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Germain BMW of Naples - Service Center
Naples, FL
1,049 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,049 Reviews of Germain BMW of Naples - Service Center
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October 04, 2024
My service advisor, Christine Barta, could not have done a better job at getting my new X5 in and out in quickly--in constant contact, part arrived a day earlier than expected. Christine knows the true mean a better job at getting my new X5 in and out in quickly--in constant contact, part arrived a day earlier than expected. Christine knows the true meaning of customer service !! Shout out to Mateo too !!! More
by jhnpl119
Employees Worked With
October 02, 2024
Tona Zarrelli is the best service advisors I have ever encountered. She went above and beyond my expectations. encountered. She went above and beyond my expectations. More
by Melgliss
October 02, 2024
I took my wife's 330i in for routine maintenance yesterday, and as usual got great service from Chuck Griffith and his team. I highly recommend Germain BMW. yesterday, and as usual got great service from Chuck Griffith and his team. I highly recommend Germain BMW. More
by douglas.bernstein
Employees Worked With
September 30, 2024
Rhoel Gray is one of the best service advisors I have had in a long tome. He resolves any issue as reported any other matter quickly and thoroughly. in a long tome. He resolves any issue as reported any other matter quickly and thoroughly. More
by Bob
Employees Worked With
September 26, 2024
Absolutely phenomenal. Customer service amazing service. Chuck the service advisor always goes above and beyond. Customer service amazing service. Chuck the service advisor always goes above and beyond. More
by Joe
Employees Worked With
September 26, 2024
If all business's had the customer service that Chuck Griffith gives, the world would be a much better place. Thank you, Chuck! Griffith gives, the world would be a much better place. Thank you, Chuck! More
by Pducharme
Employees Worked With
September 24, 2024
Chuck Griffith, service advisor, provided highly professional and attentive service for my vehicle. He ensured my vehicle service was completed as scheduled and kept me updated on the the status. professional and attentive service for my vehicle. He ensured my vehicle service was completed as scheduled and kept me updated on the the status. More
by dbohl
Employees Worked With
September 24, 2024
Customer service is very good, and the representative Rhoel Grey is very helpful.with advising me on the vehicle status Rhoel Grey is very helpful.with advising me on the vehicle status More
by mmisir
Employees Worked With
September 24, 2024
Fair, prompt and responsive. Our service representative Rhoel Gray is always helpful and on top of things. Our service representative Rhoel Gray is always helpful and on top of things. More
by ASV
Employees Worked With
September 19, 2024
Met with service advisor Christine Barta for covered maintenance service on my BMW. Christine was very courteous and insured all requested services were done. My car was washed and vacuumed and I was maintenance service on my BMW. Christine was very courteous and insured all requested services were done. My car was washed and vacuumed and I was able to pick it up as promised. More
by rina.walsh
Employees Worked With
