Germain BMW of Naples - Service Center

Excelente servicio, Adrián Peña siempre me ha ayudado a solucionar cualquier inconveniente que tenga, rápido y muy eficiente. Y me da seguimiento en todo lo referente al vehículo. solucionar cualquier inconveniente que tenga, rápido y muy eficiente. Y me da seguimiento en todo lo referente al vehículo. More

Jeremy Bongle is a great service representative. Always.cheerful, always goes out of his way to help me. He gets me a loaner when I need one. Great experience with Jeremy Always.cheerful, always goes out of his way to help me. He gets me a loaner when I need one. Great experience with Jeremy More

My experience dealing with Adrian Pena at Germain BMW is consistently incredible. He knows me, welcomes me, and takes care of my problem every time! consistently incredible. He knows me, welcomes me, and takes care of my problem every time! More

I am on my 7th BMW. This is my first pre-owned "Select" car and find Germain to be, by far, the best...most trustworthy dealership that I have ever worked with. Their professional service, and great adviso car and find Germain to be, by far, the best...most trustworthy dealership that I have ever worked with. Their professional service, and great advisors like George Donovan make it a pleasure. More

Rhoel Always goes out of his way to make sure we have a great service experience. He is prompt, friendly and very professional. We have owned many of the luxury brands from many dealers and Germain BMW and great service experience. He is prompt, friendly and very professional. We have owned many of the luxury brands from many dealers and Germain BMW and especially Rhoel have kept is coming back to BMW. More

Rhoel Gray does a great job and always takes good care of me. He is helpful and professional and I know I can trust his advice. me. He is helpful and professional and I know I can trust his advice. More

Adrian Pena made the experience with getting an issue repaired stress free. He provided a loaner, updated us on service and completed in a timely manner. Best service we ever received on vehicle! repaired stress free. He provided a loaner, updated us on service and completed in a timely manner. Best service we ever received on vehicle! More

Stranded in the U.K. for over a year during Covid,there was only one person I knew I could rely on to get my 435 started so the loft ladder could be accessed after our air conditioning failed. Rhoel Gray. was only one person I knew I could rely on to get my 435 started so the loft ladder could be accessed after our air conditioning failed. Rhoel Gray. He’s looked after us and our 2 Beemas since we bought them so thanks Rhoel. I owe you one. Phil Webb Bonita Bay More

Chuck Griffith has again provided me with the BEST SERVICE I have ever received at any car dealership. I am so appreciative of his knowledge, honesty, and most of all his being so nice and pleasant ! SERVICE I have ever received at any car dealership. I am so appreciative of his knowledge, honesty, and most of all his being so nice and pleasant ! Along with Ivan, who always works on my beloved convertible, the two of them provide me with such positive experiences and I feel so fortunate and confident that they are my "go to" people at Germain BMW of Naples! More

Ron Arnold is a real professional: responsive, courteous and efficient. What a pleasure to work with Ron whenever I have a BMW service need! Just excellent. and efficient. What a pleasure to work with Ron whenever I have a BMW service need! Just excellent. More