Germain BMW of Naples - Service Center

We had an exhaust rattle on a new vehicle. George Donovan got our car in quickly to diagnose and fix the issue. Excellent service. C.M. George Donovan got our car in quickly to diagnose and fix the issue. Excellent service. C.M. More

Germain is a high quality dealership. Staff are all very professional, knowledgeable and pleasant to deal with. Staff are all very professional, knowledgeable and pleasant to deal with. More

Always excellent service and Tona Zarrelli is a great asset to the dealership. Would recommend Germain BMW and Tona as their service rep. asset to the dealership. Would recommend Germain BMW and Tona as their service rep. More

Excellent service. My appointment was for 7.30am and due to traffic delays I did not arrive untill 9.30am Charles Griffth looked after by car right away even made arr My appointment was for 7.30am and due to traffic delays I did not arrive untill 9.30am Charles Griffth looked after by car right away even made arrangements to the parts that where need from your other location. And arranged for a service loaner foe me to drive. Excellent customer service. More

Jerry Bongle told me all about my service before I had the service done and then he explained everything about the service after it was done. He did a very good job. the service done and then he explained everything about the service after it was done. He did a very good job. More

Always extremely professional and helpful. Easy to get service time to suit one's calendar Easy to get service time to suit one's calendar More

The service department at Germaine BMW in North Naples has consistently served me in a courteous and excellent manner. I will continue to bring my BMW there to be serviced. Thank you, has consistently served me in a courteous and excellent manner. I will continue to bring my BMW there to be serviced. Thank you, More

The best dealer and service advisor that I have had the pleasure working with in the last few years.. pleasure working with in the last few years.. More

Professional staff. Very knowledgeable about car and how best to service it. George Donovan is an excellent consultant. Very knowledgeable about car and how best to service it. George Donovan is an excellent consultant. More

SERVICE ADVISOR TONA ZARRELLI WAS SUPERB DURING THIS SERVICE AND IN PREVIOUS PERIODIC MAINTENANCE SERVICE VISITS. SHE HAS ALWAYS SHOWN EXCEPTIONAL PROFESSIONALISM AND EXTRAORDINARY DEDICATION TO FULFIL SERVICE AND IN PREVIOUS PERIODIC MAINTENANCE SERVICE VISITS. SHE HAS ALWAYS SHOWN EXCEPTIONAL PROFESSIONALISM AND EXTRAORDINARY DEDICATION TO FULFILLING CUSTOMER NEEDS. ONE OF THE BEST I'VE EVER ENCOUNTERES. More