Back

Germain Honda of Dublin

Dublin, OH

4.9
4,227 Reviews

6715 Sawmill Rd

Dublin, OH

43017

Directions

By Type

Showing 4,227 reviews

July 21, 2020

Been a long time customer of Honda. They are always friendly and professional at Germain Honda. Stopped in for routine maintenance. It was quick and painless! No complaints! More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Lewis
Jul 21, 2020 -

Germain Honda of Dublin responded

Thank you so much for your excellent review! We are so appreciative of your confidence and loyalty, and we are thrilled that we could provide you with a top-notch service experience once again! We thank you for choosing Germain Honda, and we hope to continue serving you and your automotive needs for many years to come!

July 21, 2020

Any Pickens was our point of contact. Easy process and work complete well in advance of expectations. Made appointment for early Saturday morning but dropped off Friday afternoon- car was ready before cl More

by Dcook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Jul 21, 2020 -

Germain Honda of Dublin responded

Thank you for leaving Amy this positive review! We are delighted to know that she took great care of you and ensured that your needs were efficiently resolved. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future!

July 21, 2020

Overall satisfied. In and out in a timely manner. They were handling Covid precautions properly with masks and social distancing. Only issue is they always leave oil hand marks on the vehicle even after More

by jaimefrisch2201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Jul 22, 2020 -

Germain Honda of Dublin responded

We sincerely appreciate your business as well as your kind words and feedback. We apologize for any inconvenience our team may have caused and look forward to improving upon your next visit. We truly value your comments as it allows us to know where we need to focus to improve upon our guest experiences so that we may provide an overall quality experience to all our guests. Best Regards, Craig Ferguson General Manager

July 18, 2020

Ryan Kennedy, typical of associates at Germain, was quick and professional in handling my need for auto service. The service itself was excellent. Germain’s customer waiting lounge was nicely outfitted to al More

by Charley Carter
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
Jul 20, 2020 -

Germain Honda of Dublin responded

Charley, Thank you for leaving Ryan this 5-star review! We are overjoyed that our team could be of assistance to you and make your overall service experience as seamless as possible. The safety of our customers and staff is our utmost priority. Please don't hesitate to give us a call if there is anything more that we may help you with in the future!

July 18, 2020

Matt made my experience here great ! He was able to help me find the best case scenario with me coming in with some negative equity . I would recommend this guy to anyone ! This industry needs more people l More

by michaelzarrilli1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shindler
Jul 20, 2020 -

Germain Honda of Dublin responded

Michael, Thank you for leaving Matt this excellent review! We are overjoyed that he could make things happen for you and make your overall experience such a success! He will be honored to know how greatly you valued his assistance, and we congratulate you on your new vehicle- on behalf of him and the entire team! Regards, Craig Ferguson - General Manager

July 16, 2020

I visited Germain Honda of Dublin to get my vehicle's AC system fixed. Service agent Chris Robinson got back to me in a couple of hours with the nature of work needed, inspection results and itemized cost e More

by gunaalagappan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Jul 16, 2020 -

Germain Honda of Dublin responded

Thank you so much for your positive review! We are so glad that we could be of assistance to you and get your automotive needs taken care of efficiently! It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service! Regards, Craig Ferguson - General Manager

July 16, 2020

The team took care of my tire problem quickly and professionally. I was in and out of there within the promised time frame, showing up with no appointment. I’m very satisfied with all three employee More

by Leobiscuso
Recommend Dealer
Yes
Employees Worked With
Don (tire specialist), Jeffrey Carroll, Troy Almanson
Jul 16, 2020 -

Germain Honda of Dublin responded

Thank you so much for your positive review! We are so pleased that we could get you and your automotive needs efficiently taken care of! It is our pleasure to serve you in any way possible. Please let us know how we may be of further assistance to you in the future!

July 16, 2020

Frank Pulsinelli was very knowledgeable and helpful to me in the selection process. He was honest, straightforward and efficient. He communicated frequently and accurately. Excellent More

by mswain1940
Recommend Dealer
Yes
Employees Worked With
Frank Pulsinelli
Jul 16, 2020 -

Germain Honda of Dublin responded

Thank you for leaving Frank this excellent review! We are delighted to know that he took great care of you and made your overall experience so smooth and efficient! He will be proud to hear how greatly you valued his assistance, and we wish you the safest of travels in your new ride! Regards, Craig Ferguson - General Manager

July 15, 2020

Chris Robinson was great. He helped point out other parts that I should have replaced when having my timing belt changed. Very good advice, I’m glad he suggested them. More

by Chris D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Jul 16, 2020 -

Germain Honda of Dublin responded

Chris, Thank you so much for your positive feedback! We are happy to hear that Chris took great care of you and ensured that your vehicular needs were thoroughly resolved! We wish you safe travels and ask that you do not hesitate to let us know how he and the team may serve you again! Regards, Craig Ferguson - General Manager

July 15, 2020

Great buying experience After dealing with Roush Honda I swore Id never buy another Honda, but Germain came through again. Justin was so professional and pleasant, he really More

by Becky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bunker
Jul 16, 2020 -

Germain Honda of Dublin responded

Becky, Thank you so much for taking the time to share this wonderful review! We are overjoyed that Justin could be of remarkable assistance to you and provide you with the top-quality experience that you so much deserve! He will be honored to know how greatly you valued his service, and we congratulate you on your new Honda- on behalf of him and the entire team! Regards, Craig Ferguson - General Manager

...
100
...