with all of my concerns. More

by fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Germain BMW of Naples responded

We’re so happy you enjoyed a convenient service visit with Jeremy. We hope to do the same at your next appointment. Thank you for choosing Germain BMW of Naples and for your continued business. Best Regards, Flavio Galasso General Manager

July 13, 2023

George Donovan was very service oriented. As a BMW owner one expects great service and he delivered! More

by Jpcutts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Donovan
Jul 13, 2023 -

Germain BMW of Naples responded

Thank you so much for sharing your experience with Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you for taking the time to leave us this positive feedback! Best Regards, Flavio Galasso General Manager

July 11, 2023

George is the best! Always is courteous and explains everything in detail. he is my go to guy at Germain. More

by jamesperko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Donovan
Jul 12, 2023 -

Germain BMW of Naples responded

We thank you for your business and for highlighting George and his dedication to customer satisfaction. Best Regards, Flavio Galasso General Manager

July 07, 2023

Excellent Customer Service! Tona in the service department is awesome! Appointment was easy to schedule. More

by Cathyross2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona
Jul 10, 2023 -

Germain BMW of Naples responded

Thanks, Cathy! We're happy to hear that you had a great service experience and that your BMW was well taken care of. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

July 07, 2023

Chuck Griffith provides excellent and timely service . Communicates well .Represents Germain in a professional way. More

by knarfmw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Germain BMW of Naples responded

It's great to hear that Chuck was so helpful and attentive and that he took great care of your BMW. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

July 06, 2023

George Donavan is amazing He always takes care of me and my BMW he’s a real asset to his dealership More

by jonesrob1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Donovan
Jul 10, 2023 -

Germain BMW of Naples responded

Congratulations on your pre-owned BMW! Very exciting. We are thrilled to hear that George continues to take such good care of you during your service visits. Best Regards, Flavio Galasso General Manager

July 05, 2023

Always seamless, outcome driven experience from Chuck Griffiths. He is an outstanding Service Advisor who delivers every time! More

by Denzil.Samuels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Denzil.Samuels responded

1st Class Service

July 05, 2023

Spouse and I had an excellent experience at Germaine BMW. Our sales rep, Roberto Lopez was very understanding about our needs and took the time to make sure we were able to choose a car that perfectly fit o More

by pjboschetti
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roberto Lopez
Jul 10, 2023 -

Germain BMW of Naples responded

Thank you, for leaving Roerto this kind review and recommendation. Roberto is laser-focused on customer satisfaction and we are thrilled he delivered nothing less during your sales visit here at Germain BMW of Naples. Best Regards, Flavio Galasso General Manager

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