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Germain BMW of Naples - Service Center
Naples, FL
1,050 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,050 Reviews of Germain BMW of Naples - Service Center
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April 04, 2023
Chuck was a wonderful person to work with. Kept me informed of progress and handed me a clean car with a roof that works! Thank you, Chuck Kept me informed of progress and handed me a clean car with a roof that works! Thank you, Chuck More
by rayterrapins
Employees Worked With
April 03, 2023
Professional, courteous and always on time servicing your BMW. Ask for Chuck Griffith when setting an appointment. Chuck has managed the service for our BMWs for almost ten years. BMW. Ask for Chuck Griffith when setting an appointment. Chuck has managed the service for our BMWs for almost ten years. More
by TOMT
Employees Worked With
April 01, 2023
Everyone was so accommodating when I pulled in w a nail in my tire. Tona Zarrelli was my service person and made arrangements to have my car returned to me—REAL PERK… The man who retd my car was very plea in my tire. Tona Zarrelli was my service person and made arrangements to have my car returned to me—REAL PERK… The man who retd my car was very pleasant also…. More
by Mnsiflsally
Employees Worked With
Tona zarelli
March 29, 2023
Brought my BMW in for service at Germain BMW in Naples Florida. My service advisor was Charles Griffith. He explained the whole process as this was my first time visit. Very professional and easy to deal Florida. My service advisor was Charles Griffith. He explained the whole process as this was my first time visit. Very professional and easy to deal with. Look forward to dealing with him in the future. More
by Thomas.cemprola
Employees Worked With
March 28, 2023
Jeremy Bongle isa caring Service advisor who will go the extra miles to satisfy his customers. A trusted serviceman. extra miles to satisfy his customers. A trusted serviceman. More
by willt
Employees Worked With
March 28, 2023
Chuck Griffith is a professional and courteous service advisor who is very good at his job. Communication and professionalism were top notch. advisor who is very good at his job. Communication and professionalism were top notch. More
by BMW 535d
Employees Worked With
March 28, 2023
I appreciate the support and follow through of my service contract person, Tona Zarrelli. She has taken great care of bothe my wife and me for the past 2 years since we moved to Naples and we couldn’t be mor contract person, Tona Zarrelli. She has taken great care of bothe my wife and me for the past 2 years since we moved to Naples and we couldn’t be more pleased. More
by Richard
Employees Worked With
Tona Zirrelli
March 27, 2023
Germain BMW and George Donavon are the best George is our service advisor and he always makes sure we have a loaner car when our car needs work. We are on our 6 th BMW. It’s a great car and all the peo our service advisor and he always makes sure we have a loaner car when our car needs work. We are on our 6 th BMW. It’s a great car and all the people at the dealership are very nice More
by Juchaj
Employees Worked With
George Donovan
March 23, 2023
Always prompt attention upon arrival, whether by appointment or not. Good service and good staff. appointment or not. Good service and good staff. More
by sandinmyshoes
Employees Worked With
March 22, 2023
Very organized and addressed my issues openly and ready to correct the problems I was having. Did so and also addressed a maintenance service that was needed under my new car contract. to correct the problems I was having. Did so and also addressed a maintenance service that was needed under my new car contract. More
by shelling
Employees Worked With
Cory Hespeler
