Germain BMW of Naples - Service Center

My experience at Germain BMW of Naples is always a delight. The staff are always smiling, helpful and polite. Recommend them for all vehicles. delight. The staff are always smiling, helpful and polite. Recommend them for all vehicles. More

Chuck Griffith has provided us with consistently exceptional service since 2015 and continues to with each service visit. He takes the time to know his customers, how they prefer to maintain their exceptional service since 2015 and continues to with each service visit. He takes the time to know his customers, how they prefer to maintain their cars and is expedient in getting them back on the road in a timely, safe manner. Chuck’s just a good, hard-working man and reliable. Highly recommend. More

Charles Griffith and his wonderful team provided excellent service at Bonita Springs, Florida BMW! Thank you! excellent service at Bonita Springs, Florida BMW! Thank you! More

George Donavan provided excellent service when I brought my BMW to Germain… He is a valuable asset to the dealership. my BMW to Germain… He is a valuable asset to the dealership. More

This dealership understands “customer service”. Everything works perfectly from the time you make the appointment until your car is returned to you. One of there strong points is their atten Everything works perfectly from the time you make the appointment until your car is returned to you. One of there strong points is their attentive service managers. George Donavon has addressed my needs for both my BMW’s for almost 10 years with consistency and quality. More

Very professional and accommodating was pleased thank you Jeremy Bongle for a superlative customer experience Jeremy Bongle for a superlative customer experience More

Brought my BMW in for 1 year service. While at the dealership, I went over to the sales area and spoke with Kyle Barry, the BMW genius. So happy I spoke with him. Knowledgeable, pleasant While at the dealership, I went over to the sales area and spoke with Kyle Barry, the BMW genius. So happy I spoke with him. Knowledgeable, pleasant, and courteous. Very helpful as I had yet to learn about the cars features after a year of ownership. At the time of the purchase, there was no BMW genius at this location. So happy there is now a genius present at the dealership. Kyle Barry will welcome any BMW customers with open arms to help you become familiar with your new or old BMW vehicle. I keep his contact information close to contact him with any questions. Thank you BMW ! More

Charles Griffith is excellent. He explains everything thoroughly and listens to your concerns. He is very professional and personable. Each time I’ve seen him for service I’ve a He explains everything thoroughly and listens to your concerns. He is very professional and personable. Each time I’ve seen him for service I’ve a very good experience. Mr Griffith is a great ambassador to Germain BMW. More

My service advisor Tona took care of me from start to finish. Even held our car there after service while we were away. finish. Even held our car there after service while we were away. More

Excellent professional service. Mr. Jeremy Bongle handled all issues in a complete and attentive manner! Mr. Jeremy Bongle handled all issues in a complete and attentive manner! More