Germain BMW of Naples

The entire service department at Germain BMW is the best! And Chuck Griffith, my Service Advisor, is always there to help and is friendly, professional and honest. I’ll keep leasing and servicing my BMW’s at And Chuck Griffith, my Service Advisor, is always there to help and is friendly, professional and honest. I’ll keep leasing and servicing my BMW’s at Germain BMW, just like I have for the past nearly 20 years. More

Charles Griffith was my service person. He was prompt and very helpful. I highly recommend Charles as he also helped me book another appointment without hesitation and was very professional He was prompt and very helpful. I highly recommend Charles as he also helped me book another appointment without hesitation and was very professional! More

Charles Griffith is our service advisor. He is always available to answer questions and is always at the ready to provide an appropriate time for service based on the customer's needs. We h He is always available to answer questions and is always at the ready to provide an appropriate time for service based on the customer's needs. We have used other BMW service dealers and advisors in the southwest Florida area; however, Chuck, by far is the best. He is welcoming, cordial, friendly, and is a person that you feel that you can trust to give you an honest assessment of your vehicle's service needs without adding on unnecessary work. We trust Chuck and will continue to bring our vehicle to him. More

George Donovan my service rep. is a 5 star in my book. Old fashioned customer service and communication never go out of style. We agree on the same core business values and he alwa is a 5 star in my book. Old fashioned customer service and communication never go out of style. We agree on the same core business values and he always follows through. He even provides suggestions that always allow me the opportunity to make a sound decision. More

Chuck Griffith was my service person. I had arranged for the pick up and delivery of my car and that went perfectly. Chuck reached out to me to explain the work that needed to be done a I had arranged for the pick up and delivery of my car and that went perfectly. Chuck reached out to me to explain the work that needed to be done and followed up with a call when the work was completed. They also sent a video of the car with explanations on tire wear and brakes. Very thorough. I highly recommend this dealership and Chuck. More

Derrick Brady was my salesperson I purchase X2 m35i. Derrick very professional and knowledge about BMW I highly recommend Derrick as your salesperson. Keep up the awesome work Derrick very professional and knowledge about BMW I highly recommend Derrick as your salesperson. Keep up the awesome work More

I pickup my M850i my salesman is Alex Pope. I have purchase 3 BMW’s from him. He is very knowledgeable and does a tremendous job. I would recommend to anyone who is interested in a BMW. I have purchase 3 BMW’s from him. He is very knowledgeable and does a tremendous job. I would recommend to anyone who is interested in a BMW. More

Kevin Higgins was very professional and outstanding to work with. Even though he did all he could, we were disappointed to have the car in the shop the day after we purchased it. work with. Even though he did all he could, we were disappointed to have the car in the shop the day after we purchased it. More

Jeremy Bongle was great to help with my first service visit. He answered my questions easily and was extremely professional and courteous. This is my first BMW, and I feel completely confident (and thril visit. He answered my questions easily and was extremely professional and courteous. This is my first BMW, and I feel completely confident (and thrilled) with it and Jeremy’s management of the excellent service. More

Cory Hespeler was fantastic in handling our service appoinment for our BMW X3 which we purchased there several years ago. We live in the northeast but usually schedule service while we're in Florida d appoinment for our BMW X3 which we purchased there several years ago. We live in the northeast but usually schedule service while we're in Florida during the winter months. More