Germain BMW of Naples - Service Center

I rate Germaine's Dealership good and its Service Department excellent based primarily on the great service that I always receive from Chuck Griffith. He's the reason why I am a repeat customer. Si Department excellent based primarily on the great service that I always receive from Chuck Griffith. He's the reason why I am a repeat customer. Sincerely, Michael Grandin More

Jeremy Bongel and Bill Emerson as alwys provded perfect service and I was very pleasesd as always.Bill Hughes service and I was very pleasesd as always.Bill Hughes More

My service advisor George has been always wonderful to work with. Always exceptional top notch customer service. Everything I need done is complete in an efficient timely manner. Germain bmw is my go to p work with. Always exceptional top notch customer service. Everything I need done is complete in an efficient timely manner. Germain bmw is my go to place for any service needs. More

Service advisor Seabastian Murzinski was very professional, friendly, got my tire problem taken care on the spot. The service dept . should make sure they keep him. professional, friendly, got my tire problem taken care on the spot. The service dept . should make sure they keep him. More

Charles Griffith as usual did a great job of advising me. As to service my car needed. In and ou on time. As to service my car needed. In and ou on time. More

Jeremy Bongle has been my service advisor for several years. I can always count on him to thoroughly explain to me what needs to be done, costs, and any options. He is friendly, professional and knowle years. I can always count on him to thoroughly explain to me what needs to be done, costs, and any options. He is friendly, professional and knowledgeable. He is the best service advisor one could have, and I hope he is being recognized for his tremendous service by the company. Thanks. More

Jeremy Bongle is my service person . He is always friendly and helps me with any issues , concerns or questions hat I may have. He is a great guy. He is always friendly and helps me with any issues , concerns or questions hat I may have. He is a great guy. More

Chuck Griffith was very attentive and kept me posted on the status and progress of the service. the status and progress of the service. More

Sebastian Murzanski was a great help. He explained what services that were going to be performed on my X3. When the car was finished he then explained what was done, he reviewed the servi He explained what services that were going to be performed on my X3. When the car was finished he then explained what was done, he reviewed the service that was performed. He is very knowledgeable with the BMW line of vehicles. Great job Sebastian! More

Jeremy Bongle was my service contact and was very helpful . I have minimum miles on my BMW Z4 and he recognized that fact and did not replace some filters that did not need replacing. . I have minimum miles on my BMW Z4 and he recognized that fact and did not replace some filters that did not need replacing. More