Germain BMW of Naples - Service Center

jeremy bongle has always been excellent and very professional and can be counted on to keep me informed and work with my schedule. He is great in every way professional and can be counted on to keep me informed and work with my schedule. He is great in every way More

My service advisor, Tona Zarrelli, always provides excellent service when I have my BMW serviced. Highly recommend Germaine BMW! excellent service when I have my BMW serviced. Highly recommend Germaine BMW! More

Excellent service. Jeremy Bongle excellent advisor.However Germain, as a dealer, lacked knowledge among salesforce about hybrids and electric vehicles, as well as havin Jeremy Bongle excellent advisor.However Germain, as a dealer, lacked knowledge among salesforce about hybrids and electric vehicles, as well as having no vehicles to test drive or look at. That was 19 months when I bought my X-5 Hybrid at Ft Myers BMW. I will check next time to see if that has changed. More

Muy buen servicio y atención todos las dudas fueron respondidas muy bien y con precisión muchas gracias respondidas muy bien y con precisión muchas gracias More

George Donovan was very helpful. Before and after the service call. He returned calls very quickly and helped with all issues. Before and after the service call. He returned calls very quickly and helped with all issues. More

More than 10 yrs. Dealing with Chuck Griffith, always leaving confident and happy with service. Dealing with Chuck Griffith, always leaving confident and happy with service. More

Jeremy Bongle always gives five star service on every visit and keeps you updated during the visit. visit and keeps you updated during the visit. More

Jeremy Bongle is always professional and considerate. The service at this dealership thrives to be the best. The service at this dealership thrives to be the best. More

I called BMW at the very last minute to see if they could fit my wife's car in on a Saturday morning. The Service Technician said he could do so if I had the car there at 0730. Upon arrival Jeremy Bongle too fit my wife's car in on a Saturday morning. The Service Technician said he could do so if I had the car there at 0730. Upon arrival Jeremy Bongle took charge and immediately took my car to the service department. He asked if I wanted to wait or be taken home , I asked could he have it back to me in 90 minutes and he said yes , so I waited and after 70 minutes Jeremy had my car sitting outside!! Thanks again Jeremy More

Great experience, Sebastian Murkanski served us well. It was our second time having our car serviced there and plan to return if the need arises It was our second time having our car serviced there and plan to return if the need arises More