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Germain BMW of Naples
Naples, FL
2,647 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,647 reviews
November 09, 2022
We recently purchased our first BMW from Germain BMW in Naples. The overall dealership experience was terrific particularly with the transparent, professional and personalized service we received from our Naples. The overall dealership experience was terrific particularly with the transparent, professional and personalized service we received from our sales rep, Roberto Lopez. One of the best salesmen we have ever worked with! Cherie Neu Naples More
by Crneu
Employees Worked With
Roberto Lopez
November 07, 2022
I purchased our new BMW from Jessie Robinson. He was fantastic! Over the years, we have purchased many cars and never experiences such great service. Jessie is professional, honest, responsive He was fantastic! Over the years, we have purchased many cars and never experiences such great service. Jessie is professional, honest, responsive and extremely knowledgeble. Germain is very fortunate to have such an outstanding executive on the team. I have highly recommended Jessie to a number of friends who are looking to buy new cars after the hurricane. More
by Marianne
October 28, 2022
Max Zuercher has been our sales rep for the purchase of our 2023 X3. He has been absolutely outstanding starting from the first call I made while in Europe. He has facilitated the transaction to our 100% our 2023 X3. He has been absolutely outstanding starting from the first call I made while in Europe. He has facilitated the transaction to our 100% satisfaction. It was particularly important to us because our cars have been totaled in Pelican Bay, plus we were in Europe when this happened. So thank you Max and thank you Germain. Lou Pellicano More
by Lou
Employees Worked With
October 27, 2022
We would like to express our gratitude for the assistance Patrick Dodard provided to us in purchase a 2023 BMW X6. He was very professional, caring and knowledgeable as well as being a gentleman. Germain B Patrick Dodard provided to us in purchase a 2023 BMW X6. He was very professional, caring and knowledgeable as well as being a gentleman. Germain BMW, Naples, Florida is very lucky to have an employee like Patrick. Thank you again Patrick. Cindy & Oguzhan Gurdogan More
by Gurdogan
Employees Worked With
Patrick Dodard
October 26, 2022
My sales representative Syed Mohiuddin didi a terrific job helping me with the purchase of a 2023 MW X-5. He is very professional has excellent communication skills and pays attention to detail. Roger Bur job helping me with the purchase of a 2023 MW X-5. He is very professional has excellent communication skills and pays attention to detail. Roger Burgis More
by burgis7
Employees Worked With
Syed Mohiuddin
October 24, 2022
My Sales Representative,Ted Forhecz did a spectacular job from start to finish with my 2023 X5 purchase. Consummate professionalism, communication and follow up. Will recommend him to anyone. from start to finish with my 2023 X5 purchase. Consummate professionalism, communication and follow up. Will recommend him to anyone. More
by John Klaus
Employees Worked With
Ted Forhecz
October 24, 2022
If I could give my service advisor, Rhoel Grey more than 5 stars I would. He treats me professionally and takes a personal interest in serving my X5. He communicated with me the entire time to make sure I 5 stars I would. He treats me professionally and takes a personal interest in serving my X5. He communicated with me the entire time to make sure I knew exactly what was going on with my car. I purchased my car at dealership mainly because of the service department! More
by brucero40
October 20, 2022
Rhoel Gray has been our service advisor for the past several years. He is very knowledgeable, professional, and always makes sure that we are highly satisfied with any service work that has been done to several years. He is very knowledgeable, professional, and always makes sure that we are highly satisfied with any service work that has been done to our vehicle. He is an outstanding service advisor! More
by Dan
Employees Worked With
October 19, 2022
I walked away from buying a car from this dealership (Mike Soles) for their poor customer service and failure to communicate. I asked for my $5,000 deposit to be returned and now they have refused to re (Mike Soles) for their poor customer service and failure to communicate. I asked for my $5,000 deposit to be returned and now they have refused to respond to me. I can not in good conscience recommend this dealership - stay away! More
by 100% disappointed
Employees Worked With
Mike Soles
October 18, 2022
Karina was a professional, honest salesperson who provided prompt communication and a pleasant new car purchase experience. I appreciate working with someone who is not pushy and I would definitely c provided prompt communication and a pleasant new car purchase experience. I appreciate working with someone who is not pushy and I would definitely come back to Germain again to work with Karina. More
by Naples native
Employees Worked With
Karina Ledezma
