Germain BMW of Naples - Service Center

Service Associate Christine Barta treats my car as if it was her own car!! BRAVO!! was her own car!! BRAVO!! More

I have used the dealership for 8 year and have always appreciated their professionalism and attention to details. appreciated their professionalism and attention to details. More

Service advisor (Christine) Was very helpful and proactive in facilitating a more expedited assessment of my service needs… resulting in an improved experience, and outcome. She was very helpful a proactive in facilitating a more expedited assessment of my service needs… resulting in an improved experience, and outcome. She was very helpful and engaged in the process! A very nice surprise experience! More

I had an excellent service appointment on 1/3/25. Charles Griffith was my Service Advisor and did an outstanding job explaining what was necessary to resolve my issues. He is always very professional Charles Griffith was my Service Advisor and did an outstanding job explaining what was necessary to resolve my issues. He is always very professional and kept me informed of the progress of my repair. He is kind and pleasant and as long as Charles is in charge of my car, I know I'm receiving the best service! More

They do a good job. Jeremy Bongle is a great client advisor. I feel like they are very helpful. Jeremy Bongle is a great client advisor. I feel like they are very helpful. More

Rhoel Gray is excellent at Customer Service! He is knowledgeable in every respect and has always delivered. He is knowledgeable in every respect and has always delivered. More

Rhoel Gray and Kyle Berry both are with Germaine BMW in Naples. Both provide outstanding service in all respects. They are thorough, patient and very knowledgeable at all times. I’ve had my BMW's serviced Naples. Both provide outstanding service in all respects. They are thorough, patient and very knowledgeable at all times. I’ve had my BMW's serviced at other locations and they are the absolute best. More

Tona in service was excellent. Very receptive to my needs as a customer. Thanks, Tona! Very receptive to my needs as a customer. Thanks, Tona! More

I’ve been going to the dealership for nearly 25 years and their service department is second to none. Tona is really great to work with and Bill, the Service manager is top-notch. their service department is second to none. Tona is really great to work with and Bill, the Service manager is top-notch. More

I am very pleased with Germain BMW. I purchased my used BMW at Germain over 6 years ago and have used their service department fir most of the service except for a few oil changes. I I purchased my used BMW at Germain over 6 years ago and have used their service department fir most of the service except for a few oil changes. I am especially happy with my service advise Rhoel Gray. More