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Germain BMW of Naples - Service Center
Naples, FL
1,049 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,049 Reviews of Germain BMW of Naples - Service Center
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August 29, 2023
My experience at Germain BMW of Naples is always a delight. The staff are always smiling, helpful and polite. Recommend them for all vehicles. delight. The staff are always smiling, helpful and polite. Recommend them for all vehicles. More
by Ralfy1969
Employees Worked With
George Donovan
August 29, 2023
Jeremy Bongle is by far is one of the most customer-oriented service representatives I have encountered in my 22 year relationship with Germain BMW. He always looks to do what is in the best i customer-oriented service representatives I have encountered in my 22 year relationship with Germain BMW. He always looks to do what is in the best interest of the customer, which is rare. I always feel I have been treated fairly. He is the exception and is certainly a cut above the rest. More
by r2yorkys
Employees Worked With
August 28, 2023
Chuck Griffith has provided us with consistently exceptional service since 2015 and continues to with each service visit. He takes the time to know his customers, how they prefer to maintain their exceptional service since 2015 and continues to with each service visit. He takes the time to know his customers, how they prefer to maintain their cars and is expedient in getting them back on the road in a timely, safe manner. Chuck’s just a good, hard-working man and reliable. Highly recommend. More
by Greg
Employees Worked With
August 26, 2023
Charles Griffith and his wonderful team provided excellent service at Bonita Springs, Florida BMW! Thank you! excellent service at Bonita Springs, Florida BMW! Thank you! More
by Callista Gingrich
Employees Worked With
August 24, 2023
This dealership understands “customer service”. Everything works perfectly from the time you make the appointment until your car is returned to you. One of there strong points is their atten Everything works perfectly from the time you make the appointment until your car is returned to you. One of there strong points is their attentive service managers. George Donavon has addressed my needs for both my BMW’s for almost 10 years with consistency and quality. More
by KALO
Employees Worked With
George Donovan
August 23, 2023
Charles Griffith is excellent. He explains everything thoroughly and listens to your concerns. He is very professional and personable. Each time I’ve seen him for service I’ve a He explains everything thoroughly and listens to your concerns. He is very professional and personable. Each time I’ve seen him for service I’ve a very good experience. Mr Griffith is a great ambassador to Germain BMW. More
by Fun Driver
Employees Worked With
August 23, 2023
Very professional and accommodating was pleased thank you Jeremy Bongle for a superlative customer experience Jeremy Bongle for a superlative customer experience More
by daniel.roselli
Employees Worked With
August 23, 2023
Brought my BMW in for 1 year service. While at the dealership, I went over to the sales area and spoke with Kyle Barry, the BMW genius. So happy I spoke with him. Knowledgeable, pleasant While at the dealership, I went over to the sales area and spoke with Kyle Barry, the BMW genius. So happy I spoke with him. Knowledgeable, pleasant, and courteous. Very helpful as I had yet to learn about the cars features after a year of ownership. At the time of the purchase, there was no BMW genius at this location. So happy there is now a genius present at the dealership. Kyle Barry will welcome any BMW customers with open arms to help you become familiar with your new or old BMW vehicle. I keep his contact information close to contact him with any questions. Thank you BMW ! More
by steveofhearts
