Germain BMW of Naples - Service Center

I’ve known George Donovan for several years and his service, his attitude, his attention to details is A+. Thx service, his attitude, his attention to details is A+. Thx More

George Donavan makes having service an excellent experience. Germain service is efficient and George keeps you updated on the progress of their work. Best service department that I have used. experience. Germain service is efficient and George keeps you updated on the progress of their work. Best service department that I have used. More

Chuck has been excellent for years. I moved to Jupiter FL recently, but still only go to him for my service because of the first class customer service and quality. When I purchased my BMW years ago I was no recently, but still only go to him for my service because of the first class customer service and quality. When I purchased my BMW years ago I was not loyal to a dealership, but he has changed that. Thank you More

I have owned numerous BMWs since 1989. Jeremy Bogle is by far the best service rep I have ever encountered at the 4 Dealerships I have had my vehicles serviced at. His advice is spot on and he always keeps h far the best service rep I have ever encountered at the 4 Dealerships I have had my vehicles serviced at. His advice is spot on and he always keeps his promises and promptly responds to my calls. Since 1 of my vehicles is older I can depend on his recommendations for service to keep this car performing properly to enjoy my driving experience but also watching my expenditures. More

Germain BMW is excellent. My adviser Chuck Griffith is Germain BMW is excellent. My adviser Chuck Griffith is outstanding !the most professional and caring person he always kept me updated about the sta Germain BMW is excellent. My adviser Chuck Griffith is outstanding !the most professional and caring person he always kept me updated about the status of my car in service , was grateful he arranged for a Loaner I will seek Chucks advice when I buy a new BMW. B.Ingrid Maguire More

Service Advisor, Cory Hespeler, did everything he could to help me while his team solved the recent problem I had getting my car to start, including arranging to have the car towed into the service departm to help me while his team solved the recent problem I had getting my car to start, including arranging to have the car towed into the service department. He kept me posted on what was happening with the car, and made the entire process easy for me. I wasn't really sure what to do when the car wouldn't start. Thank you to Cory and the people with him who worked to fix my problem. More

I had problems with my BMW that I thought could not be I had problems with my BMW that I thought could not be solved. However, Jeremy Bongle reassured me he and his team could and would fix the problems I had problems with my BMW that I thought could not be solved. However, Jeremy Bongle reassured me he and his team could and would fix the problems at hand. After a few days, I received a call from Jeremy and said everything worked out as planned and I could pick up my car. I was amazed to find perfect craftsmanship by GERMAIN BMW employees solved my problems.. FIVE STAR FEEDBACK ! ! ! ! !. DAVE TURNER More

Service Advisor George Donovan has been taking car of my BMW for a number of years now and while I've always been impressed with his knowledge and the attention he gives to my car, I'm more impressed with t BMW for a number of years now and while I've always been impressed with his knowledge and the attention he gives to my car, I'm more impressed with the handling and ease of doing business as a customer. Highly recommend More

Geoff Kaleal was exceptional. Knowledgeable, professional, friendly, and responsive. Frankly, he won me over and I trust him. As a new, year-round resident, I had tried Diebold. Based on Mr K professional, friendly, and responsive. Frankly, he won me over and I trust him. As a new, year-round resident, I had tried Diebold. Based on Mr Kakeal’s integrity, I will now exclusively use your dealership for all of my BMW work. A solid pro. William Schulte More

Dashboard message was I needed brakes. Called Rhoel Gray and he had an appointment for me the next day. They took my car in and in a hour found out that I didn’t need brakes and recalibrated the brake messa and he had an appointment for me the next day. They took my car in and in a hour found out that I didn’t need brakes and recalibrated the brake message. Said I still had a lot of brake pad left. I liked the honesty, because they could have just replaced the brakes and I would have not known any better. Thank you Rhoel and Germain. More