Germain BMW of Naples - Service Center

Chuck Griffith is my advisor at BMW. He is on top of his game always, attentive and out in front of problems. I'm pretty impressed. I really like the dealership, and outside of the ne He is on top of his game always, attentive and out in front of problems. I'm pretty impressed. I really like the dealership, and outside of the need for a appointment that is far in the future they are really impressive. More

As always, service advisor, Rhoel Gray, provided very appropriate recommendations when I had my 2014 BMW 428i in for its annual service. All work was completed promptly and efficiently. I know that I appropriate recommendations when I had my 2014 BMW 428i in for its annual service. All work was completed promptly and efficiently. I know that I can count on Rhoel and Germain BMW for top line customer service. More

Service adviser George Donovan provided excellent service, promptness in getting back to me on issue and resolution. Would recommend Germain BMW of Naples to any and all. Bob M. service, promptness in getting back to me on issue and resolution. Would recommend Germain BMW of Naples to any and all. Bob M. More

We recently returned to BMW and could not be happier. Jeremy Bongle provided awesome service. Prompt, courteous, polite. He even fixed a loose panel for us while he was assessing our vehicle. I would Jeremy Bongle provided awesome service. Prompt, courteous, polite. He even fixed a loose panel for us while he was assessing our vehicle. I would give more then 5 stars if I could. Thank you Jeremy and Germain. More

Tona Zarrelli is an outstanding service advisor. She was highly professional, extremely thorough and a pleasure to work with. She was highly professional, extremely thorough and a pleasure to work with. More

I was very satisfied with the service of my X7 by Charles Griffith. He is always very professional, competent, and customer-oriented, which is appreciated. Marv Walrath Griffith. He is always very professional, competent, and customer-oriented, which is appreciated. Marv Walrath More

The Germain BMW of Naples dealership has taken care of my car needs in an exemplary way since 2010. In particular I should like to thank George Donovan in the Service Department for always being so depend my car needs in an exemplary way since 2010. In particular I should like to thank George Donovan in the Service Department for always being so dependable and customer friendly. George is definitely a great asset to the firm. John Stromberg More

Rhoel Grey was excellent. Very knowledgeable and pleasant. He is always a delight to deal with. Very knowledgeable and pleasant. He is always a delight to deal with. More

A company is made up of it’s people, and the folks at Germain BMW never disappoint. I had immediate service needs for two of my BMW’s. Despite the fact that service appointments were booked out, Chuck Gr Germain BMW never disappoint. I had immediate service needs for two of my BMW’s. Despite the fact that service appointments were booked out, Chuck Griffith made accommodations for me to get in with both vehicles, and took care of all of my service needs. Thanks, Chuck! More

The service was very good and the attention and communication by Mr. Charles Griffith was excellent. He was able to quickly address my concerns & needs. It is a pleasure to work with him. communication by Mr. Charles Griffith was excellent. He was able to quickly address my concerns & needs. It is a pleasure to work with him. More