Germain Honda of Ann Arbor

Luis was prompt, professional and excellent to work with. He did not push, but allowed us to make our decisions at our own pace. We appreciated his knowledge about the cars we were interested in. He made He did not push, but allowed us to make our decisions at our own pace. We appreciated his knowledge about the cars we were interested in. He made the car purchasing experience a good one. Thanks, Luis. More

Service was exceptional, as is my usual experience with this service group. They are thoroughly knowledgeable and always very helpful and friendly, even without an appointment scheduled. this service group. They are thoroughly knowledgeable and always very helpful and friendly, even without an appointment scheduled. More

Jason is very knowledgeable on the cars. He is very pleasant to work with, and patient. I had a wonderful experience with this purchase. I will definetly recommand him to any of my friends who are s pleasant to work with, and patient. I had a wonderful experience with this purchase. I will definetly recommand him to any of my friends who are shopping for cars. More

I would not take my Honda anywhere else for service. The employees are always courteous and respectful--especially Don Duram. He carefully and thoroughly explains the service needed and the costs. He tell employees are always courteous and respectful--especially Don Duram. He carefully and thoroughly explains the service needed and the costs. He tells me if it is safe to let the particular issue wait, or if it should be fixed promptly. I trust him totally, and the mechanics who work on my HOnda. More

The purchase of our new Honda Accord at Germain Honda went very smoothly. Our salesperson, Luis Downey, was very personable and knowledgeable and did an excellent job of demonstrating the many excellent went very smoothly. Our salesperson, Luis Downey, was very personable and knowledgeable and did an excellent job of demonstrating the many excellent features of the vehicle and (as requested) test drove the car under a variety of different road conditions (freeway, unpaved roads, city streets). The prices of both the new car and trade-in were very fair and after a search of local dealerships, Luis was able to obtain the exact model and color scheme that we had requested. In all respects, our experience was very positive and most importantly, we just love the new Accord! More

The Service Department at Germain Honda of Ann Arbor is easily the most friendly and courteous group I have ever encountered. They are very responsive and knowledgable when repairing or servicing cars. I easily the most friendly and courteous group I have ever encountered. They are very responsive and knowledgable when repairing or servicing cars. I couldn't ask for a more pleasant, better service experience with my automobiles. More

Ric is great to work with - very knowledgeable & friendly. I trust in his recommendations and that he has the customer's best interest in mind. friendly. I trust in his recommendations and that he has the customer's best interest in mind. More

We were treated kindly throughout our experience as we decided on a Honda C-RV vehicle. We look forward to the service offered at Germain since we have had work done there on our 2003 Accord through the decided on a Honda C-RV vehicle. We look forward to the service offered at Germain since we have had work done there on our 2003 Accord through the years. More

This is the first Honda I've ever purchased. Bob made it an incredibly easy process without offering a high pressured sale. He was friendly, honest, and professional. I absolutely love my car and the ser it an incredibly easy process without offering a high pressured sale. He was friendly, honest, and professional. I absolutely love my car and the service offered by Bob at Honda of Ann Arbor. More

With the great service I've received on my 2002 Honda With the great service I've received on my 2002 Honda Odyssey for the past 8 years from Howard Cooper Honda, my beloved van made it for 11 years and With the great service I've received on my 2002 Honda Odyssey for the past 8 years from Howard Cooper Honda, my beloved van made it for 11 years and over 200,000 miles with almost no problems. Steve Theros, my service representative, was always kind and informative, up front about which repairs were essential and which were not, always made the effort to get my car in and out as quickly as possible. He is an exemplary employee who over the years has become a friend! When the transmission went out on my van, I was completely shocked, as I'd been hoping to keep driving it for another 100,000 miles. I had not given a moment's thought to buying another car, so I was not at all sure what our family wanted or needed at this time. When I walked into the new/used car part of the dealership, I was immediately drawn to Corky Wattles. It is extremely important to have competent women in positions of leadership - even more so in a profession that is comprised primarily of men. Corky understood and honored my grief at losing that old van- all the memories of raising my children with that car - she really got it and didn't make me feel like an idiot as I cried while removing all of our things out of the car. She was patient and not the least bit pushy as we considered the options of buying/leasing another car. Even though she was new in the dealership, she had a good grasp of the information about the different cars, the pros and cons of buying new, used or leasing. When she didn't know the answer to my questions, there was no pretense; she asked for help from colleagues, who also were great. Joel Rosentreter was especially helpful on one of Corky's days off. In the end, we decided to lease a 2014 Odyssey, as our children will be off to college in the next three years and we don't know if we'll continue to need a van at that point. I really appreciated that Corky and Joel made the effort to get me exactly what I wanted. The dealership did not have the color I wanted, but they found what I wanted at another dealership and gave me a snazzy new CRV as a loaner car until the van was ready the next day. I'll continue to call Steve Theros when I need service. And who knows? In three years I may want to purchase this technological marvel on wheels that I'm driving around town today. Or... when I can downsize, I just may want to get a new CRV. And when I do, you can be sure that I'll be coming to Corky Wattles and Joel Rosentreter at Germain Honda of Ann Arbor to help me decide what I want! More