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Germain BMW of Naples
Naples, FL
2,646 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,646 reviews
March 10, 2022
I’m always impressed with the service at German BMW. Charles Griffith has been my service advisor for the X3 as well as my previous BMW and he has always been helpful on answering my questions and conc Charles Griffith has been my service advisor for the X3 as well as my previous BMW and he has always been helpful on answering my questions and concerns. When I’m ready to trade this BMW it will be with another BMW……great cars and great service. More
by Ellie
Employees Worked With
March 10, 2022
Roberto Lopez was interested in selling us a new SUV and worked to make a deal. His superiors, however, did not give us a good value for our used X7, which was still under warranty. I would not have acc worked to make a deal. His superiors, however, did not give us a good value for our used X7, which was still under warranty. I would not have accepted the deal offered but the X7 was almost out of warranty and we had just found out it needed a new headlight which would have cost $9K had it not been under warranty. I did not want to own the X7 without a warranty. In addition we were having trouble getting replacement tires for the X7. I will never buy another X7 and needed to trade it before it went out of warranty. More
by shgraham53
Employees Worked With
March 05, 2022
We had an excellent experience at this dealership. Jesse Robinson greeted us with a smile and the most friendly manner when we arrived. No sales pressure, he showed us various BMW models and took his Jesse Robinson greeted us with a smile and the most friendly manner when we arrived. No sales pressure, he showed us various BMW models and took his time. After we made our decision, the rest was a breeze. The price was fair and we are happy with our purchase. No pressure from anyone and that means a lot, especially these days. We love the car 👍 More
by Artmd11
Employees Worked With
Jesse Robinson…Sales
March 03, 2022
I had a great experience, as usual, at the Germain Bmw service department. Jeof Kale was caring and explained everything to me. He is a gentleman and very knowledgeable when it comes to dealing with serv service department. Jeof Kale was caring and explained everything to me. He is a gentleman and very knowledgeable when it comes to dealing with service issues. I also had the pleasure of receiving a courtesy ride from Antione....what a great young man. More
by plomenzo
Employees Worked With
Jeof Kale
March 02, 2022
Had a phenomenal experience buying a new X5 recently. Patrick Dodard is a consummate professional, embodying the best characteristics of a personable and attentive sales person who takes his role serious Patrick Dodard is a consummate professional, embodying the best characteristics of a personable and attentive sales person who takes his role seriously and wants the best possible product for his customers. A class act, and a nice guy! More
by X5fan239
Employees Worked With
Patrick Dodard
February 28, 2022
I have had great service experience and would highly recommend my service manager George Donovan. He is generally a nice guy who I have learned to trust over the years.He has been just as helpful in tel recommend my service manager George Donovan. He is generally a nice guy who I have learned to trust over the years.He has been just as helpful in telling me what I do not need as what I do. When recommending service, he sends me a video of the area of concern so I can better understand and verify his recommendations. More
by DFW
Employees Worked With
George Donovan
February 23, 2022
Great dealership. Responsive. Capable. Alex Pope is an affable, knowledgeable, responsive salesman, who gained my trust and found the car I wanted in spite the curr Responsive. Capable. Alex Pope is an affable, knowledgeable, responsive salesman, who gained my trust and found the car I wanted in spite the current conditions in car availability. I would not hesitate to use him again in the future. More
by charlesabelson
Employees Worked With
Alex Pope
February 05, 2022
Stress free, fair, competitive. Just a few words to describe my experience with Salesperson Ken Bednar. He quickly met all my needs and did not waste time on items I was not interested to pursue. The d describe my experience with Salesperson Ken Bednar. He quickly met all my needs and did not waste time on items I was not interested to pursue. The dealership gave me a great trade price and I would describe my overall experience as excellent. I will but again. More
by Mark Held
